All the stories about old Hollywood ambience are true. But what really impressed me was the service. It was friendly and gracious, without being stilted. As you'd imagine in Hollywood, the staff is attractive -- but it's also professional, which doesn't always go with being pretty. Once you walk through the door, you're a member of the club. Like many clubs, the rooms are nothing special and some of the furniture has been knocked about a bit. My room (a standard) was large, linens were good, and bed was firm. Bathroom was OK (with Kiehl toiletries) tho could use some updating. The public areas are inviting. Part of the charm is that, while you're right on the Strip, you'd secluded and completely private. For those precious hours of your stay, you'll feel like Hollywood royalty.