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“perfect West Hollywood hotel” 5 of 5 stars
Review of Petit Ermitage

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Petit Ermitage
4.0 of 5 Hotel   |   8822 Cynthia St, West Hollywood, CA 90069   |  
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Ranked #7 of 17 Hotels in West Hollywood
Chicago, Illinois
2 reviews
“perfect West Hollywood hotel”
5 of 5 stars Reviewed December 21, 2009

We just returned from 2 nights at the Petit Ermitage Hotel in West Hollywood and absolutely loved it.

Where to begin....

My favorite part was the roof top. It's incredible. It's a mix of modern, chic and french country. Having a drink on the top level and watching the sunset colors emerge over the hills was so relaxing as was having breakfast in the roof top court yard watching the humming birds flitter from flower to flower.

Second, I loved the size of the hotel and it's location. It's a small 4 story hotel which made it feel like ours. The hotel is well staffed and the staff are all friendly and inviting. And the hotel itself is located on a quiet street which was the perfect get-away from all the buzz of LA. You can easily walk to nearby cafes and shops or jump on the highway to head for the beach.

Third, I loved the room. It was big and luxurious. The belcony off the sitting part of the room was a perfect place to drink coffee in the morning.

I highly recommend this hotel. There is nothing I would change about it, if I were running it. We just loved it.

  • Stayed December 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
K90069, Director of Marketing & Public Relations at Petit Ermitage, responded to this review, January 3, 2010
We are so pleased you enjoyed your stay with us! Thank you for acknowledging our unique location as well as our staff - or "family" as we prefer to reference them. Petit was fashioned after a private pied-e-terre and as such we welcome all of our guests into our home, rather than our Hotel. The Private Rooftop Club, which features native gardens, sunken outdoor living spaces complete with fireplaces and a salt water pool, is indeed the ideal place to escape the bustle of the city and relax with a cocktail as the sun sinks over the Hollywood Hills - we're so pleased you had the opportunity to enjoy this experience and become part of our family for a brief bit!
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553 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
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English first
Seattle, Washington
Top Contributor
392 reviews 392 reviews
311 hotel reviews
Reviews in 224 cities Reviews in 224 cities
513 helpful votes 513 helpful votes
5 of 5 stars Reviewed November 20, 2009

The Petit Ermitage has a unique decor and a little bit of attitude, but once we got used to it we loved this place.

We had a large room, exactly as depicted on their web site. Everything was extremely comfortable and plush and the staff was excellent, except for a tall woman with black hair who works on the desk during the day and has an annoyingly officious manner.

This is the kind of place where, if you want ice, you have to call for it and have it delivered. But it's worth it! Service is prompt and the staff is delightful.

One odd note: The beds are topped with wonderful comforters. However, when we found our comforter much too warm in the middle of the night, the night staff had a hard time locating a blanket for us. First they brought another comforter. Then they brought another sheet. Finally we got a queen sized blanket and were told we would get a king sized blanket the next day.

However, it turns out this wonderful hotel has no king size blankets! Instead we were given another queen blanket.

There is a romantic pool and lounge on the roof that totally impressed relatives who visited us while we stayed at the Petit Ermitage.

We look forward to staying in this unique place again.

  • Stayed November 2009, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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K90069, Director of Marketing & Public Relations at Petit Ermitage, responded to this review, January 3, 2010
We are so pleased you enjoyed your stay with us! Thank you for acknowledging our unique décor as well as our staff - or "family" as we prefer to reference them. Petit features an extensive art collection, eclectic European antiques and hand painted walls – as well as toy elephants in each suite. The salt water pool in our Private Rooftop Club is the ideal place to take a dip in warmer weather and the indoor/ outdoor lounges are an excellent place for entertaining - we're so pleased you had the opportunity to enjoy our property and become part of our family during your stay!
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Chicago, IL
1 review
5 of 5 stars Reviewed November 17, 2009

We went for our honeymoon last month and I could not have been more impressed. The decor and room layout did take a day to get used to, but it was very cozy and romantic. Valet staff could not have been more professional and courtesy. We had one small issue during our five day stay, and the owner, Stefan, personally handled the issue very quickly and courteously. The hotel is in a wonderful location. The only downfall is the parking cost per night ($30), but it is Hollywood...so what do you expect. We will definitely be going back for our one year anniversary next year!

  • Stayed October 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
K90069, Director of Marketing & Public Relations at Petit Ermitage, responded to this review, January 3, 2010
We are so pleased you chose Petit Ermitage as the place to enjoy your Honeymoon! Thank you for acknowledging our valet staff. Petit is considered one of the most intimate and romantic properties in the city - many a romance has been kindled while under the stars, warmed by our outdoor fireplace and snuggled under our fur blankets. We can’t wait to welcome you back on your one year anniversary!
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Bergen, Norway
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 10, 2009

First, the positive: The valet parking guys are really friendly and service minded. So are the people working in the restaurant/by the pool. And the pool area is really nice, although somewhat small. And you can smoke there, which is a plus for us (but I guess not for everyone else. However - I think LA should take a chill pill on their attitude towards smoking. Outdoor smoking isn't that bothering. I know - I used to be a non smoker, and only smokes a few with alcohol). Fridge/minibar in hotel room is also a plus. And so is free internet for everyone.

Anyhow, over to the negative: The hotel does NOT live up to it expectations from the photos displayed on internet. The rooms are OLD, and the carpets aren't very inviting. The whole place really needs an upgrade. Our room was spacious, but we stayed in different hotels almost every night for three weeks all around California, and this one was really the most disappointing. They even lacked light bulbs in the room.

Another thing is that the valet parking is 30 dollars/night, and there is no option to park elsewhere. We're a bit annoyed that we weren't informed about this prior to our stay.

It seemed to us that the hotel cheated their way to their four star ranking, by adding services like robes etc, and of course the pool. The feel of the hotel is definitely not four stars.

The stay wasn't terrible in any way, but I think one could do better for the same price.

  • Stayed November 2009, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
K90069, Director of Marketing & Public Relations at Petit Ermitage, responded to this review, January 3, 2010
Thank you for acknowledging our valet staff and providing constructive feedback. Petit Ermitage is a completely renovated property, including all common spaces, as well as all 80 suites. Our Private Rooftop Club, featuring native gardens, a salt water pool and indoor/outdoor lounging and dining spaces is a completely new space on our property and unlike any other in Los Angeles. We are committed to providing an enjoyable and unique experience for all of our guests and are continually upgrading our services as well as our amenities. Our in suite honor bar selections, featuring organic, gourmet choices and complimentary high speed internet are just a few of the amenities we proudly offer our guests. Should your travels take you back to Los Angeles, we hope you will reconsider our Hotel and to have the pleasure of your company again.
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NYC
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 31, 2009

I came on business and wanted a place in West Hollywood that wasn't priced ridiculously. I was able to get a good rate on this hotel by bidding on Priceline. It's a pretty cute place, a 1960s apartment building in a residential neighborhood that has been redecorated along a provincial French theme. The rooms are a nice size. It's all a little thread worn, but nothing is falling apart. The bathroom and shower are great. The pool area is very lovely with nice views (but the pool isn't big enough to do laps). The piano in the lounge is a nice feature if you want to play (I did). Parking is expensive, and finding off street parking overnight is difficult, but if you're a city savvy person, it can be done. Internet was free. Neighborhood is quiet and conveniently located. Staff was solicitous. If you're a middle class type who likes Sheratons, I wouldn't say here, but if you like something offbeat, it's pretty decent and clean.

  • Stayed October 2009, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
K90069, Director of Marketing & Public Relations at Petit Ermitage, responded to this review, January 3, 2010
We’re so pleased you enjoyed your stay with us! Thank you for acknowledging our unique location, very competitive pricing and our staff. Petit Ermitage is a bohemian chic property and while each of our suites feature the latest waterworks fixtures; our décor includes eclectic European antiques and furniture made from reclaimed wood that was sourced from around the globe for a relaxed, eco friendly atmosphere. The hand painted, vintage piano you had the opportunity to play graces our Masters Lounge. This intimate space is located in our Private Club and also features a gas fireplace, plush Moroccan inspired arm chairs and a seating area that’s perfect for small meetings or enjoying after dinner cocktails. Thank you for staying with us and we look forward to having the pleasure of your company again!
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Sao Paulo, Brasil
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 2, 2009

Le Petit was the biggest disappointment of our California Trip. We stayed in 8 different cities and hotels and this was one we were really expecting a lot from the website pictures. Don´t be fooled by that!!! I isn´t half as nice as it looks. We booked an executive suit with a balcony. The room we got had no balcony and was totally different from the one they show on the website as for executive suite. We complained and they said there was nothing they could do. As a matter of fact staff was not helpful in any way. A room accross from ours left a room service tray on the hall in one morning and at night the tray was still there. The furniture seemed old and everything was dark colored, the room itself lacked some light. The neighborhood surroundings of the hotel was a disappointment just as well, there is nothing worth walking to. We got our car everytime and went other places. We were there on a really sunny weekend and wanted to use the pool but weren´t able to because they were having a wedding party on a saturday so the GUESTS COULD NOT USE THE POOL AREA!!! The pool is not as it looks on the website either. My advice is dont stay in this hotel!

  • Stayed September 2009, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
K90069, Director of Marketing & Public Relations at Petit Ermitage, responded to this review, January 4, 2010
Thank you for taking the time to provide feedback regarding your stay on our property. Petit Ermitage is dedicated to continually improving our customer service and the experience of each and every one of our guests. We are a bohemian chic property that is nestled on a quiet residential street in West Hollywood but also conveniently located just steps away from the infamous Sunset Strip – the ideal place to enjoy a live musical performance or indulge in a bit of the nightlife for which the Strip is famed. We very much value the input of our clientele and through this kind of dialogue believe we can continue to improve our guests experience on our property. Thank you for your comments and should your travels take you back to Los Angeles, we hope you to have the opportunity to serve you again.
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Ventura, California
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 29, 2009

We spent two nights at this hotel and found it just about perfect. Every good thing you read here is absolutely true -- the property is simply lovely and the staff embodies warm hospitality. An afternoon poolside with a book is about as good as an afternoon gets.

A couple of things I wish we'd known about are: when the hotel website says a room has a city view, they mean it literally. Most of the rooms have windows that directly face windows in an adjacent apartment building. In our first room, I pulled back the curtains and found myself face-to-face with a man looking out his apartment window 15 feet away. We asked for another room and were cheerfully and graciously given a couple of choices -- all of which looked into condo or apartment windows across the way. We chose a room facing the street as the balconies were a bit further away. As it was we were looking at a transformer on a power pole and lots of power lines. It wasn't awful, just unexpected.

Also, the honor bar in the room is a bargain compared to the prices at the rooftop bar. The honor bar listed a short split (enough for one glass) of sparkling wine for $9. At the roof top bar, a glass of sparkling wine was $15 -- which we didn't find out until we got the bill for three and it was almost $50. A Coke from the honor bar was $3.50. At the rooftop bar, a glass of Coke was $5.50 -- another fact we learned the hard way. It didn't occur to us that the hotel bar would be more expensive that the in-room honor bar -- there are no drink prices listed that we ever saw on any bar menu.

That being said, we would go back in a heartbeat and indeed are planning a return visit. We will just bring our own drinks next time.

  • Stayed September 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
K90069, Director of Marketing & Public Relations at Petit Ermitage, responded to this review, January 3, 2010
We’re so pleased you enjoyed your stay with us! Thank you for commenting on our hospitable staff and the pleasure of sunbathing or reading by our salt water pool in our Private Rooftop Club. Petit Ermitage is nestled on a quiet residential street in West Hollywood that’s conveniently located just steps away from the infamous Sunset Strip. Inspired by the Mediterranean lifestyle and featuring fresh, international- though decidedly Californian- cuisine in our Club, our property is considered an intimate sanctuary in which to take refuge from the bustling city of Los Angeles. Thank you for staying with us and we very much look forward to welcoming you back!
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Additional Information about Petit Ermitage

Address: 8822 Cynthia St, West Hollywood, CA 90069
Phone Number:
Location: United States > California > West Hollywood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in West Hollywood
#6 Luxury Hotel in West Hollywood
#7 Romantic Hotel in West Hollywood
#9 Family Hotel in West Hollywood
#10 Business Hotel in West Hollywood
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Petit Ermitage 4*
Number of rooms: 80
Official Description (provided by the hotel):
Fashioned after a private pied-a-terre, Petit Ermitage offers guests an intimate sanctuary in which to take refuge from the bustling city of Los Angeles. Nestled on a quiet street in West Hollywood, but located just steps from the Sunset Strip, Petit features an extensive art collection, eclectic European antiques, custom-crafted mattresses, 618 thread count sheets, in-room fireplaces, balconies and hand-woven Turkish carpets. The Private Rooftop Club - replete with native gardens, a salt water pool, cabanas, an outdoor sunken fireplace and 360 degree views of the Hollywood Hills - is considered one of the premiere dining spaces in LA. ... more   less 
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Also Known As:
Petit Ermitage Hotel West Hollywood
Le Petit Hotel
Le Petit West Hollywood
Valadon Hotel

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