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“Excellent” 5 of 5 stars
Review of Pullman at Sydney Olympic Park

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Pullman at Sydney Olympic Park
5.0 of 5 Hotel   |   Olympic Boulevard, Sydney Olympic Park, Auburn, New South Wales 2127, Australia   |  
Hotel website
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Hotel amenities
Certificate of Excellence 2014
South Perth, Australia
Senior Contributor
39 reviews 39 reviews
34 hotel reviews
Reviews in 30 cities Reviews in 30 cities
23 helpful votes 23 helpful votes
“Excellent”
5 of 5 stars Reviewed November 30, 2012

This is my second time staying at the Pullman in Olympic Park, and once again they didn't disappoint.

Rooms are well appointed, staff service second to none and the location perfect for any function or show at Olympic Park.

I've been to other Pullman hotels, and this one really is one of the best. Service and staff are 10/10.

  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Accor_Hotels_SOP, General Manager at Pullman at Sydney Olympic Park, responded to this review, December 14, 2012
Dear Pullman Guest.

Thank you so much for taking the time to write this review and share your experience following your second stay us.

I am delighed to read that you enjoyed your second stay with us and were again impressed with our outstanding service, hotel and room offerings and most especialy with our lovely staff. I am proud to say that we not only deliver exceptional but consistent service and your positive comments will certainly serve as an encouragement to all our staff.

Thank you for rating our service and staff as 10/10 and we do hope that we will have the priviledge of welcoming you back again in the not too distant future.

Yours sincerely,
Wayne Taranto
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,075 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
Date | Rating
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  • English first
  • German first
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English first
Penrith
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed November 28, 2012

We were extremely happy with the hotel, clean with very comfortable bed and ample seating in the room. Dinner in the restaurant would have to be the nicest restaurant meal I can remember having for a very long time.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Accor_Hotels_SOP, General Manager at Pullman at Sydney Olympic Park, responded to this review, December 14, 2012
Dear Pullman Guest,

Thank you so much for your positive comments regarding your stay with us.

I am delighted to read that you were happy with the service offered and impressed with the hotel, room's cleanliness and our most comfortable beds. It's a pleasure to hear that you loved the dinner at the Bacar restaurant as we are renowed for an outstanding and exceptional dining experience.

Once again, thank you for passing your feedback. We do hope to see you again on your next stay with us.

Yours sincerely,
Wayne Taranto
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 25, 2012

The room was great, but more importantly the service was over and above anything we've come to expect in Australia. Upon checkout the Assistant Manager even helped us take our luggage down to our car in the underground car park. We normally stay in the CBD but we would consider staying here again, although it is some way from the city centre. Stylish and new hotel.

Room Tip: Our high corner room had a great open view over the Olympic Park area.
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Accor_Hotels_SOP, General Manager at Pullman at Sydney Olympic Park, responded to this review, December 14, 2012
Dear Pullman Guest,

We greatly appreciate your review following your stay at Pullman Sydney Olympic Park.

It gives me a pleasure to read that you were impressed with our hotel offerings especially our exceptional service. Our staff always strive to deliver exceptional service and I am very delighed to read your positive comments regarding our outstanding staff.

Thank you so much for taking the time to pass on your feedback. We look forward to welcoming your back in the near future.

Yours sincerely,
Wayne Taranto
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wollongong
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 21, 2012

This is the jewel in the crown for the Accor Group in Sydney. The quality of the rooms, facilities and staff are first class. Also, the location for any event in the Homebush precinct is ideal. I would recommend it to any traveller who is not affraid to pay for quality

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Accor_Hotels_SOP, General Manager at Pullman at Sydney Olympic Park, responded to this review, November 25, 2012
Dear Pullman Guest,
Thank for sharing your recent experience at Pullman Sydney Olympic Park. It is truly a compliment to read your comments that we are the jewel in the crown for the Accor group in Sydney, thank you! The team strive to deliver exceptional service to our guests. Reading you review, I feel extremely proud that you mention the staff are “first class”. I will be sure to share your review with the staff; it will be very motivating for them to read such kind words.
Yours sincerely,
Wayne Taranto
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairns, Australia
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 21, 2012 via mobile

Great location in the heart of Sydbey's Olympic Park. Very professional service for guests who expect better than average. Loved the room, pillow choices was much appreciated, and the food was great. Had a great experience.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Accor_Hotels_SOP, General Manager at Pullman at Sydney Olympic Park, responded to this review, November 22, 2012
Dear Pullman Guest,
We very much appreciate your comments regarding your recent stay. It is always a pleasure to receive such positive feedback. Our staff are excellent ambassadors for our hotel and it pleases me to read your comments that the service was ‘Sharp’.
Thank you for your kind words, we are pleased you had a great experience at Pullman Sydney Olympic Park and hope to have the chance to welcome back in the future.
Yours sincerely,
Wayne Taranto
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Pullman at Sydney Olympic Park

Address: Olympic Boulevard, Sydney Olympic Park, Auburn, New South Wales 2127, Australia
Phone Number:
Location: Australia > New South Wales > Greater Sydney > Auburn > Sydney Olympic Park
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Sydney Olympic Park
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman at Sydney Olympic Park 5*
Number of rooms: 212
Official Description (provided by the hotel):
The Pullman at Sydney Olympic Park is a new and unique 5 star hotel, which offers 212 rooms, meeting rooms for up to 220 people and wireless internet in all areas. The Pullman is a short walk from major sports, concert and exhibition venues and within easy reach of the Parramatta, Rhodes and North Ryde business districts. 24 hour fitness centre and Executive Lounge make the hotel the ideal place for work, rest and play. ... more   less 
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Also Known As:
Pullman At Sydney Olympic Park Hotel Homebush
Pullman Hotel Homebush
Pullman Sydney Olympic Park

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