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“Could not ask for more” 5 of 5 stars
Review of Chamberlain West Hollywood

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Chamberlain West Hollywood
4.0 of 5 Hotel   |   1000 Westmount Drive, West Hollywood, CA 90069   |  
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Ranked #6 of 17 hotels in West Hollywood
Melbourne, Australia
1 review
2 helpful votes 2 helpful votes
“Could not ask for more”
5 of 5 stars Reviewed April 5, 2013

Spent two weeks at this amazing boutique hotel.Some could think two weeks in a hotel room risky but wrong. Spacious, beautifully appointed and spotlessly clean made it extremely comfortable. Location is in a quiet street, walking distance to some lovely restaurants, Starbucks, Pharmacy and Groceries for day trips. Gorgeous roof top pool with amazing views overlooking LA. Could not speak highly enough regarding staff from breakfast staff so friendly, room service and front desk staff could not have been more helpful. Never stayed at a hotel where housekeeping stopped vacuum to say good morning. So happy with our stay and quality of staff took names so they could be recognised by General Manager.
Our next stay in LA will of course be Chamberlain West Hollywood !!!

Room Tip: Our room was spacious with step down to lounge with lovely fireplace
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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752 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
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English first
Redding, California
1 review
5 of 5 stars Reviewed April 5, 2013

The Chamberlin is one of my favorites in west hollywood. The staff is always friendly and accommodating. They have an amazing rooftop pool with a stunning view and it is the perfect place to unwind. The board room was really nice as well, an added bonus if you are looking for a business meeting place in LA.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laguna Niguel, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 4, 2013

I attended a business presentation at the Chamberlain and was really impressed with the catering department at the hotel. They were professional, helpful, attentive and a great value for this part of LA. The stylish interiors would make a great impression for anyone trying to impress clients or out-of-towners. Popped in to the restaurant just off of the lobby and had a great lunch served by very friendly waitstaff.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed April 4, 2013

I came to the Chamberlain West Hollywood for a business meeting in March, and was very, very impressed. Everything was beautifully maintained. The feel of a place is very important to the success of a meeting. I walked in and felt class, elegance, and ease.

This experience was elevated by the courteous and attentive service I experienced from the valet attendent, to the AV guy, to the hotel managent. They took care of my needs expertly and urgently. They went above and beyond providing fulfilling the requests of my team, and our guests. I highly recommend the Chamberlain Hotel for business, and I'll be back for pleasure.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Adelaide, Australia
Senior Contributor
31 reviews 31 reviews
30 hotel reviews
Reviews in 21 cities Reviews in 21 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 3, 2013

Stayed for one night with my fiancée in early October, 2012.

The room was quite large and we liked the layered layout of the room. Spacious and well maintained. Nice to see a quality mini-bar selection as well.

Staff were welcoming and friendly.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Melbourne, Australia
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 14, 2013

Polite and friendly Staff,Hotel located on a quiet street just off Santa Monica Blvd,rooms were not rooms but apartments,lots of space,beautifully appointed throughout,bathroom was well appointed,valet parking was very reasonable around $30 a night ,well appointed Gym ,roof top pool was fantastic,great views overlooking LA again and well appointed,bar service was completed by phone in the lift lobby,I think this area could be improved with a waiter coming up hourly and taking orders ,but was not a issue.
I had a tuna sandwich with salad at the pool and must say it was very tasty and fresh.
Will be using this hotel for my stop overs again

Room Tip: I stayed in room 125 ,had a very nice outlook onto the street
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 13, 2013

After reading some of the negative reviews about hidden and extra charges we were a little wary of booking this hotel but decided to go ahead anyway

sure enough when we arrived the incorrect room was booked despite 3 e-mails weeks in advance of our stay to make sure we got the right room. extra charge on top of our booking as we had to upgrade to the original room we booked. We also got charged another $300 on our credit card that we were never told about.

The hotel staff were very friendly and helpful. our room was fairly large with two comfortable double beds and a lounge area. could have been more lighting as it was pretty dull and looked out onto an apartment block.

The rooftop pool was fantastic, views of the Hollywood hills and downtown LA and nice seating area.

Overall the hotel was pretty good and very clean. nice location only 5-10 mins walk to the shops on sunset Bvld. you get what you pay for.

despite the small hiccup with the room i would come back to this hotel purely for the location, rooftop pool and nice staff.

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mhaut, General Manager at Chamberlain West Hollywood, responded to this review, April 8, 2013
Dear stephen w,

Thank you for the feedback on your recent stay at the Chamberlain West Hollywood. I am glad to see that you enjoyed the staff and rooftop pool! Looking back at your reservation it seems that initially you had booked our Deluxe Suite which does only come with one king bed. I do apologize if your request for 2 beds was not responded to; I will check into that on our end. In regards to the $300 extra charged to your credit card we have no records of this taking place. It seems as though you provided a cash deposit and your upgrade fee and incidentals were taken from that and you were refunded the remaining balance of $164.55. Please do not hesitate to contact me directly if you would like to speak about anything in more detail.

Sincerely,

Chad Thompson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Chamberlain West Hollywood

Address: 1000 Westmount Drive, West Hollywood, CA 90069
Phone Number:
Location: United States > California > West Hollywood
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in West Hollywood
#3 Family Hotel in West Hollywood
#5 Luxury Hotel in West Hollywood
#6 Romantic Hotel in West Hollywood
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Chamberlain West Hollywood 4*
Official Description (provided by the hotel):
Discreetly located on a residential, tree-lined street in West Hollywood amid the exciting Sunset Strip and the bustling Santa Monica Boulevard, our eclectic West Hollywood boutique hotel offers the perfect combination of glamour, comfort and impeccable service. The dramatic style, unique ambiance and convenient location of our West Hollywood accommodations make it an ideal choice for a relaxing extended visit or a short LA getaway for both business and leisure travelers. Step into the glamorous 80s with our avant-garde decor complete with intricate brass detailing, cool hues with rich gold and chocolate accents and a chic retro feel. The Chamberlain West Hollywood boutique hotel features 114 spacious suites, an exclusive chic Bistro, in suite dining plus a stunning rooftop setting with 360-degree panoramic views of the Hollywood hills and elegant spaces for intimate events, private dinners or corporate meetings. Roof top pool offers private cabanas, dining and bar service. Our full service hotel also offers a complimentary 24 hour state of the art fitness center and a 24 hour business center with both MAC and PC's. ... more   less 
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Also Known As:
Chamberlain West Hollywood Hotel West Hollywood
Chamberlain Hotel West Hollywood
West Hollywood Chamberlain Hotel

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