My husband and I stayed at the Andaz West Hollywood this weekend to attend a wedding at the hotel and we had a really positive experience. The Wedding was located on their rooftop deck and ballroom and it couldn't have been more beutiful. Food at the wedding was actually pretty good for wedding food and the bar setup was gorgeous! Great job Andaz! :)
Our room had a beautiful view of the Hollywood Hills and I appreciated that they didn't nickel and dime you for refreshments in the room. When you spend a pretty penny for a room, it's almost insulting when the hotel charges you like $10 bucks for a water. The Andaz kindly provided bottles of water, sodas and healthy snakes inside the room all for free. REALLY Nice touch!
I only had two criticisms; it was pretty hard to find someone to help us in the reception space when we checked out. My husband and I were in a rush to check out and get our car to beat the INSANE LA traffic, but there was no one to be found by the main Reception desk. Seemed strange.
Also, the food in the restaurant downstairs was not very good. We had lunch with another couple on Saturday afternoon and everything was pretty blah. LA has some fantastic restaurants, but the one at the Andaz just isn't one of them. In all fairness, it's not like we stayed at the Andaz for the food. The location, the rooms, the view and the beautiful rooftop deck are the draws at the Andaz and they delivered in all those areas! I would definitely recommend this Hotel to anyone coming to LA in the future.