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“Swanky design, great location” 3 of 5 stars
Review of Mondrian Los Angeles Hotel

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Mondrian Los Angeles Hotel
4.5 of 5 Hotel   |   8440 Sunset Boulevard, West Hollywood, CA 90069   |  
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Ranked #11 of 17 Hotels in West Hollywood
GreenLeadersBronze level
NEWBURY, BERKSHIRE
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
39 helpful votes 39 helpful votes
“Swanky design, great location”
3 of 5 stars Reviewed January 23, 2013

Mondrian Hotel is located in West Hollywood on Sunset Blvd, a great location to discover some of LA's most famous places, even if you are without a car.

Rooms at the hotel are from $400 / night so do not stay if you are on a budget ! The furnishing / ambiance of the hotel is decidely "design" orientated, for example spacious rooms with white walls, a very large mirror / TV panel in the centre (an interesting feature), a dozen lighting options (a confusing but nice feature) but no door between bathroom / toilet / bedroom (an annoying feature). Views from the balcony onto L.A/ Beverly Hills are stunning !

We sampled the "Cuban / Asian fusion" restaurant both for b/fast and dinner (nice food, stunning views over L.A) and the Skybar (disappointing ambiance / music). The latter was a let down, especially after so much hype about the place !

Service was good but not outstanding. It was certainly no match to some similar luxury hotels in London (eg. Hotel 41).

Overall, this was a very pleasant hotel with a touch of luxury but probably not as exceptional as you may expect from the price tag.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rich O, Hotel Manager at Mondrian Los Angeles Hotel, responded to this review, January 30, 2013
Thanks for visiting..now it's time to come back and check out our new Lobby Bar! A whole new scene to see and be seen! You'll love it...!!!!!!!!!!!!!
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1,064 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (217)
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Ki-lo-li
Senior Contributor
27 reviews 27 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 21, 2013

I have previously visited the Mondrian and although I loved the hotel wasn't overly impressed with the staff. I have to say that after my most recent stay I have been totally won over. The staff were so helpful even before travelling I emailed Sarai with room requests and they were all facilitated. Check in was an easy experience and the desk staff were very friendly. The room was great, a Studio Suite with two double beds, it was spacious, clean and beautifully decorated. We were at the front of the building, facing the hills. We had some trouble with the tv but within mins the problem was solved by staff. As I stated last time the valet staff are great and so friendly, a credit to the hotel, always asking if you need directions or recommendations.
The only issue I had was that because we stayed over Halloween, Sky Bar was very busy and on two occassions drunk non residents jumped in the elevator when we had unlocked it with our room card (after 10pm). I feel a little more security late at night would be a benefit to the hotel.
I am looking forward to staying at the Mondrian again on my next trip to LA and would defintely recommend.

Room Tip: If you want to sleep after 10pm chose a room that does not look out onto the pool and Sky Bar.
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rich O, Hotel Manager at Mondrian Los Angeles Hotel, responded to this review, January 23, 2013
It feels so good to WoW our guests!! Thank you for the wonderful comments....much appreciated as we appreciate you! Hope you had a chance to visit Skybar. If not definitely next time out. As well, check out our new Asia De Cuba Lobby Bar..brand new and beautiful!!
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Sydney, Australia
Top Contributor
102 reviews 102 reviews
15 hotel reviews
Reviews in 30 cities Reviews in 30 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed January 18, 2013

We enjoyed our four night stay at the Mondrian very much. We found the staff very friendly and approachable: not the uber cool ice queens that some reviews below had mentioned: the early check in we had requested was available, the valet parking was friendly and efficient and the concierge and reception staff were always helpful. The studio suite we booked had a spacious living area and large sofa that easily accommodated our eleven year old daughter and the views from both the rooms, the pool and the Asai de Cuba restaurant are all very LA, especially at night around the pool with lots of candles and tea lights. Yes the restaurant, minibar and drinks are expensive, but who would assume in in West Hollywood that they wouldn't be, and there are plenty of local restaurants and bars for those cautious of hotel prices. We loved the peppermint shampoo and rum soap toiletries and the beds are fantastic: we had a great night's sleep every night, especially after a long flight from Sydney. Our only concerns were some pool noise from the sky bar on Saturday night: our 4th floor room faced the pool, but this would not affect higher rooms or those facing the Hills. All in all, we got the experience we anticipated and were willing to pay for; and in Hollywood there are no free lunches.

Room Tip: Higher floor rooms avoid pool bar noise on Saturday nights. A studio suite is worth the extra $ for...
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  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rich O, Hotel Manager at Mondrian Los Angeles Hotel, responded to this review, January 21, 2013
Your review hit the nail right on the head. This is what Mondrian is all about: Great service, Food and Beverage, comfortable rooms and exciting nightlife. I am very happy you had a great four days with us....see you this summer?!?!
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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 16, 2013

We stayed there for a week in September and got an upgrade free parking and breakfast , see if you don't ask you don't get. The suite was overlooking the pool ( and everything in it! ) and the other view was looking out over Los Angeles fabulous. The staff were friendly ,pretty and always smiling . The waitresses in the Skybar looked like filmstars. They were doing a little re modelling to the pool area while we were there but it didn't bother us one bit as were high up.
All good really but a couple of gripes The first was that there were a lot of non paying guests around the pool from other hotels or places and this wasn't policed which says a lot for security and free breakfast was an allowance of $25 so then coffee costs you $7 a cup with no refill!

Room Tip: Get up as high as you can and face the city rather than the strip. Pool is a little wild on Fridays...
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rich O, Hotel Manager at Mondrian Los Angeles Hotel, responded to this review, January 28, 2013
Seems you got to enjoy the Hollywood egde of Mondrian...I'm sure you will see some of our staff on a TV show coming to you soon! If you think it was amazing in September...come back this summer. Our pool and Skybar will blow you away! Thanks for staying.
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London
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed January 16, 2013

I stayed at the Mondrian for two nights in April 2012 for business. The room was nice - big and comfortable. The decor was better than the Clift in San Francisco for sure - and the room was certainly cleaner. Toiletries were limited to tiny bottles again - that did not seem to open - again! But on the basis I now never use hotel toiletries, this was fine for me.

My key issue with this hotel is, again, the service. Schraeger hotels have seriously poor service. The staff seem far too cool and concerned about how they look in their all-black outfits to care about whether you are well taken care of. They were constantly chatting to each other so when you came up to the desk you had to wait for their gossip to stop before they bothered, with bored eyes, to serve you. This might have worked in the late-90s when the whole we-treat-you-like-dirt-so-you-beg-for-more ethos prevailed in a number of these hotels but some of us now just want service!

Room Tip: If you, like me, want someone who smiles when you turn up at the hotel and good quality - find a Fou...
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  • Stayed April 2012, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Rich O, Hotel Manager at Mondrian Los Angeles Hotel, responded to this review, January 18, 2013
Hello..WoW took you a long time to respond! April 2012 is some time ago...however your feedback is truly valued. Alot has changed in almost a year. New cabana space by the pool..new lobby bar and a new menu at Asia De Cuba..our amazing restaurant! Service has always been great so not sure about your experience (our desk Agents do not dress in black...so not sure who you delt with). Regardless, if you find yourself back out way I have no doubt you will be blown away!
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Dublin, Ireland
Contributor
20 reviews 20 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 13, 2013

We arrived to the Mondarin following the harrowing flight from Melbourne to LA. All we were fit for was sleep which was really lucky as the beds were like beds from heaven.

Check in was a nice affair - easy.

The rooms are beautiful and very luxurious. We were two sisters sharing and we had a lot of space to lay our our bags and the like. The view over LA was spectacular and we spent the first hour spotting famous landmarks (LA virgins). The novelty in the room was the rotating TV/mirror that allowed you to watch TV lazily in bed or lounge on the giant couch, full with pillows. The bathroom was equipped with delicious toiletries which no matter how many hotels I stay always find extra nice ones a treat.

The mini bar and room service were extortionate, as expected.

The location of the hotel is good, and controversially in LA we walked to most places from the hotel.

We dined in Asia De Cuba as we'd had the most beautiful experience in the London outpost and while it was nice, it didn't live up to our memories of the restautrant across the pond. Service was awful which is surprising for an American hotel I thought, especially a luxury hotel. We had drinks out on the pool terrace after dinner but it felt like a dressed up frat party. We weren't in to it but that's not to say someone else wouldn't love it. It's a pretty setting and surround so if you like the crowd it's a winner all round.

So, to sum up the hotel, it's a great place if you like LA.

  • Stayed February 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rich O, Hotel Manager at Mondrian Los Angeles Hotel, responded to this review, January 15, 2013
Glad you had a great time. Try and make it out for our summer pool parties. Food, drinks and music by the pool...? What could be more LA than that?
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Orlando, Florida
Top Contributor
94 reviews 94 reviews
5 hotel reviews
Reviews in 24 cities Reviews in 24 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed January 8, 2013

Known for it's rooftop bar and chic accoutrements the Mondrian in West Hollywood is one of our favorite places to stay. The Mondrian is not really for kids, and frankly neither is West Hollywood in general, but teenagers would love how cool, and white it is and I'm not talkin' cracker white but, white is the color you will find most used in the design scheme. Older kids will like the looks and being seen here. It offers slightly smaller rooms than some of the other big hotel chains but is in a good location for walking around and seeing some of the major sites Sunset Blvd has to offer. It is also a hot spot for people and star watching so if you're into that then this is one of the best spots in Hollywood. Overall, it's a bit pricey but if you can get a good deal then it's totally worth it. Enjoy!

Room Tip: If you are a light sleeper make sure you don't get a room right on Sunset. It can be noisy at n...
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  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rich O, Hotel Manager at Mondrian Los Angeles Hotel, responded to this review, January 8, 2013
Glad you had a nice time and recommend us. As a note 183 of our 237 rooms are 475 sq ft or larger..so we do have pretty good sized rooms. Next time you you stay with us be sure to get a Studio Suite or higher room. I think you will be plesantly surprised. See you this summer for our Skybar blowouts!
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Additional Information about Mondrian Los Angeles Hotel

Address: 8440 Sunset Boulevard, West Hollywood, CA 90069
Phone Number:
Location: United States > California > West Hollywood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in West Hollywood
#8 Luxury Hotel in West Hollywood
#9 Business Hotel in West Hollywood
#12 Family Hotel in West Hollywood
#13 Romantic Hotel in West Hollywood
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Mondrian Los Angeles Hotel 4.5*
Number of rooms: 237
Official Description (provided by the hotel):
This new incarnation of one of the original luxury boutique hotels draws its inspiration from the serene coastal landscapes of Southern California and captures everything the Sunset Strip stands for – excitement, invincibility and glamour. Entering Mondrian through its signature, thirty-foot mahogany doors, guests are bathed in a sensuous daylight that highlights the creamy whites and warm marigold palette of the entryway. Mondrian Los Angeles also celebrated the recent introduction of three new public spaces, including new poolside cabanas, a lobby bar and café, and specialty curated lifestyle shop, BASE. ... more   less 
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Also Known As:
Mondrian Los Angeles Hotel West Hollywood
Mondrian Hotel West Hollywood

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