First let me say that I stay in the hotel very often; generally several days a month. Thus I have stayed in more than a dozen rooms here. The rooms are very comfortable and rather large, the suites have a mini kitchenette, there is a fireplace and all the creature comforts. The staff are extremely helpful and accommodating (several are obviously top-tier like Hayley and Graziano at the desk and Joshua as well...very white-glove-service-oriented), and the emphasis on privacy is really appreciated. There is no photography (except by permission) so you can disappear here if you need to. I do notice that they might do a better job enforcing the photo policy (pardon, I've included a couple in this review)
The new fitness center is very good, although there are so many options locally for fitness you may not use it. The cookies in the lobby are homemade and delicious, which may force you to reconsider your fitness club decision. The butterfly bar is comfy with a lounge that has an old world library feel and an outdoor seating area on the rooftop restaurant that is frequently visited by hummingbirds and butterflies. The staff up there are good about customizing meal options, but be forewarned the gratuity is always added and its in small print and very easily missed. The tagine is delicious, the squash blossoms have been a bit over-fried the last few times, the kale and quinoa tabouli is wonderful and the sorbets are house-made. Breakfasts are also delicious, but they don't start very early, so if you are a business traveler you may want to make other breakfast plans. The rooftop pool is small but really a nice oasis and cabanas are available for rent, although I've never actually done it.
There is a movie night where movies are shown on the rooftop, and there is a swank, clubby feel in the evenings. I like that the rooftop is guests only, but there are many events as well which can get it rather busy. The location of the hotel is great; walking distance to santa monica blvd and the shops there, froyo etc. But the hotel itself is set back on cynthia so its away from the noise and bustle.
Minor issues: on three separate occasions the sink plunge lever has been stuck, and you have to ask for an iron and sign a waiver (??) but a handheld steamer is standard. Many of the rooms don't have a full length mirror which is a major miss. The basic internet is free, but a "high speed" version is about $3/day. In my experience, I haven't noticed much of a difference. Parking is pricey..its valet only and $32/night.
Overall I'd say this is one of the best options I've found in the LA area for service, privacy, quality and price. The room prices are very reasonable, but the parking and especially food will add on quite a bit although it is really delicious. I will continue to use this as my go-to property in WeHo.