During our staying in usa, this was the 4th morgan hotel we have visited. They never fail the expectations!. The hotel is very comfortable and the bar and restaurant are really charming. The staff is extremely friendly. There is a comfortable valet parking, a good fitness center (open 24hrs) and the room is provided of whatever you would need during your staying. The location is excellent.
We experienced a problem with the room late after dinner and the staff did all their best to solve it and they also offered compensation for it. Definetely i would come back and i confirm that morgan's hotels meet the expectations of their guests.

This hotel room was an absolute surprise, it was gorgeous, truly beautiful. The pool area was lovely, but not one to swim in unless you had a hollywood body... the wanna be's all hang out here trying to out do each other. Was good for a laugh. The drinks and food around the pool were lovely. The restaurant was expensive but worth every cent, the food was amazing! For the price, this hotel is truly lovely. Short walk to many other places to eat too and right next door to the House of Blues.

It was quite disappointing to stay at the Mondrian Los Angeles -- a supposedly higher end, design hotel. Rather, this place felt like a bad attempt at a designer budget hotel -- think Ace Hotels but worse. Checking in at 1am, the man at the front desk took about half an hour, saying the system was really slow and then telling me and my travel companion that the room we booked wasn't available. We had booked a "Deluxe Corner Suite" and were being told we'd have to be put in a "Studio Double" for the first night. Perhaps these rooms were similar but it certainly sounded like a down-grade. (Checking the website later, the Studio Double is advertised as 50 sq ft smaller and only has one wall of windows, not two -- so i would consider it a downgrade.) I asked if these rooms were the same quality and the man at the front desk totally dismissed my question and said, "yeah they're the same room...you're paying a low rate for any of the rooms here anyway." OK, yes, I had booked through a "sale site" online, but I was still paying over $250 per night per room, so please sir don't try to imply that I should be pleased just to take any room you offer. In the end, our room WAS available. We rush to get a drink at the bar before last call, and wow -- these are the worst drinks I've ever had. Getting to the bar, about eight servers/bartenders/employees completely ignore me and my two friends, which is rather indicative of the "too cool" attitude the employees have at this hotel. I had the worst gin and tonic of my life here ($19), and how do you mess up a g+t? Make it taste like a gin and flat-soda. It was so bad I even asked the bartender if this was my drink because it didn't taste like tonic water. His response: "Sometimes it tastes different coming out of the gun." Well, it tastes horrible, so perhaps you should rethink that tonic water gun. Another night both my friend and I had to return to the front desk because neither of our keys to the room worked. The front desk guy there asked if we'd put them near our cell-phones, because they are easily deactivated that way. We both stared at him blankly because we had been putting our keys in our purses (along with cell-phones, yes) and now this guy was advising we put our keys in our back pockets. The room itself (the suite, ahem) was a good size, bright and clean. Housekeeping only replaced our shampoo/conditioner/body wash once despite staying for four nights, which was a bit stingy for two women. And they never replenished the moisturizer. In the end, I would not stay here at this location again. It's trying to be luxury, but it's not quite there yet.

I stayed at the Mondrian for five nights on November 2012. My stay was close to perfection from check in to check out. The entire staff was extremely friendly and helpful (allowing me to check in before the official time). I stayed on the 8th floor in a large room facing Sunset. The room was amazing: the most comfortable bed, great amenities and a nice sitting area. Though I was told the windows in my room were recently replaced to block out the street noise, I have to admit that early morning you could still hear a bit the traffic and garbage trucks. I was not bothered by that but if you are a very light sleeper I would ask for a room facing the other way. I got a package that included breakfast. The breakfast is prepared by the restaurant situated on the ground floor and the food was unbelievable. One thing to mind is that the package in fact allows for $25 per person for a breakfast order and it is rather difficult to stay within this budget with the restaurant prices so if you wish to have a full breakfast you should be prepared to add between $10-$20 per person depending on what you order. To sum up, one of the best hotels, would definitely stay there again.