From the second we walked in the door, every single staff person was helpful and friendly. The rooms were clean and quiet. (The pullout bed did bump up against the big bed, but it wasn't really a problem. Just a bit smallish.) The pool area and fitness center were nice and well-maintained. The Internet access was spotty, but free. (There's a Starbucks a few steps from the front door where the wi-fi was quite reliable.) We would definitely stay there again if we were in the area!