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Chateau Marmont: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 57 Reviews
5.0 of 5 stars
30
4.0 of 5 stars
9
3.0 of 5 stars
4
2.0 of 5 stars
7
1.0 of 5 stars
7
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#5 of 17 hotels in West Hollywood
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  • Hotel class: 3 of 5
  • Rooms: 63
  • Address: 8221 W. Sunset Blvd West Hollywood, CA 90046
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Chateau-style Hotel dating from 1927, period ambience; wooded hilltop location above the north side of the strip. This description is based on information provided by the hotel.
Fitness Center Pets Allowed Restaurant
Check Rates: $472 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Chateau Marmont

( 9-13 of 57 )
“I loved it, but it's not for everyone”

Chateau Marmont

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4 of 5 stars
Saratoga, CA
Feb 25, 2008
6/6 found this review helpful

Finally got to stay in the famous Chateau Marmont. First off, let me say that you can definitely get a far more luxurious hotel experience for the same - or less - price at a number of other LA hotels. If you want the perfect room and the huge marble bathroom with gold fixtures and a tv over the tub, I highly recommend the Four Seasons. It's glorious, and you will feel so pampered you never want to leave. Chateau Marmont is a completely different experience, and what you're paying for is truly the legend and the "privilege" of being part of it. If that's worth 5-star prices to you, it's a fabulous place to spend a weekend. We just got back from three nights in a two-bedroom suite, we were overlooking the driveway on one side and the garden on the other. Checking in here is like stepping back in time. The keys are actual keys, not key cards, and it's all so discreet they don't even tell you your room number, lest some unauthorized ear should overhear it. You have to look at the key to see what room you're in. The elevators are tiny and creaky and delightful. I had heard complaints that some of the employees here had a major attitude, or were unhelpful, but we found everyone to be great. The only time we had any problem, when a lunch order was lost and we waited for a really long time, they comped us the lunch and I hadn't even complained.
Now, I must warn you, you will spend a lot. A lot. Breakfast for 4? $125. Lunch? $175. Is it worth it? As I said, that depends what your expectation is. We happened to be there the week before the Oscars, and the place was full of celebs, and there was an Oscar party one night that all guests were graciously invited to. It was an experience you can't buy, being part of that scene. Well, I guess you can buy it, by staying at the hotel, but it probably wouldn't be a tradeoff for a lot of folks.
The rooms themselves are like little old apartments. The kitchens are funky and old and the bathrooms, well, funky and old too. And small. Pretty much one person at a time in there, so if there are three or four of you getting ready to go out at the same time, well, you have to take turns in he bathroom. It's all very clean, and the bath products are luxury, but it's more akin to some faded old grand-dame hotel in Seattle than it is to a 5-star hotel in LA.
I think that if you are someone who knows what the Chateau is all about and who wants to experience it from the inside, you 'll never get another chance to feel quite so much like a rock star, right down to having your picture taken by the dozen or so paparazzi who haunt the end of the driveway. It's like a private club to the stars, and being a guest there gives you a temporary pass to live like one. It's great fun, and worth doing at least once in your life. At the Four Seasons, you'll *see* a lot of stars. At the Chateau, you'll feel like you are one. If that's worth the trade-off for the funky room and the tiny tiled bathroom, go for it. At least once.

  • This TripAdvisor Member:
    • Liked — The history, the ambiance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbmama's Summary
Date of Stay: February 2008
Traveled with: Family with teenagers
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: February 13, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Families with teenagers
I do not recommend this hotel for:
People with disabilities, Older travelers
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Check Rates
Average price*: $472 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Our new home away from home”

Chateau Marmont

Jan 25, 2008
3/3 found this review helpful

We are a family of 4 who stayed for 5 nights at the Chateau. We had a 2 bedroom suite and it was exactly as expected. The sense of history, nostalgia and ambience was wonderful. All of the staff we friendly and helpful. The gym was nop notch for a hotel of this size, and we had the gym daily to ourselves. Every piece of equipment that was in our existing routine was available. Our sons are 12 and 14, and they too loved the hotel and pool. They also enjoyed the peek a boo nude pics of the backs of the mirrors in the restaurant! The rooms were clean, fantastic kiehls ameneties in the bathroom. Beds were soft, large and very very confortable. If there was to be any critisim whatsoever it would be that you are not allowed to take photos in the hotel. Whist I appreciate privacy of other guests,( particularly given some of their clientele) I do think that taking general overview shots should be either allowed, or maybe the guests provided with a cd of pics pre approved by the hotel for personal usage?
If you are looking for somewhere with bling, and shine, this will not be for you. Expect an air of elegance, dim lighting, old grandeur.
The kitchen and bathroom are straight from the 30s, art deco style (original), and furniture to suit. I particularly was taken with the personalised stationery!
I have already booked to restay there this coming christmas, are very much looking forward to staying at our "Home away from home". Once you have worked out how to enter the hotel, you will have a great stay.

  • This TripAdvisor Member:
    • Liked — ambience
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
beevcat's Summary
Date of Stay: December 2007
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: January 25, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Families with young children, Families with teenagers
I do not recommend this hotel for:
Young singles
Was this review helpful? Yes No
Check Rates
Average price*: $472 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Over hyped,over priced and not luxury”

Chateau Marmont

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1 of 5 stars
London, UK
Oct 30, 2007
6/7 found this review helpful

This hotel needs a reality check. They clearly believe they are a luxury hotel when in fact they are an overhyped second rate outfit. THe rooms are a disgrace-for $350 you were taking a bath with your neighbour being told by the concierge that the 'acustics are an issue but they are an old establishment and cannot change this'.Excuse me? I live in England and my flat is older then 1929-i do not have to take part in my neighbours metabolic cycle at volume 10!
Unless you are a celebrity I would take my money and go somehwere stylish where they actually value your custom. This hotel cannot compare to any 5 star that I have stayed in. If you want to see it-go for a drink and then return to your real luxury hotel room where your neighbours are a safe acustic distance away.

  • This TripAdvisor Member:
    • Liked — pretty courtyard
    • Disliked — Room,Service,Attitude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
murli1's Summary
Date of Stay: October 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: May 30, 2007
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
A romantic getaway, Families with young children, Families with teenagers
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $472 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“A little piece of Hollywood glamour”

Chateau Marmont

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5 of 5 stars
Liverpool/Bexhill
Oct 22, 2007
3/5 found this review helpful

The Chateau really helped to make our Hollywood experience - it was pure luxury and being upgraded to a two-bedroom suite made the whole stay extra special.
We felt overwhelmed by the grandeur at times but it didn't really matter as the whole experience was totally worth every cent!
We ate at Bar Marmont and the food was exquisite and the drinks were even better!!
Our room was amazing - we had everything we needed and the little extras added to our stay.
A truly unique experience that we will never forget.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KayeSarah23's Summary
Date of Stay: July 2007
Member since: October 22, 2007
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Average price*: $472 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Lived up to expectations and more”

Chateau Marmont

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5 of 5 stars
Scotland
Sep 18, 2007
2/4 found this review helpful

We stayed at the Chateau to celebrate a birthday and were bowled over with the atmosphere and attention to detail of the staff. Entrance to the hotel is through a secluded side street and we were greeted on arrival by Walter who proceeded to make us feel like regular guests. Fifteen minutes later we had the tour of the hotel and our cases were stored ready for room check-in.
Easy!
We decided to explore the strip for an hour till the room was ready and were loving the ability to walk, safely along such a famous area of Hollywood.
Back at check-in, we were informed our original choice of room was not ready, but a suite was being offerred instead. Never one to turn down an upgrade, we happilly accepted!

First night turned out very well, with a personal birthday serenade from Ronnie (a long time, well respected member of staff).
His birthday rendition was surreal, yet memorable. Welcome to LA.

Our suite was lovely and very spacious. Yes its a bit more "lived in" than the minimal palaces, but then again, so is West Hollywood. Attention to detail is key here, from the period details through to staff remembering your first names.

Second night, we dined outside in the courtyard. This was particularly atmospheric, due to the dramatic lighting and tall trees around the courtyard, creating an intimate, ambient environment. Food was of a standard in keeping with the price.

Celebrities? Yes, in abundance, but try the Chateau experience for yourself to fully relate to what it offers in terms of a memorable stay in Old Hollywood.

  • This TripAdvisor Member:
    • Liked — Great atmosphere and staff
    • Disliked — Having to leave for a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
emmgee67's Summary
Date of Stay: July 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: September 14, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Pet owners, Tourists
I do not recommend this hotel for:
Young singles
Was this review helpful? Yes No
Check Rates
Average price*: $472 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Chateau Marmont

( 9-13 of 57 )
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Chateau Marmont Address

8221 W. Sunset Blvd, West Hollywood, CA 90046