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“Good find, quiet location” 4 of 5 stars
Review of Chamberlain West Hollywood

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Chamberlain West Hollywood
4.0 of 5 Hotel   |   1000 Westmount Drive, West Hollywood, CA 90069   |  
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20% Off Room-FREE WI-FI
Ranked #5 of 17 hotels in West Hollywood
Toronto, Canada
Top Contributor
52 reviews 52 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
43 helpful votes 43 helpful votes
“Good find, quiet location”
4 of 5 stars Reviewed March 7, 2013

I've been to LA a few times and always struggled to find a nice hotel at a decent price. This boutique hotel is nestled in behind Santa Monica Bvld on a quiet street. The rooms are great and at least mine was very large with a big sitting area, king size bed and a great shower. I'd come back.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 7, 2013 via mobile

The Chamberlain is style with no substance - water is luke warm, every time you turn around they want to charge you for shampoo and bottled water - even the Hilton garden in has free wifi! So tacky and unsophisticated - if you charge $350 night during the week in the off season, have some service - would have been better off paying $425 for 4 seasons and had a nice experience -

  • Stayed March 2013
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mhaut, General Manager at Chamberlain West Hollywood, responded to this review, March 7, 2013
Dear Emilykatemaine,

Thank you for choosing the Chamberlain West Hollywood. I’d like personally apologize that your stay with us did not meet your expectations as we pride ourselves in the service we offer our guests. I only wish you would have spoken with our Front Office Manager or I prior to your departure as many of these service issues could have been alleviated during your stay. Please contact me directly so we may discuss these and any issues you had in further detail.

Sincerely,

Chad Thompson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 4, 2013

Great location in West Hollywood, so walking distance to a ton of restaurants and bars. Room was decorated nicely and was larger than I expected. Happy hour at their bar as well! Great view from the rooftop pool as well!

Stayed March 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Albans, United Kingdom
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
Reviews in 27 cities Reviews in 27 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed February 28, 2013

We arrived at The Chamberlain where our arrival was met with a lovely reception from the staff and this service continued throughout our 3 night stay.

The hotel itself is situated in a residential area of West Hollywood so it doesn't look like your typical hotel outside. It is in easy driving distance of Sunset and is a decent central location to all the LA sites so a good base.

The inside was beautiful and has been decorated to a very high standard. Our room again was lovely, very big with Kingsize bed, sofa and coffee table area. The bathroom was small and our only gripe was that the automatic lights kept going on and off whilst in the shower which was very annoying and the air con was noisy but I am being picky now!

We ate breakfast in the restaurant which was delightful with a small patio and the food was excellent.

Our car was parked in the valet, albeit for the fee of $35 per nigth but this is pretty standard in LA so we couldn't grumble.

LA is huge, all the sites are very spread out so being in a good location is a must and I wouldn't hesitate to stay here again.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iowa City, Iowa
Top Contributor
65 reviews 65 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed February 25, 2013

This location can't be beat. You are close to everything in Hollywood and a short drive to tourist attractions in other parts of Los Angeles. The hotel is located on a quiet neighborhood street. The rooms are okay-comfortable beds, very clean, but rather dark. I could hear the neighbors talking through the walls. Wi-fi is extra and is only usable for one device (the husband and I could not both use our laptops), service was good, the valet service excellent. With so many other options in the area, I probably wouldn't stay here again because of the expense.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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larchmont
1 review
5 of 5 stars Reviewed February 24, 2013

We stayed at the Chamberlain this past weekend and found it very relaxing and Quiet. The staff was helpful and friendly and went out of their way to make sure we were comfortable and happy. We ate downstairs, the food was delicious, and took a couple glasses of wine up to the pool on the roof, and enjoyed the downtown and Hollywood views. The hotel is literally a half block down from Santa Monica Blvd and a busy nightlife with great restaurants to choose from. The GM actually gave us a tour of the hotel and a brief history, giving us a feeling that they treat guests as part of the family. We would definitely, visit this hotel again.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Houston, Texas
Top Contributor
97 reviews 97 reviews
63 hotel reviews
Reviews in 55 cities Reviews in 55 cities
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed February 20, 2013

Hotel was devoid of much personality, so if you want to stay somewhere "happening", this is not it. We had a quick night's stay before heading out to Santa Barbara. Room was large and clean. We had a balcony that overlooked the residential street the hotel is located on. We were here for less than 10 hours, so the hotel suited our needs perfectly. Good location, close to many restaurants. We would probably not stay here again unless we got a better deal.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chamberlain West Hollywood

Address: 1000 Westmount Drive, West Hollywood, CA 90069
Phone Number:
Location: United States > California > West Hollywood
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in West Hollywood
#2 Family Hotel in West Hollywood
#5 Luxury Hotel in West Hollywood
#6 Romantic Hotel in West Hollywood
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Chamberlain West Hollywood 4*
Official Description (provided by the hotel):
Discreetly located on a residential, tree-lined street in West Hollywood amid the exciting Sunset Strip and the bustling Santa Monica Boulevard, our eclectic West Hollywood boutique hotel offers the perfect combination of glamour, comfort and impeccable service. The dramatic style, unique ambiance and convenient location of our West Hollywood accommodations make it an ideal choice for a relaxing extended visit or a short LA getaway for both business and leisure travelers. Step into the glamorous 80s with our avant-garde decor complete with intricate brass detailing, cool hues with rich gold and chocolate accents and a chic retro feel. The Chamberlain West Hollywood boutique hotel features 114 spacious suites, an exclusive chic Bistro, in suite dining plus a stunning rooftop setting with 360-degree panoramic views of the Hollywood hills and elegant spaces for intimate events, private dinners or corporate meetings. Roof top pool offers private cabanas, dining and bar service. Our full service hotel also offers a complimentary 24 hour state of the art fitness center and a 24 hour business center with both MAC and PC's. ... more   less 
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Also Known As:
Chamberlain West Hollywood Hotel West Hollywood
Chamberlain Hotel West Hollywood
West Hollywood Chamberlain Hotel

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