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“Excellent Location, Superb Rooftop Pool, & AMAZING Shower” 5 of 5 stars
Review of Petit Ermitage

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Petit Ermitage
4.0 of 5 Hotel   |   8822 Cynthia St, West Hollywood, CA 90069   |  
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Ranked #7 of 17 Hotels in West Hollywood
San Antonio
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
“Excellent Location, Superb Rooftop Pool, & AMAZING Shower”
5 of 5 stars Reviewed June 24, 2011

This is a swanky hotel in a good location right next to Santa Monica Blvd. It's a little tricky to find and sort of hidden (we're from out of town), but this made for a nice locale. The rooftop pool, bar and restaurant is definitely the attraction of this place. During the day, it's a relaxing atmosphere for laying out, and at night it turns into a party. The staff is on top of everything here, always checking to see if you need anything. The pool is saltwater and is on the small side, though most people here were just soaking up sun. There is a great mix of non-lyrical music playing during the day to set a relaxing mood, and there's even an outdoor fireplace in one of the sitting areas by the pool that was very nice to sit by at night. The rooftop pool was full of people during the day we spent up there, and we had to wait a while for a pair of chaise lounges by the pool to become available, so I would have gone out there a little after noon or around 1pm, although we parked it on one of the large outdoor mattress things for a half our while waiting, and it was fine. The best feature, I think, of the outdoor pool, is the excellent, near 360 view of West Hollywood. It's really spectacular both during the day and at night.

Our room had a queen bed and small sitting area, and it was of decent size for two people. The couch folds out into a bed, and the pull out bed was actually more comfortable than I would have imagined a sleeper sofa to be. Our TV was a nice, large flat panel on the wall, but we noticed that several of the channels were fuzzy. Sufficient-sized closet with robes and complimentary slippers and a safe. There was a gas fireplace in the room that we enjoyed, controlled by a switch on the wall, and the air conditioning is an in-wall unit operable by a remote control, which we couldn't figure out how to work during our 4-day stay (it seemed like whatever adjustments we made to the fan speed or temperature made no difference). But we certainly weren't too hot or cold or anything. Our room was near the elevator, and we thought it might be noisy, but it really wasn't a problem at all. I would try to avoid any rooms directly below the bar on the 4th floor, can't remember which numbers that is specifically, but just ask when making a reservation, they will certainly accommodate.

I'll say, the BEST feature of the room was the shower. Seriously, I did not want to get out of the shower, and each morning I got excited about taking a shower because of how awesome it was. They use Waterworks fixtures (which I looked up online after returning home and realized they were crazy expensive), so I guess that's why the shower experience was so great. It was almost like a waterfall. I bet this hotel has huge water bills because of everyone taking long, enjoyable showers.

I also noticed in the bathroom at night, there's a very dim, green light on the ceiling that is motion-activated which allows for just enough light to see without waking anyone up. Also, the closet light is motion-activated.

The front-desk staff were friendly and eager to assist in any way we might need. There was a brand new iMac available for use (free) in the lobby with a printer, which was helpful in planning on our daily itineraries--a hike at Franklin Canyon, which I recommend for those who like a little outdoors. Also, there's a jar of cookies sitting on the check-in desk that seems to run out each day, so they must be good!

This hotel charges $30/day for valet parking, which is necessary, as in the neighborhood, parking is somewhat difficult during the day, and almost impossible at night (after 9, when you must have a residential permit to park on the street).

Overall, a fantastic hotel in a great location that will tend to all of your needs!

  • Stayed June 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
K90069, Director of Marketing & Public Relations at Petit Ermitage, responded to this review, July 8, 2011
Thank you for reviewing us and kindly noting how much you enjoyed the many details that make our property unique such as Waterworks fixtures in each suite, in suite fireplaces, lights that are motion activated and the i-mac specifically for the complimentary use of our guests. Hopefully you had an amazing hike and our cookies (which are baked daily by our Executive Chef) sweetened your day after! We very much look forward to welcoming you back as our guest!
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530 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Leeds, United Kingdom
Top Contributor
51 reviews 51 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed June 19, 2011

Very friendly and helpful staff. Great location, tucked away nicely on a side street but only a short distance from the Strip (15 mins walk from House Of Blues) Lovely room, good size, clean and quiet. $30 a night to park.

Stayed June 2011, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
K90069, Director of Marketing & Public Relations at Petit Ermitage, responded to this review, July 8, 2011
Thank you for kindly reviewing us and letting us know you enjoyed your stay and our staff! It’s true, we are very conveniently located just between the Sunset Strip and Santa Monica boulevard and thus walking distance to some of the best nightlife in the city. Despite this, many guests, upon checking in find they prefer to enjoy our fabulous Private Rooftop Club with its heated saltwater European pool, our Executive Chef’s fine fare and 360 degree views of the Hollywood Hills – rather than venture out into the city. Very pleased you enjoyed your time with us and hoping we will have the pleasure of your company again soon!
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Dublin
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed June 15, 2011

We stayed here the end of may with 2 other famil members. There was a small problem on check in there was only one room on their system when we had booked two this was sorted out. But later on check out we were charged for four rooms it was changed after we noticed. The hotel is nice very well located between sunset and santa monica boulevards in west hollywood. The rooms were good clean and well serviced free internet. There is a rooftop bar/restaurant and pool area which is very nice unfortunately we sometimes felt like we had walked in on a party we were not invited to as this hotel also doubles as a private members club and seems to be quite popular it's very hard to get a spot by the pool in theday. The breakfast here was of a very good standard drinks at the bar are on the steep side and i would suggest byo

  • Stayed May 2011, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morgan Hill, California
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 12, 2011

This hotel was one of nicest hotels that I have ever stayed at. I don't think I can even go back to a Hilton/Sheraton/Marriott after this. I came down here with my husband for a break from the rain of the Bay Area. First off, it's in a great location. It's in a residential part of West Hollywood so it's pretty quiet. You can walk to either Sunset Blvd. or Santa Monica Blvd. for eats and things to do. Then there is the hotel itself. It's beautiful. It looks like an old fashioned apartment building with the most beautiful design. The entry porch is done in a lovely stained glass. The room that we stayed in was the Executive Suite, which is just like an apartment. The staff here looks after your every need. I will say that the beds were a bit firm for me, so we mentioned that to the front desk. In less than an hour two people came up to our room to help. Obviously they couldn't change the mattress...it is their standard. But they "McGuyvered" up a compromise by adding two thick comforters underneath the sheets. Worked perfectly for us! The other thing that really stands out about this hotel is the garden restaurant and pool located on the roof. Gorgeous views and outstanding food and drinks. There is also a fireplace and couches and blankets for nighttime lounging. And the staff is always there to tend to anything you may want. Everyone from the valet parking folks to the concierge to the cleaning folks were so nice. And on our last night, Ice-T drove up in his amazing white Rolls to stay for the night. And what I noticed was that the staff treated him with the same respect that they treated us. Can't say enough about this little gem. We will be back!

  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
K90069, Director of Marketing & Public Relations at Petit Ermitage, responded to this review, July 8, 2011
Thank you for kindly reviewing us and noting our convenient location and the graciousness of our suites. We are so pleased you had the opportunity to enjoy the Garden in our Private Rooftop Club, which is a registered Hummingbird & Butterfly Sanctuary with the National Wildlife Federation and you were pleased with the customer service you received from our staff. We very much look forward to welcoming you back to Petit Ermitage!
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 31, 2011 via mobile

Hotel was located central to all tourist type attractions. Sunset blvd restaurants and bars a 2 minute drive. Staff was incredibly friendly and helpful.

  • Stayed May 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 24, 2011

This is my favorite place to stay in LA and I've stayed at other more well known hotels that don't compare. The service is impeccable, the location great even if you don't have a car and it feels like home. The staff is first rate and will go out of their way to make your stay flawless. The roof deck and pool are perfection. Great for work and play. I'm going back next month and wouldn't think of staying anywhere else.

  • Stayed May 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 23, 2011

The website for Petit Ermitage gives it a look and feel of mysterious bohemian opulence, and that is the experience I had expected. I will preface my remarks by stating that I have travelled extensively and look for boutique hotels that have character. I saw this hotel months ago on either Jetsetter or Living Social and was looking forward to a time when I could stay there. First the GOOD: We arrived after dark and had no trouble checking in. We were met by Grant, the Happiness Liaison, who was very charming and accommodating. The staff at the front desk was also helpful and efficient. We had no trouble with the valet parking and were aware of the $30/night parking fee, so no surprises there. The entrance is covered by a magnificent canopy of stained glass and the blooming jasmine that flanked the stairs was a sensory treat. Even the front desk was interesting, decked with the pewter candelabras and ivory candles glowing against the dark wood. To the left of the front desk are a couple of lovely Erte lithographs and throughout the building there are original works of art, including some nice oil paintings. After checking in, we went upstairs to the rooftop deck, which is on three levels and discovered a visual feast! There was soft lighting from flickering lanterns, an inviting, heated pool, a bar, an area for outdoor dining that has a few tables draped like tents for privacy, an outdoor fireplace with inviting seating, benches as large as beds with cushions draped with faux fur coverlets, interesting gas heaters scattered around that look like giant table lamps with black shades, large pots of kumquats and flowers, etc. etc. It felt like we were in a different place in time - certainly not in LA. Quite honestly, the rooftop deck is the best feature of this hotel. Now, the DISAPPOINTING: The website bespeaks of a quality that is absent in the guest rooms. The rating for this hotel is 4 star, and the price for the smallest room, which we reserved was $345.+ tax on the hotel website. We paid $237. + tax + parking, which brought it to just under $300 per night. For that price, I expect a room that has quality furnishings and is aesthetically pleasing. That does not mean that all the furniture has to be new, or that it even has to match. But it should be an authentic, inviting space with an understated quality that is obvious the moment you walk in the door. First of all the demi-suite was not at all inviting. It has a kitchen with stove and refrigerator, which seems odd for such a small space. The kitchen cabinets were very low-end, prefabricated cabinets. The kitchen had a greasy stain on the peach painted wall. The faux fireplace near the bed produced a small flicker that did nothing for the ambiance, and ditto for the appliance on the wall that must have been an air-conditioner or air filtering system. The bathroom was fairly large, but had an oddly painted counter under the Corian top that was a garish emerald green and white that clashed with the nice jade tile surrounding the tub. The towels were stiff and flat and the toiletries were sub standard. The room dark and the decor was unnerving. Despite all of the aesthetic deficits, the bed was extremely comfortable! The next morning, we left the hotel for brunch but returned around noon to check out. After check-out, we asked to return to the rooftop deck and the staff graciously made that happen for us. A lovely brunch was in progress with cellist playing beautiful classical music. The rooftop deck looked nice in the daylight, and people were relaxing and enjoying brunch.

Room Tip: I would recommend against the first floor.
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  • Stayed May 2011, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Petit Ermitage

Address: 8822 Cynthia St, West Hollywood, CA 90069
Phone Number:
Location: United States > California > West Hollywood
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in West Hollywood
#9 Romantic Hotel in West Hollywood
#9 Family Hotel in West Hollywood
#11 Business Hotel in West Hollywood
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Petit Ermitage 4*
Official Description (provided by the hotel):
Fashioned after a private pied-a-terre, Petit Ermitage offers guests an intimate sanctuary in which to take refuge from the bustling city of Los Angeles. Nestled on a quiet street in West Hollywood, but located just steps from the Sunset Strip, Petit features an extensive art collection, eclectic European antiques, custom-crafted mattresses, 618 thread count sheets, in-room fireplaces, balconies and hand-woven Turkish carpets. The Private Rooftop Club - replete with native gardens, a salt water pool, cabanas, an outdoor sunken fireplace and 360 degree views of the Hollywood Hills - is considered one of the premiere dining spaces in LA. ... more   less 
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Also Known As:
Petit Ermitage Hotel West Hollywood
Le Petit Hotel
Le Petit West Hollywood
Valadon Hotel

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