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“Loved it!” 5 of 5 stars
Review of Chateau Marmont

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Chateau Marmont
8221 W. Sunset Blvd, West Hollywood, CA 90046   |  
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Hotel amenities
Ranked #11 of 17 hotels in West Hollywood
Houston, Texas
1 review
4 helpful votes 4 helpful votes
“Loved it!”
5 of 5 stars Reviewed December 3, 2012

My wife and I stayed for a romantic weekend and absolutely fell in love with the place. This place is about the atmosphere. It's not the 5 star hotels we normally stay in, but it was comfortable and relaxing. The people watching was a plus! We will for sure be back!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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257 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
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English first
Cleveland, Ohio
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 1, 2012

All the stories about old Hollywood ambience are true. But what really impressed me was the service. It was friendly and gracious, without being stilted. As you'd imagine in Hollywood, the staff is attractive -- but it's also professional, which doesn't always go with being pretty. Once you walk through the door, you're a member of the club. Like many clubs, the rooms are nothing special and some of the furniture has been knocked about a bit. My room (a standard) was large, linens were good, and bed was firm. Bathroom was OK (with Kiehl toiletries) tho could use some updating. The public areas are inviting. Part of the charm is that, while you're right on the Strip, you'd secluded and completely private. For those precious hours of your stay, you'll feel like Hollywood royalty.

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 29, 2012 via mobile

My wife and I are from Australia, and stayed at the Chateau for 2 nights in November. This was our second visit, after staying one night the first time

We love the feel of the hotel, and sitting having drinks in the lobby and watching the constant stream of people, and having dinner in the fantastic outdoor garden area, epitomises the aura of the Hotel.

We never had any problem in getting in for dinner, and found the service by everyone we came into contact with to be 5 star

We also tried Bar Marmont for drinks and a snack this time and loved that also

We stayed in a junior suite both times, and the rooms and amenities have been great. The bathrooms need a bit of work as they are still from a bygone era, but the whole experience of living in and being a part of this iconic hotel overcome any negatives.

We thoroughly recommend this hotel. We love the celebrity spotting and the ambience, and the history that is the Chateau

Next time in L A we will definitely be back

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 27, 2012

Chateau Marmont is a slice of glamorous Hollywood history that everyone should try and enjoy at least once. The untouched beauty and its timeless interiors are its magic. There are some things I can imagine people complain about but it's so minimal in comparison to the ambience. The beds are so comfortable and our room had a living space & kitchen, so it was lovely to sit in at the end if the day, have a wine and look out at L.A.

We found the service so friendly and easy going. Not fussy or over bearing at all.

My husband thinks the breakfast burritos are the best he has had (we are now doing our own burrito challenge. Chateau is still winning) however the food was good but nothing compared to other L.A must go to places. It's the surroundings, staff and people watching that makes it all so special.

We will be back and stay here again. It's really really good fun.

Stayed November 2012, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Top Contributor
128 reviews 128 reviews
6 hotel reviews
Reviews in 52 cities Reviews in 52 cities
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed November 12, 2012

You don't have to dig deep on google to find the stories of the rich, the famous and the Chateau. The decor is a delightful tribute to old world charm and retro chic. The suites are a perfect step back in time to the 50's right down to the old fashioned bottle opener screwed to the kitchen cabinet :)
The location is perfect and puts you 10-15 minutes from most everything worth seeing and doing in town. The service is impeccable.
We like everything about this place and plan to return.
If you're even thinking about a meal in the dining room or a drink in the lounge / bar you better book reservations when you book your room. There little to no chance of just dropping in for a drink or a meal. Your standing as a guest has no weight with the dining room, bar or lounge as proven on several ill fated attempts to get in LOL. Fortunately, LA is full of great places to fill that need..

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, MA
Top Contributor
216 reviews 216 reviews
95 hotel reviews
Reviews in 94 cities Reviews in 94 cities
337 helpful votes 337 helpful votes
4 of 5 stars Reviewed November 9, 2012

If you are the type of person who buys a certain brand of car, not for how much you like it, but what others think when they see you driving it ... the Chateau is where you want to stay. The people who frequent this old school Hollywood Haunt (self included unfortunately) are snobs pure and simple. Any hotel in any other location with rooms that look like those in the Chateau would be the category 2 priceline deal that you bid on. Add a cashmere throw and a reputation like NO other hotel has and you have the Chateau Marmont.

In the past, it was the place where celebrities went to evade the lenses of the paparazzi. They came for the privacy within the hotel which became policy within the hotel. No cameras inside, staff who are brainwashed to pretend not to care they are waiting on the most famous actor in modern cinema and a 'you just threw a tray of glasses against the wall in the lobby? no problem miss Lohan we will just add those to your bill. Have a nice night.' sort of attitude.

How ironic that today most of the people who stay here are staying here because society today not only idolizes celebrity but it believes that you CAN be celebrity. The uber ranks of facebook models and the dozens of free (and not bad) photograpers on sites like modelmayhem give average everyday schmoes the idea that in their own facebook circles ... they are famous and should thus belong at the Chateau.

The crowd at the Chateau on a Thursday through Sunday is almost unbearable to be around. This is why I stay there only on the nights that the wanna be celeb crowd and hipster groups aren't there. Occasionally, I will dine there one a night where you are likely to see paparazzi camped outside waiting for the chance to take a few photos of a celebrity jumping into a cab while ignoring B listers like Andy Dick asking them to interview him.

Outside of 'all that' ... its actually a nice concept for a hotel. It has sort of a resort feel inside the walled gate where the pool is because nobody can get through that gate unless they have a key. Except for the young hipsters who casually wait next to the door for a guest to go through the gate and then sneak in behind them. The gate leads to Shangri La. A shady looking and small pool surrounded by expensive chez lounge chairs ... the occasional Moroccan themed sitting area that I always try to reconstruct in my back yard but never can ... and the stairways to the infamous bungalows. Well worth the thousand dollar splurge when you are in 'baller mode'.

If you are a 'be seen' person ... you'll want to do it here. But ... not just anyone can get in. Unless you've stayed here a few times and spent some paper at the Marmont (or are uber goodlooking or uber connected) ... you won't get past the paper of the guest list. Not even for a drink. You will be directed to the Bar Marmont a few doors down which the hotel owns. This is a bar for those not quite cool enough, famous enough or loyal enough to get a reservation for dinner in the fabled patio area. I've been on the receiving end of the 'try the Bar Marmont' comment a few times before staying here whenever I am in town on business. Since then, its really nice to be able to get a reservation for dinner in the courtyard (especially on a quiet night) but honestly, I hate to admit that I like the vibe in the Bar Marmont a tiny bit better.

You pay for the experience here ... before hotel genius (or scene genius) Andres Balizar took this property over ... the rooms were less expensive but other than the luxurious grey cashmere throws on the beds, they didn't change much. In fact, the whole hotel hasn't changed much except for the price. Yet it still does sell out frequently much to my chagrin. Part of that is Balizar's public relations genius ... and part of that is people believe themselves to be in celebrities these days and will pony up to feel that they belong in the category as such. As a result, I have heard many of the very famous celebs who used to use the Chateau as a sanctuary are now going to the much more under the radar Sunset Towers Hotel who is glad to take the business and operates under a completely opposite atmosphere when it comes to parties and noise.

I will say on non-stay nights at the Chateau ... you will spend as much in an evening at the Marmont as you would to stay at even a somewhat comparable hotel in West Hollywood. (if there is such a thing) The last time I was passing through and decided to have dinner there the parking fee alone was $50 for 4.5 hours. (They will charge $15 for anything up to 3 hours) And when I asked for a glass of Merlot the waitstaff gladly chose the most expensive of the two for me without asking at $22 per glass. That is $72 spent even before the $100 for food, $12 on bottled water and $20 for tip (which 15% of is always automatically added in due to the high amount of European tourists who have started to frequent the Chateau). In fact the last times I've been there the whole place had an Austrailian accent. Go figure. But the attitude here by the staff isn't really 'you should be famous if you are staying here?' in my experience it's 'you shouldn't care what we charge for that if you are going to be staying here'.

But overall, if you are ready to open your wallet ... you should be ready to have a good time because there really is noplace like the Chateau at all. Anything goes here pretty much. Although I will say that the last time I stayed there room service could only offer me 6 cold choices from the menu at 3:40 a.m. I never thought I'd ever hear myself complaining about that but a hot item would have been nice over a game of ping pong at almost 4 a.m. And I'm only sort of kidding.

One of these days I am going to rent the penthouse suite. I've slept in the bungalows, slept in the standard rooms, I've even slept in the bushes by the pool (from what I've been told) ... but that will be something I aspire to at the Chateau and where do you go from there? So hopefully it never happens.

Room Tip: Go big or go home. Get the bungalow. You know you want to.
See more room tips
  • Stayed September 2012, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 6, 2012 via mobile

The location of this hotel in hollywood has some great views and excellent sunset... Been on sunset blvd was also great. I did dine in at the restaurant one night and what terrible service i did receive if your not famous or have a million dollars or more in your bank account and drive a nice car then you will get looked upon and receive terrible service i certainly will not recommend this hotel to anyone who doesn't mind excellent service cheers :)

  • Stayed October 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Chateau Marmont

Address: 8221 W. Sunset Blvd, West Hollywood, CA 90046
Phone Number:
Location: United States > California > West Hollywood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in West Hollywood
#12 Romantic Hotel in West Hollywood
Price Range (Based on Average Rates): $$$$
Reservation Options:
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Also Known As:
Chateau Marmont West Hollywood

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