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“long weekend” 4 of 5 stars
Review of Ibis Sydney Olympic Park

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Ibis Sydney Olympic Park
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Ibis Sydney Olympic Park
3.0 of 5 Hotel   |   Olympic Boulevard, Sydney Olympic Park, Auburn, New South Wales 2127, Australia   |  
Hotel amenities
Townsville, Australia
1 review
1 helpful vote 1 helpful vote
“long weekend”
4 of 5 stars Reviewed October 10, 2013

staff were very friendly, efficient and approachable, the price was a little high but the location is excellent for concerts. The walls in the room showed many signs of wear and tear but the bedding was fresh and appeared relatively new. It was a very busy weekend at this location but check in was very quick. Buffet breakfast was very good except my daughter missed the pancakes we have had at other hotel ibis's. overall a nice stay.

  • Stayed October 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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256 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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English first
Sydney, Australia
1 review
3 of 5 stars Reviewed October 9, 2013

Location is great for seeing shows and central to everything...but although checked in on time...room wasnt ready for another 3/4 hr, however concierge did give us some drinks vouchers to pass the time.

  • Stayed October 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Accorhotels.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Accor_Hotels_SOP, Guest Relations Manager at Ibis Sydney Olympic Park, responded to this review, October 23, 2013
Dear Maureen W ,
Thank you for taking the time to provide us with your feedback. Our hotel is indeed well positioned within strolling distance of all major entertainment venues and sporting facilities and we are glad to read that you were happy with your choice of accommodation.
We do apologise about the room not being ready upon your arrival; as hard as we always try some circumstances can cause some rooms to be delayed, but still no excuses on our part.
Thank you very much for your comments and feedback.
Kindest Regards,
Jill Murr
Quality & Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, Australia
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 7, 2013

I recently had the pleasure of staying at The Ibis Sydney Olympic Park over the long weekend for a concert. It was an extremely busy time but from the moment we entered the property the service was outstanding. The location is extremely convenient, surrounded by restaurants, bars and food outlets, a short walk from ANZ stadium and all phones arena. It was also a small cab ride (both under $20) to the Direct Factory Outlets and Strathfield train station. The foyer was grand and inviting and left an excellent first impression. The room was basic but clean and light, for the price it was extremely reasonable. The bed was extremely comfortable and there was plenty of space in both the room and bathroom. There was an iphone/ipod connection which was great. One minor issue arose with our toilet however this was dealt with promptly and appropriately. The staff were extremely apologetic and we were compensated. The buffet breakfast was brilliant! The best I have had in hotel, the food was fresh and offered great variety, including eggs and coffee to order. The concierge were the stars of the show and could not do enough to assist, the concierge manager and Josh, especially, are assets to the property and should be congratulated! Overall great value for money and a very enjoyable staff! I will be recommending your hotel and look forward to staying with you soon!

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Accor_Hotels_SOP, Guest Relations Manager at Ibis Sydney Olympic Park, responded to this review, October 7, 2013
Dear Gemm23,
Thank you for your encouraging words following your recent stay with us. We’re so glad that you enjoyed yourself and wanted to thank you for the great description you gave about our rooms, location, transport and spots to visit in our nearby. We are thrilled you enjoyed the variety of food served at our buffet breakfast and appreciate your kind words reflecting the concierge team, Josh does an exceptional job. Your comments will be shared with our team, I am sure that this feedback will serve as an encouragement to all of our staff.
Thank you again for your positive feedback and we look forward to welcoming you back in the not too distant future.
Kindest Regards,
Jill Murr
Quality & Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 6, 2013

I booked our room many months ago, and requested two single beds. Walked into our room and there was only one double bed. I didn't bother trying to get it changed as I was tired and just wanted to settle into our room. Room was clean, although the walls were quite grubby, and obviously somebody had had a party in the bathroom previously as there were a few holes that had been filled. Quite noisy - could hear people in the hallway. The bed was very comfortable. The location is excellent if you are going to an event at Sydney Olympic Park - can't fault it in that regard. However, you are obviously paying the price for this privilege as the room prices are over inflated. The vending machine on our floor was broken and the lifts were very very slooooow. We had to wait for about 15-20 mins to check out the next morning - not good if you have a train to catch. Not sure if I would stay here again, I will probably try one of the other hotels next time to see if they represent better value for money.

  • Stayed October 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Forster, Australia
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed October 5, 2013

Excellent and surprising for an Ibis, would stay again great shower, good bed, could even get feather pillows downside bar had to line up for sometime not enough staff went to show at park so good and central for this reason room is spacious even recycle garbage in room bonus

Room Tip: Ask for a room up high as railway station close
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Accor_Hotels_SOP, Guest Relations Manager at Ibis Sydney Olympic Park, responded to this review, October 7, 2013
Dear Julesmm,
Thank you for your positive review regrading your recent stay at Ibis Sydney Olympic Park. We are pleased that you found our rooms and location favourable and had an overall enjoyable experience. I hope we can look forward to welcoming you back in the future.
Kindest Regards,
Jill Murr
Quality & Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Ibis Sydney Olympic Park

Address: Olympic Boulevard, Sydney Olympic Park, Auburn, New South Wales 2127, Australia
Location: Australia > New South Wales > Greater Sydney > Auburn > Sydney Olympic Park
Amenities:
Fitness Center with Gym / Workout Room Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in Sydney Olympic Park
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ibis Sydney Olympic Park 3*
Official Description (provided by the hotel):
Ibis Sydney Olympic Park is in the heart of the Olympic precinct of the Sydney 2000 Olympic Games, only 20 minutes drive from the city centre and close to rail, bus and ferry services. The hotel features 144 rooms, two restaurants, a brewery bar andconference facilities shared with the adjacent Novotel Olympic Park. ... more   less 
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Also Known As:
Ibis Hotel Homebush

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