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“Great value weekend package” 4 of 5 stars
Review of Novotel Sydney Olympic Park

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Novotel Sydney Olympic Park
4.0 of 5 Hotel   |   Olympic Boulevard | Sydney Olympic Park, Sydney Olympic Park, Auburn, New South Wales 2127, Australia   |  
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Canberra - Australia
Top Contributor
95 reviews 95 reviews
50 hotel reviews
Reviews in 49 cities Reviews in 49 cities
63 helpful votes 63 helpful votes
“Great value weekend package”
4 of 5 stars Reviewed December 9, 2012

Stayed on a Friday night for a Christmas party at ANZ stadium. The package included a seafood Platter for two, a bottle of wine, parking, breKfast and. King room all for $ 239. A great value package and a very handy location just across the road from ANZ stadium.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Accor_Hotels_SOP, Front Office Manager at Novotel Sydney Olympic Park, responded to this review, December 24, 2012
Dear steve_fossil,
Thank you for your feedback regarding your “Great value weekend package” stay at Novotel Sydney Olympic Park.
The comments you made regarding your stay with us are most appreciated. It is always a pleasure to receive positive feedback from guests who have enjoyed their stay here at the Novotel Sydney Olympic Park.
We look forward to welcoming you back to the hotel in the near future.

Kind Regards,

Jonathan Raffel
Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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917 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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English first
Newcastle, Australia
1 review
3 of 5 stars Reviewed December 6, 2012

Recently stayed at the Novotel Olympic Park. I was extremely disappointed with the room. The air conditioning didn't work, the amenities were crap and the bed was soft and lumpy. Not a pleasant experience... Get your act together Novotel.

  • Stayed December 2012, traveled with friends
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 30, 2012

My partner & I stayed here on Sunday the 26th of November as we were going to a concert at the Allphones arena which is a short walk from the hotel. Usually we stay in the city and catch a train out to the concert, however this was much more convineant!
Check in and out was very fast. Staff were very friendly at the reception desk. We were suprised by how nice the room was, we had a nice view from our room. But the BEST thing about this hotel was the bed! We had the best night sleep we had in a long time, it was VERY comfy!
We were lucky to get a special deal online so we got a room, parking, breakfast for 2 and a bottle of wine all for $149! If it was this price all the time Id stay here much more :)
The breakfast in the morning was fantastic, large fresh selection.
We had not booked at the restaurant for dinner, but they managed to fit us in anyway. My only issue with our whole hotel stay was this food was overpriced. I paid $30 for a bowl of mushroom fettachini, which I thought was a little excessive. It was $45 for a steak. And if you wanted bread as a starter, it was $10 for 6 pieces so we passed on that.
The staff were friendly and efficient and the rooms were very clean and well laid out. Would def stay here again.Thank you Novotel Olympic Park!

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Accor_Hotels_SOP, Guest Relations Manager at Novotel Sydney Olympic Park, responded to this review, December 5, 2012
Dear Wttaqt,
Thank you for your feedback regarding your “better than expected” stay at Novotel Sydney Olympic Park. It is very pleasing to read that all your expectations have been met and that you enjoyed your overall stay with us. We look forward to welcoming you back in the not too distant future.
Kind Regards,
Jill Murr
Quality & Guest Relations Manager
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Canberra, Australia
Top Contributor
80 reviews 80 reviews
38 hotel reviews
Reviews in 37 cities Reviews in 37 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed November 29, 2012

We had bought tickets to a concert at Allphones Arena that was subsequently cancelled but decided to go and stay in the booked accommodation anyway. We were pleasantly surprised on arrival to discover that the package I had booked included a seafood platter for tea, bottle of wine, buffet breakfast and parking…and I thought all I had booked was a room! The room was spacious with a lovely view towards ANZ Stadium, clean and well presented. The shower was huge, plenty of room to run around. I thought that there wouldn’t be much to do if you weren’t going to an event but there is actually quite a bit to do whether you’re sporty or not. There are interesting things to do such as archery, high wire flying, swimming at the Aquatic Centre, or just walking around checking out all the nods to Olympics history, particularly the Sydney Olympics in 2000. And of course DFO is within walking distance if shopping is more your thing. We took advantage of the ferry wharf located a short bus ride away to go on a very pleasant hour long float down the river to Circular Quay. The train station is right next door to the hotel if this is your preferred mode of transport.

Dinner at the hotel was lovely, the seafood platter was just delicious and the wine complemented perfectly. Our only criticism of the hotel was with breakfast - there was plenty of choice but it was quite busy the morning we were there and in the chaos tables were not being cleared quickly and spills on the floor were left creating a hazard. Also, people had to find their own table. I find it is much more controlled when people are allocated to a table as they arrive. Apart from that we had a very enjoyable and relaxing time at this hotel, with exemplary service at reception arriving and departing, and we would happily stay here again.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Accor_Hotels_SOP, Guest Relations Manager at Novotel Sydney Olympic Park, responded to this review, December 5, 2012
Dear Christine J,
We greatly appreciate your review following your stay at Novotel Sydney Olympic Park. It was great to read that you enjoyed our fabulous fresh catch package , rooms and were able to explore the surrounding activities around the Precinct; there is indeed so much to do at Sydney Olympic Park.
Our buffet breakfast is very polpular amongst our guests and local residents and can at times be very busy. The comments you have made regarding your breakfast experience are not indicative of the level of service we strive to offer. Please accept my sincere apologises that we failed to meet expectations on this occasion. I have noted your comments and will be sure to address with the relevant managers.
Thank you for taking the time to provide this feedback and we look forward to welcoming you back when your travels bring you back to Sydney.
Kindest Regards,
Jill Murr
Quality & Guest Relation Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Narooma, Australia
1 review
5 of 5 stars Reviewed November 29, 2012

Checking in with Patrick was such a pleasure , the rooms were very clean & tidy , the Family really enjoyed their meals we all had in the Restaurant .The only thing that stops us from being able to enjoy ourselves more often isn't the 4 - 5 hr drive , it's unfortunately the price of the rooms , even with being a Accor Advantage Plus Member , because now that the kids are older it's impossible to be able to share rooms and be able to afford 2 x rooms for more than 1-2 nights is already hard to do .!!! I I'm only saying this because we had such a Great Stay , we just wish we could do it more often .Thanks

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Accor_Hotels_SOP, Guest Relations Manager at Novotel Sydney Olympic Park, responded to this review, December 6, 2012
Dear Incubus65,
Thank you very much for your valuable feedback regarding your recent stay. I am so pleased to read that your family and you enjoyed the rooms, your dining experience and the service extended to you by Patrick. It would be a pleasure to have you stay with us in the future, please contact me directly on (02) 8762 7522 when you choose to return, so I can personally ensure that your stay is greater than the last.
Kindest Regards,
Jill Murr
Quality & Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Sydney Olympic Park

Address: Olympic Boulevard | Sydney Olympic Park, Sydney Olympic Park, Auburn, New South Wales 2127, Australia
Phone Number:
Location: Australia > New South Wales > Greater Sydney > Auburn > Sydney Olympic Park
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Sydney Olympic Park
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Sydney Olympic Park 4*
Number of rooms: 177
Official Description (provided by the hotel):
Novotel Sydney Olympic Park is located 14km from the Sydney CBD, 6km from Parramatta CBD and 21km from Sydney Airport. The hotel is surrounded by 640 hectares of parklands with over 30km of pathways to explore on foot or by hiring a bicycle. Leisure activities available within Sydney Olympic Park include the 4 Aquatic Centre pools, stadium tour, archery, trapeze school, golf driving range, tennis, factory outlet shopping and much more. ... more   less 
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Also Known As:
Novotel Sydney Olympic Park Hotel Homebush
Novotel Hotel Homebush
Accor Sydney Olympic Park
Sydney Novotel

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