First time we stayed at Andaz, and not the last time! We came in for one night and we have been thrilled by our short stay at this unique hotel, well situated. The experience starts with the check-in, since you feel welcome home by your hosts: you sit in their sofa, they propose drinks and you hand over your passport cc etc. Everything is done in a smooth and friendly fashion. A comfortable room with modern and contemporary furniture awaits you. Free minibar.
We suffered from noisy neighbours when we return to our room after a late evening. I called the reception: it took notime before they sent someone to ask our neighbours to calm down.
The next morning, whilst checking out, as I mentioned the incident, I was immediately proposed a discount on my room of 20%+! A real customer-focused attention to service.