We had a great stay, excellent location on the sunset strip, room spacious and spotless, great toiletries and robes in the rooms. Comfy, huge bed, great view. Breakfast delicious and all staff very friendly and couldn't do enough for us. Cocktails a bit on the expensive but worth it :)

I stayed here for 4 nights this week and I can safely say that I have never received such brilliant customer service levels from staff here at the Mondrian. From the Reception staff to the Room Service guys, they are all so efficient and polite and appear to take so much pride in what they do. A special mention has to go to Shelby in sales who bent over backwards to go that extra mile to ensure that all my requests were met.........and then some. It's a pity that other hotels don't employ such professional and dedicated staff these days.

The hotel itself is very chic however, surprisingly unpretentious. The rooms are brilliant and were cleaned immaculately every day. They are not huge but more than adequate for one or two occupants. Again, the attention to detail in the design, finish and guest comfort items is brilliant.

I don't want to wittier on about irrelevant things about the hotel so I will conclude by making a very bold statement that the Mondrian really has to be classed as THE best (experience) hotel I have ever had the pleasure of staying in and the staff are outstanding!!

I stayed at Teh Mondrian for the 4th time with my wife in September, We often stay at Morgans group hotels in teh states and in London. We stayed there because it has a reasonable location , Sky Bar and a great Restaurant.
I have the feeling now that The Mondrian is all about its image and less about its customers. Apart from the Reception I did not feel a warm customer service. The Rooms are OK but looking very tired now and due for a refurbishment.
The pool was often busy and beds taken with non residents, It is a small pool area.
We were disappointed that we could not go to the Sky Bar one night as they were doing a photo shoot, we were directed to another bar, where no one was serving, eventually someone came over to say that they would send a waitress over , who did not appear after 10 minuets. Very poor as were were paying guest at the hotel but seemed that we were in the way.
The food and drinks at the Hotel are very good.But the hotel is OK at best.
Probaly wont visit again.

We had the most amazing week here. First Saturday night we had terrible neighbours but the hotel staff handling the situation of loud music until 6am with aplomb.
The Asian deCuba is fantastic! Have the short rib!