For what you pay, this is the worst hotel we've stayed in ever. Upon arrival, we were told our room was not ready yet, that they had had trouble getting the prior guest to leave, and they didn't have any other accommodations to put us in as we waited. The didn't offer us ANYTHING, just said we could sit in the entry way while we waited. Which we were forced to do, with our luggage for well over an hour...offered nothing.
The staff at the hotel clearly separated the guests between those that were in the 'in crowd' and those that weren't. I felt we were put into the latter group. When we called to have them put our bags in our car the next morning, no one showed up for over 30 minutes...terrible service, just terrible.
This has to be the most over hyped hotel in the world, I would never stay there again. If you have to see it, just park on the street, walk around the grounds, take a few pictures, and tell people you stayed there. It'll save you over 400.00 / night, and a lot of headache. It was as if we paid to be treated badly!








