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“A Gem in West Hollywood” 5 of 5 stars
Review of Chamberlain West Hollywood

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Chamberlain West Hollywood
4.0 of 5 Hotel   |   1000 Westmount Drive, West Hollywood, CA 90069 (West Hollywood)   |  
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Ranked #5 of 17 Hotels in West Hollywood
Certificate of Excellence
Miami Beach
Contributor
19 reviews 19 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
“A Gem in West Hollywood”
5 of 5 stars Reviewed November 6, 2012

I stay this location every year and it never seems to disappoint. From the friendly valet staff to the professional front desk, I find it hard to leave. The split level rooms are suites that make I have seen some of the finest hotels. The working fireplace is a romantic touch! The rooftop pool gives views of the picturesque Hollywood hills. Just a block away from Santa Monica BLVD, this hotel gives you convenience to West Hollywood within a quiet residential neighborhood.

Room Tip: Make sure to get a room with fireplace.
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,051 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (189)
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English first
Sydney, Australia
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 2, 2012

We recently rocked up at the Chamberlain as our hotel reservation was screwed up. The staff there was wonderful. Thank you very much for your help and getting us the room.

Their rooms are very large and great for families or even couples.

The hotel is only mintues away fromt he walk of fame, or a fast drive down to Venice beach.

If you are looking for a great palce to stay this is one

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 31, 2012

Had a great stay here in early October. The room was very spacious with a separate living room and a fireplace. Very modern hotel with a central location. Valet service was also great and the roof was very relaxing. Had plenty of chairs and a nice size pool. Overall a great experience and I would definitely stay there again! Adam at the front desk was also very accommodating and helpful :)

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey, Canada
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed October 22, 2012

We stayed at the Chamberlain for a few days this past week and thought it was great. It is in fantastic neighbourhood - a block from Santa Monica Bl or you can wander up to Sunset Bl. Super close to The Roxy and Viper Room. Our room had a nice sitting area with its own TV. We faced Westmount and it was still really quiet at night - we never heard any noise. I liked that it was in a residential area and got to people watch everyday life. The staff was all very friendly and helpful - printing us maps when we needed and offering traffic advice! If I'm going to nitpic, the drawbacks would be: $35 daily valet parking. It's probably standard for the area, but you have to factor that it with your room costs. The valets are awesome and it was nice to not have to worry about the parking, but definitely an added expense. No closet space outside the bathroom. (at least in our room). Bedroom and bathroom are dark - needs better lighting - especially in bathroom. And finally, my #1 complaint would be that in this day and age of technology, Wifi should be standard in every room and free. Being from Canada, and without a roaming data plan, we had to head down to the Starbucks on Santa Monica to check on email etc. The upside was that we met a lot of great people there. As well, Trader Joe's is just down the street.
So, all in all, its a great boutique hotel. I will definitely stay there again next time I go - we plan to make it an annual event. Looking forward to going back soon! Thanks Chamberlain :)

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Brisbane, Australia
Contributor
14 reviews 14 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 19, 2012 via mobile

We only stayed here for one night but found it to be fanatastic. Didn't have a lot to do with customer service, but the front desk seemed very efficient and friendly. Our room was just beautiful! Really big, bedroom, bathroom and lounge area area with a small balcony too. The roof too pool is amazing, really pretty view of the city at night with a great deck area. Would happily stay here again!

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mhaut, General Manager at Chamberlain West Hollywood, responded to this review, January 7, 2013
Dear OntoplanB,

Thank you for choosing the Chamberlain West Hollywood! We appreciate your great review and hope you choose to stay with us again!

Sincerely,

Chad Thompson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed October 15, 2012

We had a large room with a comfortable sitting area, though the origianl room had troouble with its air conditioning.....ok it was huge heat wave but the a/c units were struggling. Otherwise great rooms in a great location so close to Santa Monica and Sunset Blvds, with a short wlak to night life, restaurants and supermarket. We walked to the Metro Rapid to get to Santa Monica...no problems. The rooftop plunge pool is small but a great place to escape to during a hot week. A few rough edges but nothing to worry about on a discounted rate. Comparable to an earlier stay at Ramada west Hollywood.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mhaut, General Manager at Chamberlain West Hollywood, responded to this review, October 16, 2012
Dear zacstar,

Thank you for choosing the Chamberlain West Hollywood for your recent stay! Thank you for your understanding about the air conditioners; as you mentioned it was a heat wave which ended up lasting quite a while so we did work on our units to ensure they could handle extended periods of 100+ degree weather which is pretty unheard of in West Hollywood!

I would love to hear about the "rough edges" you mentioned in your review so please contact me directly at the hotel whenever you have an opportunity to discuss!

Sincerely,

Chad Thompson
General Manager
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Auckland, New Zealand
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed October 8, 2012

We stayed with our 2 kids and had interconnecting suites - that were huge and stylish. The best thing about this property is the service at the front desk, particularly Eric, who was so helpful in planning in our trip and during our stay. The rooftop pool is lovely, but maybe not the best when travelling with kids due to it being a relatively small area with lots of beautiful people who don't appreciate any child intrusion (even though they were quiet you did get an unwelcome vibe).
Food was great in both the restaurant and room service. Only gripe would be really noisy old airconditioning units.

Room Tip: Front desk suggested turning off AC during day to avoid compression build up and noise at night.
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mhaut, General Manager at Chamberlain West Hollywood, responded to this review, October 16, 2012
Dear NZspagirl,

Thank you for your recent stay at the Chamberlain West Hollywood! I am happy to see you and your family enjoyed your stay! I will personally speak with Eric and let him know how much you appreciated his assistance! I do apologize that you received that vibe from other hotel guests but please know that we are a family friendly hotel.

We do provide routine maintenance on our air conditioners to be sure they are functioning and to try to cut down on any unnecessary noise they may emit. We did have an unusually hot September so we definitely did recommend turning off the air conditioner while guests were out to cut down on any noise that may occur.

The next time you travel to West Hollywood please do not hesitate to contact me directly as I would love to be able to personally welcome you back!

Sincerely,

Chad Thompson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Chamberlain West Hollywood

Address: 1000 Westmount Drive, West Hollywood, CA 90069
Phone Number:
Location: United States > California > West Hollywood > West Hollywood
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in West Hollywood
#4 Romantic Hotel in West Hollywood
#5 Family Hotel in West Hollywood
#5 Luxury Hotel in West Hollywood
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Chamberlain West Hollywood 4*
Number of rooms: 114
Official Description (provided by the hotel):
Discreetly located on a residential, tree-lined street in West Hollywood amid the exciting Sunset Strip and the bustling Santa Monica Boulevard, our eclectic West Hollywood boutique hotel offers the perfect combination of glamour, comfort and impeccable service. The dramatic style, unique ambiance and convenient location of our West Hollywood accommodations make it an ideal choice for a relaxing extended visit or a short LA getaway for both business and leisure travelers. Step into the glamorous 80s with our avant-garde decor complete with intricate brass detailing, cool hues with rich gold and chocolate accents and a chic retro feel. The Chamberlain West Hollywood boutique hotel features 114 spacious suites, an exclusive chic Bistro, in suite dining plus a stunning rooftop setting with 360-degree panoramic views of the Hollywood hills and elegant spaces for intimate events, private dinners or corporate meetings. Roof top pool offers private cabanas, dining and bar service. Our full service hotel also offers a complimentary 24 hour state of the art fitness center and a 24 hour business center with both MAC and PC's. ... more   less 
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Also Known As:
Chamberlain West Hollywood Hotel West Hollywood
Chamberlain Hotel West Hollywood
West Hollywood Chamberlain Hotel

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