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Best Western Sunset Plaza Hotel: Traveler Reviews


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Traveler Reviews

87% Recommend
4.0 of 5 stars 235 reviews
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Lovely little oasis on Sunset

Best Western Sunset Plaza Hotel

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5 of 5 stars
Labonneviveuse 4 contributions
Edmonton, AB
May 15, 2007
2/2 found this review helpful

This is a charming hotel on the Sunset Strip -- quiet yet right in the middle of things. Unless you have $350+/night to spend on a hotel, I can't imagine a better place to stay in LA.

I chose this hotel because of reviews on this site, so was prepared for the renovations and the environmental irresponsibility of the plastic cutlery and styrofoam plates for breakfast, which are out of sync with the charm of the rooms and a Green world. (The workers doing the renovations were not wearing any protective gear and are working in unventilated spaces.) But there is no denying that the poolside rooms are lovely. How can anyone not want a hotel room in LA in which you open French doors onto an interior courtyard draped with bougainvillea in order to take a dip in a decent-sized pool?

As another reviewer noted, the pool is not heated but I found that a good thing: the courtyard was steaming hot when I was there, and the pool very refreshing. There is also plenty of well-designed pool furniture for lounging. And the bed was unbelievably comfortable. I overheard another guest on the phone (out by the pool) describing hers as the "most comfortable bed I've ever slept in in my life!"

I would like to stay here again -- and to recommend it to friends -- but worry that the policy of plastic cutlery, ETC. (which extends to plastic cups in the room) -- suggests that management is cutting corners. I suspect that this will bring down the quality over time. The reception staff (for example) were very perfunctory in their duties, and are certainly not actively cultivating good customer relations. I found this *so* odd because with a little managerial T&C and vision this hotel could be *the* boutique hotel of LA. Here's hoping that the management and staff have what it takes to keep this lovely oasis on track!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from ashleysdad, OWNER
(Management representative)
May 27, 2007
in response to this review we are quite cognizant of the effect of plastic utensils and styrafoam cups and plates on the environment.

As many of the readers have written, we have just completed a 3 million dollar renovation. The last item to be completed shortly is dish washing equipment, which will allow us to serve our breakfast on traditional plates, cups and silverware.

Thanks for your comments....they are well taken
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $223 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
5 star bedrooms

Best Western Sunset Plaza Hotel

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5 of 5 stars
jovi809 11 contributions
Dominican Republic
May 10, 2007 | Trip type: Couples
1/1 found this review helpful

Elegant bedrooms,comfort bed and pillows,marble new bathroom.Beautifull!!
Some remodeling at the lobby,but not a problem for us.
Charmin hotel! Great location, my husband and i love it.!

  • Liked — the bedroom
  • Disliked — intenet problens
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay April 2007
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since February 06, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, A romantic getaway, Great pool scene, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Great food / Wine, Concerts / Music festival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $223 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Highly Recommended!

Best Western Sunset Plaza Hotel

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5 of 5 stars
Mason6 12 contributions
Seminole, FL
May 7, 2007 | Trip type: Business, Family
1/1 found this review helpful

My daughter and I were visting the area and we searched long and hard to find a good bargain in this area. Surprsingly, some of the more upscale names did not receive the best reviews here. To be honest, Best Western was not at the top of my search list, but the objective customer reviews posted here changed my mind. I am glad we took the word of previous travelers and booked a room here. Our flight arrvied at 11am and we drove the rental car straight to the hotel to make sure there were no problems with our reservation. The young lady at the front desk immediately checked us in and gave us the room keys for room #128. We parked in the parking garage - $10 additional fee (which is a bargain compared to other hotels in the area) - and made our way to our room. Along the way we noticed that there was some finishing work going on in the lobby and around the elevators during the day. I guess the remodeling will be complete after the final coat of paint dries and the final fixtures are in place. My daughter and I were thrilled with our room. The beds were very comfortable. The A/C blew cold. The decor was tastefully done. An internet cable was provided FREE of charge for the complimentary High-Speed internet. The bathroom was clean, towels and toiletries were plentiful. The carpet showed no signs of wear. The iron and ironing board looked new. This place had a nice, fresh appearance all around. The pool and courtyard were small, but very inviting. We didn't hear any noise from other guests around or above us. There was a daily LA Times on our doorstep in the morning. The continental breakfast was the standard fare of coffee, juice, danish, cereals, bagels, and fruit. The hotel was in a nice location. It seemed like a very non-threatening neighborhood. The best recommendation we can give is to say that we would stay there again, in a heartbeat. We were able to get a AAA rate of $179 plus tax and parking. By the way, check out the restaurant across the street - The Saddle Ranch Chop House - for some good food and a great atmosphere.



  • Liked — Nice soft beds!
  • Disliked — $10 aditional parking fee
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay May 2007
  • Visit was for Business
  • Traveled with Family with teenagers
  • Age group 35-49
  • Member since July 02, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $223 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Beautiful View!

Best Western Sunset Plaza Hotel

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5 of 5 stars
Fabfourfan 16 contributions
Clayton, North Carolina
May 7, 2007 | Trip type: Couples
1/1 found this review helpful

This property was recommended by AAA so we booked it for our vacation in Los Angeles.

We were most pleased with this hotel. First of all, it is in a great location- located right on Sunset Boulevard in West Hollywood. "Old" Hollywood is just a few blocks away, Beverly Hills is just down the street, and if you are lucky enough to have one of the rooms overlooking the pool, you will also have a spectacular view of the LA skyline!

Being in this location is especially nice if your plans include seeing the major LA attractions. Whether you want to do Hollywood, shop in Beverly Hills, see the TV & film studios, or spend a day at the beach, all of them will be within an easy driving distance. Sunset Avenue is one of the main drags and you can get to just about any place from it- including Dodger Stadium!

The staff here was very friendly and most helpful when it came to providing directions. A nice breakfast is served each morning- something you will be glad you took advantage of once you hit the streets of LA for the day.

I was a little concerned about noise as this hotel is located on one of the busiest streets in LA but once inside, we never heard anything going on in the street below.

My wife and I enjoyed this hotel very much. Whether traveling for business or pleasure, this would be an excellent choice for your stay in Los Angeles.

  • Liked — Clean room.
  • Disliked — N/A
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay April 2007
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since October 26, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Sporting event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $223 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Nice Hotel, convenient location

Best Western Sunset Plaza Hotel

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4 of 5 stars
AussieDingo 35 contributions
Adelaide, Australia
May 2, 2007 | Trip type: Family
2/2 found this review helpful

We stayed at the Sunset Plaza for three nights at the beginning of April and were so satisfied with the hotel that we made another booking for the night of our return to LA after a three week 'road trip'. We booked through expedia and paid $199, plus tax & $10 parking fee.

The location of the hotel, although it may not be on the most attractive part of Sunset, is very convenient - close to Hollywood, Beverly Hills, Universal etc. - and there are a number of eating options close by (the Saddle Ranch Chop House, complete with 'bucking bronco' is a must!).

The hotel itself is attractive and clean - a bit of remodelling still being completed in the foyer. There is a small nook where tea/coffee is available most of the day and this opens onto a small breakfast room. The complimentary breakfast is quite basic - just juice, a few cereals in boxes and a choice of some sweet donuts/pastries that didn't really impress us (but as we later learned this is the usual fare in most American hotels). The other thing we didn't like about breakfast was that all the plates/bowls/cups/cutlery was either plastic or paper (we learned that this is also the norm in American hotels) so that we felt we were treated as children who couldn't be trusted to not break or steal something. You could eat in the breakfast room or take a tray out to the pool or back to your room. The pool area was very pretty but we didn't use the pool as it was a bit cool and we didn't come all this way to swim anyway.

Our rooms both looked out over the pool area and the windows could be opened which was nice (even if the LA air isn't that fresh!). The rooms were quiet at night and the curtains heavy so nice and dark in the mornings. The beds and pillows were wonderful, very comforable, and the bathroom spacious and well appointed. The small 'kitchenette' we had would have been handy - microwave, fridge and sink but they didn't supply any detergent, sponge or dish towel so the sink wasn't very useful at all.

Overall, a very nice hotel in a great location. We would definately stay here again.

  • Liked — Location
  • Disliked — Breakfast
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay April 2007
  • Visit was for Quality time with family
  • Traveled with Family with teenagers
  • Age group 35-49
  • Member since March 08, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $223 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Best Western Sunset Plaza Hotel Also Known As

Address: 8400 Sunset Blvd, West Hollywood, CA 90069-1910