I was booked in here for two nights as I had to work nearby. Being an Ibis I thought "how bad could it be?". The accommodation was perfect for my purposes though the walls are a bit thin and there is a definite aroma of tobacco on the first floor.
The first night I dined in the restaurant where the service was good and overall the food (Blue Cod in saffron broth) was nicely presented and quite tasty. The following night after a hard day I decided the cod was good enough that I would order it again via room service. It was a completely different presentation to the previous night, missing key ingredients, the broth tasted like salty water and the fish was so dry and rubbery I couldn't eat it. I ended up complaining and asking for a serve of fries and was told I wouldn't be charged for the fish. On my last day I had breakfast room service and unfortunately it was a similar experience to dinner... rubbery scrambled eggs that tasted like they'd been scooped out of the bainmarie and even the toast tasted old (so another inedible dish). For a hotel of this calibre and given it shares some facilities with the Novotel, the dining experience was very disappointing. The staff however should be commended as they did try to remedy things as quickly as possible (I couldn't be bothered mentioning the breakfast). Note to both hotels - in this day and age you need to present quality food options to your patrons. Take a leaf out of the books of people like Jamie Oliver's (or Gordon Ramsay's Kitchen Nightmares) and get creative, using simple and fresh ingredients. Putting cod on a room service menu with a 45 minute wait is just asking for trouble; fish needs to be eaten within minutes of it coming of the heat.
I guess the fact that there aren't many options around Olympic Park means punters don't have a lot of dining choices but that is no reason to let standards slide.
- Also Known As:
- Ibis Hotel Homebush
- Official Description (provided by the hotel):
- Ibis Sydney Olympic Park is in the heart of the Olympic precinct of the Sydney 2000 Olympic Games, only 20 minutes drive from the city centre and close to rail, bus and ferry services. The hotel features 144 rooms, two restaurants, a brewery bar andconference facilities shared with the adjacent Novotel Olympic Park. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Hotels.com, Agoda and ACCOR so you can book your Ibis Sydney Olympic Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.