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“Home Away From Home!” 5 of 5 stars
Review of The Charlie

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The Charlie
3.5 of 5 Small Hotel   |   819 N Sweetzer Ave, West Hollywood, CA 90069   |  
Hotel amenities
The Woodlands, Texas
1 review
1 helpful vote 1 helpful vote
“Home Away From Home!”
5 of 5 stars Reviewed August 27, 2011

Wow! I had the privilege of staying here twice! From the moment you arrive you feel like you are visiting family.The owners Menachem and Masha and their staff Lillian and Arturo are incredibly welcoming and friendly. They went totally overboard to accomodate. Every day they showed warm hospitality with a smile and they are all genuinely kind and caring.
The Charlie is a magical 1920's Storybook setting that is heavenly, safe, secure, hidden enchanted paradise in the center of Hollywood.
The English gardens are breathtaking. Check out the Trumpet tree and the bunches of grapes, my favorites. It is so peaceful you just hear the fountains and the birds.
You can take a short walk for shopping. Each place had it's own parking spot and outside porch seating area.
The rooms are lovely exceptionally clean with skylights and Free Wi Fi, flat screen t.v's, and all the ammenties of home.
The charm and the staff and attention to detail here puts this place on a Must Stay list. It simply doesn't get any better!
You definitely won't be disappointed and once you go, You'll be Back!!
signed x Diane and her daughter from Texas

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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44 people have reviewed this hotel

Traveler rating
    28
    5
    8
    0
    3
See reviews for
7
17
7
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Japanese first
  • Swedish first
  • Any
English first
Los Angeles, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 24, 2011

I have to say the Charlie is one of the most charming places I've stayed. I always felt welcome and safe and the rooms are exquisite, not to mention the management was both attentive and delightful. Next time I go back to LA, I'll definitely stay there again!

  • Stayed July 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 19, 2011

This property is a must to experience! If you are on business and need to be somewhere away from the hustle and bustle, this is the spot. The guest service was simply amazing.

  • Stayed July 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nashville tn
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 19, 2011

Beautiful, secluded property!.. Perfect for private getaways. Charming rooms among beautiful gardens. Very private....full kitchens. Nice gated parking. Very one on one service from owner.
Perfect for someone who wants privacy!

Room Tip: Beautiful pictures of there rooms on the webcite
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  • Stayed May 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Woodlands, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 12, 2011

I have stayed here a couple of times and would definitely return. They deserve a fabulous review! The place is so charming and accomodating. The gardens and fresh flowers in each hotel are beautiful! Amongst West Hollywood, it's a very quaint place with the vines and water fountains dispersed along the pathways to each hotel. The manager and owner are very personable and helpful! Other tennants are friendly, the rooms have everything I needed, and things are always kept clean. I can't think of anything bad to say! Oh, and the beds are comfy!

Room Tip: All the rooms are different, so you could try to stay in them all over all of your visits ;) I'd...
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  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 12, 2011

I stayed at The Charlie for ten days this month. I found the setting beautiful, my private furnished apartment elegant and intimate, and the management very attentive and accommodating.
The property is magnificently landscaped in the English manner, providing the feel of a small English village. Once I entered the property I felt myself completely relax. The garden fountains provide a relaxing bubbling background sound to complete the countryside feel. This hotel is so charming.
I rate The Charlie among my favorite of the boutique hotels I have stayed at around the world.

  • Stayed August 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah, Georgia
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 24, 2011

I've been in Los Angeles quite a few times, last summer I had to stay working for some weeks in the city, so when I booked a little place in this (fake) good looking hotel in the heart of West Hollywood, with such a history on its back, I was really excited!

What a terrible mistake!

When I kind of checked in (embarrasing reception they have!) I had to sleep in a different room (older and dirty) from the one that I booked and didn't receive any compensation or convincing explanation for this (still don't know why didn't I left right away this hole!). Non-existent cleanliness in the central garden, bugs and spiders abundance even inside the rooms, poor and disgusting manners in order to charge you for the stay, hidden staff embarrassingly difficult to reach or talk to... this not-that-fancy place is pretty expensive for what you got, this place doesn't worth what it costs at all!

  • Stayed October 2010, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Masha T, Manager at The Charlie, responded to this review, August 24, 2011
We are deeply saddened by the news of your poor experience during your stay at The Charlie. We pride ourselves on providing excellent service at this beautiful establishment!

After checking into The Charlie, many of our guests tend to extend their stays. When this occurs, and we have another tenant coming into the same unit, we will upgrade the incoming guest to the next best-available room-type, of course at no cost to them. We do this in hopes of satisfy both parties and reducing the inconvenience of moving guests between rooms during their stay. We will never downgrade an incoming guest from the originally-booked unit-type, and we do our best to honor the original booking agreement.

Please be aware that this is a garden establishment—we have many beautiful trees, flowers, and water fountains that tend to attract hummingbirds, bees, and all types of little creatures. We do our best to prevent them from entering the indoors—but we simply cannot guarantee that one or two of our unexpected little visitors will not enter a nicely air-conditioned guestroom, especially given LA's beautiful weather. A professional groundskeeper services our grounds twice a week.

We hope you will consider us for your future stays, and we will ensure that your next stay with us is nothing less than perfect!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Charlie

Address: 819 N Sweetzer Ave, West Hollywood, CA 90069
Location: United States > California > West Hollywood
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
Ranked #2 of 4 B&Bs / Inns in West Hollywood
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — The Charlie 3.5*
Official Description (provided by the hotel):
The Charlie provides exclusive luxurious accommodations to a worldwide clientele, whilst preserving the natural and historical beauty of the property's grounds. The landmark upon which The Charlie resides today was first built & established in 1924 by the Ruth Gordon family. Word has it that numerous movie star legends have roamed these grounds in the past, living out their glorious days to the fullest! Charlie Chaplin, Marilyn Monroe, and Gloria Swanson are only a few of such legends to name, to whom at one point or another The Charlie grounds were believed to have been a home! In 2002, threatened by re-development, this historical landmark was acquired by Menachem Treivush and has since undergone a multi-million dollar renovation. By carefully preserving historically-scrutinizing details, incorporating the technology of today, and dedicating careful attention to detail, Mr. Treivush has rapidly built up The Charlie into the unique establishment that it is today! Since re-opening to the public in 2008, The Charlie has become known as The Hidden Gem of the legendary West Hollywood! ... more   less 
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Also Known As:
The Charlie Hotel West Hollywood

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