We drove up on our holiday road trip on 24th Dec (long drive, kids and tired) and found the hotel shut. Only a sign informing that the hotel was due to reopen 28th Dec. No one in reception no one in the parking garage. Nothing.
I had booked the hotel 6 weeks before and also been on the phone to confirm room choices. So we we were all set. The number to call if there was a query was not answering and we were very cross and frustrated.
We still don't know why the hotel is closed and I am so fed-up I am writing this on my iPhone from the Best Western around the corner who were very friendly, very accommodating and sorted us out very efficiently and quickly.
I have to score it 1/5 or tripadvisor will not accept my comments. It's not a true review as we never got to stay in the Chamberlain, West Hollywood. It should really be don't know never got a chance to stay on our once-in-a-lifetime holiday.
- Also Known As:
- Chamberlain West Hollywood Hotel West Hollywood
- Chamberlain West Hollywood Hotel
- Chamberlain Hotel West Hollywood
- West Hollywood Chamberlain Hotel
- Official Description (provided by the hotel):
- Discreetly located on a residential, tree-lined street in West Hollywood amid the exciting Sunset Strip and the bustling Santa Monica Boulevard, our eclectic West Hollywood boutique hotel offers the perfect combination of glamour, comfort and impeccable service. The dramatic style, unique ambiance and convenient location of our West Hollywood accommodations make it an ideal choice for a relaxing extended visit or a short LA getaway for both business and leisure travelers. Step into the glamorous 80s with our avant-garde decor complete with intricate brass detailing, cool hues with rich gold and chocolate accents and a chic retro feel. The Chamberlain West Hollywood boutique hotel features 114 spacious suites, an exclusive chic Bistro, in suite dining plus a stunning rooftop setting with 360-degree panoramic views of the Hollywood hills and elegant spaces for intimate events, private dinners or corporate meetings. Roof top pool offers private cabanas, dining and bar service. Our full service hotel also offers a complimentary 24 hour state of the art fitness center and a 24 hour business center with both MAC and PC's. ... more less
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