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“Forget it.” 1 of 5 stars
Review of Mondrian Los Angeles Hotel

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Mondrian Los Angeles Hotel
4.5 of 5 Hotel   |   8440 Sunset Boulevard, West Hollywood, CA 90069 (West Hollywood)   |  
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Ranked #10 of 17 Hotels in West Hollywood
Certificate of Excellence 2014
GreenLeadersBronze level
New York, NY
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
96 helpful votes 96 helpful votes
“Forget it.”
1 of 5 stars Reviewed March 17, 2005

This hotel is clearly riding a little too hard on it's name. The bed in our room was hard and lumpy and uncomfortable, (I've slept better at a Sheraton). The bathroom hadn't been updated since the eighties, and the paint job looked like it had been done by nine year-old. Most of the staff were great, but some were unbelievably rude. The poor valet guys are overwhelmed 24 hours a day. The lobby and pool area are ok, but not nearly as good as the other Schrager hotels. There are much better options than this in L.A. The Chateau Marmont comes immediately to mind.

  • Stayed January 2005
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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1,206 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
69 helpful votes 69 helpful votes
1 of 5 stars Reviewed March 17, 2005

This hotel is unbelievably pretentious. The all-white rooms made us feel like we were in an operating room. The staff are somewhat rude.
If you are going to spend the money stay down the block atthe Chateau Marmont- much more relaxed, laid back, with an old-world feel to it.
(The Sky Bar and Asia de Cuba are nice, however, but also quite snooty- and we are young people in the business, so I can't even imagine how they would treat overweight midwesterners here)

  • Stayed October 2004
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Brooklyn, New York
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
Reviews in 25 cities Reviews in 25 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed February 27, 2005

Want a great party? Found it! Want a quiet night's sleep? Ummm, maybe. This is a hip, elegant hotel with sleek decor, a great outdoor bar, a pool where every woman seems to be reading a script and every guy is adjusting his new sunglasses. It's a total designer setting that can boast LA's best dressed staff and the world's fastest valet parking. We've stayed here twice, only had to request a room change once, and will stay again. Whoever you are, they make you feel as cool as the place looks. And that's very cool.

  • Stayed October 2004
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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A TripAdvisor Member
1 of 5 stars Reviewed February 3, 2005

Mondrian always had a rep for terrible service but it seemed like for a while they had cleaned up their act. Well it is right back to the horrible, rude staff. They got the name wrong on my room by switching the first and last names so all my visitors, clients, or anyone looking for me at the hotel were refused entry or told I was not a registered guest. When 2 clients finally did meet me at the bar, the waitress was such a ***** that I could not believe I was paying for this place. She is definitely not a person cut out for the service industry. If you want West Hollywood without the rude service and attitude - try one of the many hotels off the strip like Chamberlain, Le Montrose or Bel Age.

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Additional Information about Mondrian Los Angeles Hotel

Address: 8440 Sunset Boulevard, West Hollywood, CA 90069
Phone Number:
Location: United States > California > West Hollywood > West Hollywood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in West Hollywood
#6 Business Hotel in West Hollywood
#8 Luxury Hotel in West Hollywood
#10 Romantic Hotel in West Hollywood
#11 Family Hotel in West Hollywood
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Mondrian Los Angeles Hotel 4.5*
Number of rooms: 237
Official Description (provided by the hotel):
Mondrian LA is a parallel universe of perpetual possibility. Rejuvenated by Benjamin Noriega-Ortiz, this luxury boutique hotel in the heart of West Hollywood captures everything the Strip stands for - excitement, invincibility and glamour. Entering Mondrian through its signature, thirty-foot mahogany doors, guests will find the recently expanded lobby, accented with hues of deep purple and complemented by custom-designed furniture, a Lucite indoor swing and a mushroom-inspired concierge desk. Complimentary high speed wireless internet access is offered in the lobby. Herringbone, a restaurant by Enlightened Hospitality Group, James Brennan and Celebrity Chef Brian Malarkey, features ocean-to-table cuisine with an emphasis on fresh seafood and quality meats, while our new Lobby Bar serves a full cafe menu during the day and small plates in the evening. Up in the sky, amid the clouds of Los Angeles, guests can enjoy the stunning view from our Skybar lounge, Los Angeles' mainstay for nightlife. Base, our gift shop, offers curated items tailored for the LA scene. Mondrian is located right on the Sunset Strip, close to Fox Studios, Paramount Pictures, Staples Center, Dodgers Stadium, Hollywood Hills, Santa Monica, Rodeo Drive and Getty Museum. ... more   less 
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Also Known As:
Mondrian Los Angeles Hotel West Hollywood
Mondrian Hotel West Hollywood

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