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“Perfect and lovely” 5 of 5 stars
Review of Chateau Marmont

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Chateau Marmont
8221 W. Sunset Blvd, West Hollywood, CA 90046   |  
Hotel website
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Hotel amenities
Ranked #11 of 17 hotels in West Hollywood
San Francisco, California, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Perfect and lovely”
5 of 5 stars Reviewed February 20, 2014

We stayed at the chateau for a long weekend. We arrived and they upgraded us to a cottage-it was so lovely and charming. It was fully stocked and they even had stationary with my name printed on it. The service was impeccable and we will definitely make this our only place to stay when we go to LA.

Stayed February 2014, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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257 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
Reviews in 15 cities Reviews in 15 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 24, 2014

Let me start off by saying that I have been to the Chateau more than I can count. I have only stayed in the Hotel one night. But find myself going back to the patio for dinner, drinks, and to hang out under the stars or next to the stars. The food is delicious. Very basic, comfort food mostly. But I or my friends go there for the vibe. You need a res, because they have many celebs and visitors. So they can be picky to get in. But once you are in, they treat you like your'e one of them. You need to sit outside. Do not sit inside as you will be disappointed. It's all about outside and the atmosphere . I have had dinner sitting next to Pink, Ellen, Collin Ferrel, Natalie Portman, the list goes on. It's still a Hollywood A lister place. If you like that kinda thing, you will like this place. But remember it's not about them, it's about the Vibe.

Room Tip: Ask for a remodeled room, don't expect perfection with the rooms, they are old.
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  • Stayed January 2014, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed January 3, 2014

The dodgy neon sign with only half of 'Marmont' illuminated should have been a warning sign, but we plundered on in...then there were ear-plugs in the bathroom cabinet - ahhhhhhhh, getting interesting. First off let me say the staff were exceptional - on the desk, in the wonderful restaurant and bar and helping us park in the garage - great people all...our stay in Room 27 was less than splendid though in a ho-hum room with leaky bathroom. There is a line - a thick one I now think - between cool retro and old, tired and a bit shabby. The clattering from the kitchen below our window at 2am wasn't appreciated - yes, should have used those ear-plugs. You expect more from a room which costs $650 a night. By contrast, we had the best of times in the wonderful bar and restaurant. As others have said on Trip Advisor, insist on a renovated room.

  • Stayed December 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 28, 2013

We have stayed at the Chateau on about 10 occasions over 10 years. It's one of the main reasons why we travel the 6,000 miles from the UK to LA. Oh, and the weather too.

It is a five star hotel, but not a conventional one. It's funky, it's old Hollywood and there's is genuinely nowhere else like it in the world. Where many five star hotels are plush, but could be in any major city, you know where you are at the Chateau.

The pool is charming, the main lobby stylish and the outdoor restaurant is tranquil by day and buzzing at night.

The staff are wonderful, friendly and charming. Special praise for Jesse, Peter, Scott, and Matthew the host, he of the fabulous hair and very high cheekbones.

The restaurant food is great comfort food: strip steak (with superb fries), spaghetti bolognese and even shepherds pie. The Sunday night fried chicken is rightly legendary.

We'll be back in May 2014. Can't wait.

Room Tip: Room overlooking the city have amazing views, but you pay for the privilege
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  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 20, 2013

I was lucky to get a renovated room, nr 21, facing the restaurant. There's just something in the air at this place. Old Hollywood. I absolutely love it. The gym is tiny. I usually care, but I don't. I just don't want to leave. Your mileage may vary.

Room Tip: Make sure you get a renovated room. The other ones aren't that great.
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  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed November 27, 2013 via mobile

Magnificent, in a word. World Class in two. Without equal in two more.
THE Chateau is legendary and after a week during the Holidays it is even more so. Ambiance in all places. Grand food and wines. Discreet and caring service make this the only hotel for us in Hollywood. We even fly from LAX fbo to our other West Coast venues just to stay here. Yes, it's worth it.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jersey, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 22, 2013

Rude unfriendly staff. Shabby hotel room. I was shocked actually. The bathroom was the type of thing you would rip out of any old house you bought and this was a junior suite. I was expecting luxury vintage done really well. This is just super old granny vintage with no luxury. The room and corridors gave me the creeps. All the hotel facilities were closed for either maintenance or private events during our stay including the pool, bar and outdoor restaurant with no advanced notice. The food we did manage to eat was poor value relative to the very slow and sub standard service we received. The only highlight of this hotel was sharing the lift with Ralph Finnes. If you want to see a celebrity then go, they are there for sure. Otherwise I can't very sadly recommend this hotel. They clearly need to stop believing their own hype and focus on customer excellence. We were able to negotiate a good discount on checkout. This was one of three hotels we stayed in during our trip to LA and was by far the worst and most expensive. Go to the mondrian instead.

  • Stayed November 2013, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Chateau Marmont

Address: 8221 W. Sunset Blvd, West Hollywood, CA 90046
Phone Number:
Location: United States > California > West Hollywood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in West Hollywood
#12 Romantic Hotel in West Hollywood
Price Range (Based on Average Rates): $$$$
Reservation Options:
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Also Known As:
Chateau Marmont West Hollywood

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