I had booked the room for 3 adults and had requested for 2 Queen beds through expedia by paying an additional amount. To my horrow, the room had only a single Queen bed. I went to the reception to change the room and the receptionist tried to convince me that as there is a couch in the room, it is the same as having two queen beds. I could not believe what I just heard! I was ready to pick up an argument but there was no point in arguing as he said that the hotel was sold out for the night.
I ended up calling Expedia and they could not help either. Even after paying the extra amount, I ended up sleeping on the floor as I found it to be more comfortable than the couch!
Just a few things about the hotel- The hotel is new and clean but the location is not perfect. It is around 35 miles far from San Diego. The rooms are small but neat. The breakfast had a good variety but it felt like I entered into a refugee camp as it was crowded and chaotic. It is difficult to find food in the area after midnight and even though the kitchen is said to be 24/7, it is hardly functional after midnight.
I am not coming back!
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