We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Service!” 5 of 5 stars
Review of Holiday Inn West Covina

Holiday Inn West Covina
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save Saved
You added Holiday Inn West Covina to your Saves list
Holiday Inn West Covina
2.5 of 5 Hotel   |   3223 East Garvey North, West Covina, CA 91791 (Formerly Rodeway Inn Near Fairplex)   |  
Hotel amenities
Ranked #4 of 7 Hotels in West Covina
Carson, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
“Great Service!”
5 of 5 stars Reviewed 1 week ago

We had an unplanned stay here recently, without a single piece of luggage, and the staff more than accommodated for us! As a family of four, we were given all of the complimentary toiletries and even took advantage of the guest laundry facilities. Front desk staff was excellent and very helpful. Rooms were also very clean and comfortable. We'd stay again for sure, but next time, we'll come prepared! :-)

  • Stayed September 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tommy S, General Manager at Holiday Inn West Covina, responded to this review, 6 days ago
Thank you "Great Service" for your wonderful review. Your comments have been shared among the crew and celebrated. Thank you very for sharing. We truly appreciate your business and will await your return where we will work even harder to earn your top score once again. Thank you "Great Service" for your support. Tommy Spencer.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2 reviews from our community

Traveler rating
    1
    0
    1
    0
    0
See reviews for
1
Couples
0
Solo
0
1
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
Date | Rating
  • English first
  • Any
English first
Texas
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good news: Not too far from Ontario airport, countless good dining choices with many within walking distance, easy freeway access, free wi-fi, friendly staff (especially overnight young lady when I checked in).
Bad news: Fitness center closed, no breakfast buffet offered and although the lobby is beautiful and recently remodeled, the floor I was on was really showing it's age and needed carpet, paint and the odor was musty.
As the remodel continues, I look forward to coming back because the positives outweigh the negatives.

  • Stayed August 2014, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tommy S, General Manager at Holiday Inn West Covina, responded to this review, 6 days ago
Thank you "Remodel in Progress" for your honest review and the very good score. I am happy to report that our renovation is 100% complete and we are 100% open. Every floor has new carpet, paint, wall vinyl, bedding, linen, guest supplies, TVs and everything else. The Fitness Center is Full of New Equipment and Two Digital TVs to keep you going not to mention the sparkling pool. We are open as a 100% renovated property with no stone left unturned. Thank you for mentioning our wonderful crew. They work hard for our guest and value your comments very much. Thank you. Also thank you for mentioning the FREE WIFI which is available throughout the hotel. We do not offer a buffet breakfast but do have a full service restaurant for Breakfast and Dinner as well as a Full Service Bar. We have made a choice to serve a made to order breakfast as we feel the quality of todays typical hotel buffet has become a version of watered down scrambled eggs and piled bacon and I think we can do better. If you find your self in a rush you may use our breakfast door hanger and order your breakfast to your room at any specific time your choose or select a grab and go item from our pantry located at the Front Desk. I cannot tell you how much we appreciate your comments. We truly hope to see you soon and are excited at the opportunity to display a finished product and possibly earn your top score upon your return. Thank you again very much. Tommy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Holiday Inn West Covina? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn West Covina

Address: 3223 East Garvey North, West Covina, CA 91791 (Formerly Rodeway Inn Near Fairplex)
Location: United States > California > West Covina
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in West Covina
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn West Covina 2.5*
Number of rooms: 135
Official Description (provided by the hotel):
Ideally located in the center of the picturesque San Gabriel Mountains, the Newly Opened Holiday Inn West Covina is just minutes from downtown Los Angeles. This All New West Covina, CA hotel provides easy access to local points of interest like Raging Waters Park, and bustling cities like Glendora, San Dimas, Irwindale, Pomona and more. West Covina is home to a number of annual events, including the Cherry Blossom Festival, the Winterfest Celebration and the Street Festival. Beautiful California beaches are just a short drive away. Several entertainment venues, retailers and restaurants can be found nearby. After a long day of business meetings or sightseeing, come back to the hotel and relax with a delicious meal or refreshing drink at Dahlia Restaurant and Bar. Room service is available. Whether you want to host an intimate gathering or large group event, this hotel's 2 banquet and meeting rooms can accommodate more than 150 people. In addition to standard amenities, all of our sophisticated guest rooms are 100% non-smoking and equipped with refrigerators, microwaves, coffee makers, curved shower rods, hair dryers, desks, flat-screen televisions, irons, ironing boards, and cable television. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Agoda, Despegar.com, TripOnline SA and Tingo so you can book your Holiday Inn West Covina reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Rodeway Inn Near Fairplex Hotel West Covina
Clarion West Covina
Clarion Hotel West Covina

Owners: What's your side of the story?

If you own or manage Holiday Inn West Covina, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.