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Petit Ermitage: Traveler Reviews

4.0 of 5
8822 Cynthia St, West Hollywood, CA 90069
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$25 Food
Petit Ermitage
Ranked #8 of 17 hotels in West Hollywood
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381 reviews from our community

Traveler rating
    181
    101
    48
    28
    23
See reviews for
Families
27
 
Couples
156
 
Solo
45
 
Business
65
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
London, United Kingdom
Top Contributor
88 reviews 88 reviews
18 hotel reviews
Reviews in 26 cities Reviews in 26 cities
20 helpful votes 20 helpful votes
“Great location, fantastic pool and roof terrace”
4 of 5 stars Reviewed November 10, 2012

A very 'LA' feeling hotel...Nestled in a great spot in a quiet street which is an easy walk to Sunset blvd....upgraded on arrival, lovely room, beautiful roof terrace and lovely pool. Great for drinks at night and daytime lazing by the pool...

Stayed October 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann K, General Manager at Petit Ermitage, responded to this review
November 24, 2012
Dear PhilipFiona,

it sounds like you enjoyed Petit Ermitage the way it was meant to by just relazing up on our Private Rooftop Club, taking in the sun and view during the day and enjoying our butterfly bar and drinks at night time. I'm also glad you enjoyed our suites, the complimentary upgrade and the convenient location. Please let me know the next time you are coming in and if there is anything else my staff and I can do for you to make your stay and time with us even more enjoyable.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
PALM SPRINGS, CA
Top Contributor
57 reviews 57 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
“Super funky decor, not a repeat”
3 of 5 stars Reviewed November 8, 2012

Rooms are clean, but decor is most certainly an "aquired taste". Heavy drapes blocked out most of the only window in the room, so needed lamps on during a sunny day....no chairs on the deck, so not usable for morning coffee....restaurant on rooftop was very nice, nicer than the hostess who insisted it was going to downpour and we had to sit inside...inside we sat watching the sun! At $477.00 for ine night, I'd pick the Chamberlain or LeParc Suites...both a clean, nice modern decor and walkable to most places.

Room Tip: Chamberlain or LeParc
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  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 8 more reviews by meanton for West Hollywood
Ask meanton about Petit Ermitage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
1 review
2 helpful votes 2 helpful votes
“Great hotel, poor service”
3 of 5 stars Reviewed November 8, 2012

Beautiful hotel and great location but terrible service. Whenever we asked a simple question no-one knew the answer, for example the Moonday package. I had to tell them what the website was said was included and then had to remind them to knock the Moonday items off the bill on checkout as they had charged for the inclusions. If you have a package/offer on your website then they should make sure staff are knowledgeable about it! Whenever we asked a question via telephone from our room the answer was we will get right back to you and 15 minutes plus later we would still be waiting. Booked a room with coffee machine and there wasn't one so had to be moved. Took half a day! Can't see why most others think the service is great?

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
Ask Billy J about Petit Ermitage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
“November visit”
3 of 5 stars Reviewed November 5, 2012

Location is great, rooms are nice, workout room is almost non-existent, service is not great. We arrived at 330pm, room was not ready and checking in took forever. No one seemed to know any answers to a couple of questions, one being, is there an ice machine???? Finally someone called us back to let us know we could get ice, if we brought the ice bucket to them, they took it to the kitchen, and got us ice. We also ordered room service and they forgot us, had to call 30 minutes later to find out where food was, and they had to call us back telling us it was on its way, after almost 45 minutes, for a bowl of soup. The upstairs club is nice, nice pool area, food is good. Service was our issue.

  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
Ask biggydc about Petit Ermitage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hollywood, CA
1 review
1 helpful vote 1 helpful vote
“Wedding Anniversary to Remember”
5 of 5 stars Reviewed November 2, 2012

Amazing-sauce! That's what we bathed in all weekend in this hidden sexy, oasis! Converted apartment building (why didn't I think of that) into an artistic achievement in boutique hotels! Josh, our "butler" greeted and escorted us to our fab room. We sprung for the top floor rooms with a great view of the Hollywood Hills and easy access to the rooftop pool/lounge/sexy-time area! Food was amazing, drinks superb, staff more than accommodating! Great vibes all around! Will most definitely return!

Room Tip: Any room on the top floor is well, tops!
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Jason M about Petit Ermitage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Petit Ermitage

Also Known As:
Petit Ermitage Hotel West Hollywood
Petit Ermitage Hotel
Le Petit Hotel
Le Petit West Hollywood
Valadon Hotel
Address: 8822 Cynthia St, West Hollywood, CA 90069
Phone Number:
Region: United States > California > West Hollywood
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Kitchenette Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotels in West Hollywood
#4 Business Hotels in West Hollywood
#6 Luxury Hotels in West Hollywood
Price Range: $$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Fashioned after a private pied-a-terre, Petit Ermitage offers guests an intimate sanctuary in which to take refuge from the bustling city of Los Angeles. Nestled on a quiet street in West Hollywood, but located just steps from the Sunset Strip, Petit features an extensive art collection, eclectic European antiques, custom-crafted mattresses, 618 thread count sheets, in-room fireplaces, balconies and hand-woven Turkish carpets. The Private Rooftop Club - replete with native gardens, a salt water pool, cabanas, an outdoor sunken fireplace and 360 degree views of the Hollywood Hills - is considered one of the premiere dining spaces in LA. ... more   less 
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Petit Ermitage
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