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“This hotel does not deserve to be #5 out of 14 hotels in Visalia” 2 of 5 stars
Review of Marriott Visalia

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Marriott Visalia
3.5 of 5 Hotel   |   300 South Court, Visalia, CA 93291 (Formerly Presidian)   |  
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Ranked #5 of 14 Hotels in Visalia
Manila, Philippines
Top Contributor
63 reviews 63 reviews
38 hotel reviews
Reviews in 37 cities Reviews in 37 cities
53 helpful votes 53 helpful votes
“This hotel does not deserve to be #5 out of 14 hotels in Visalia”
2 of 5 stars Reviewed August 1, 2014

Decor is tired, staff is very complacent (they are next door to the convention center, so occupancy rate is high without the hotel really having to perform I guess).
Everything looked really tired and badly in need of a clean up and revamp.

The queen beds are not really queen beds, more like double beds, which is annoying if you are sharing your bed. We checked with the receptionist to make sure that they had given us the correct room (as we had requested 2 queen beds) and they told us that all the beds were that size.

The pool area was not clean at all (lots of used towels around).

The breakfast is very limited.

We just stayed here for one night on our way to Sequoia National Park and for that the location is fine. Downtown is only a short walk from the hotel.

  • Stayed July 2014, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
carrie g, General Manager at Marriott Visalia, responded to this review, August 3, 2014
I apologize for the experience you had during your recent stay. I will immediately follow up on your concerns. Our team is committed to giving excellent guest service and I am sorry if we failed to meet your expectations. I apologize our hotel only has 2 full size beds in our double bed rooms, please let me know where this might have shown different so I can be sure to get that fixed for future guest reservations.
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194 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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English first
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 26, 2014

We're on a roundtrip (2 adults and 2 teens, 15&11 yo) - and it's the best hotel so far. Nice (big) rooms, nice surrounding, good service. We asked for some "extras" (coffee, blanket etc) - no problem at all (as it should be - but we've had other experiences).

We would come back gladly. The only thing missing: a frige on the room.

THANX a lot for everything!

Stayed July 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
carrie g, General Manager at Marriott Visalia, responded to this review, July 28, 2014
Thank you so much for sharing your experience and photo. We are thrilled you and the kids enjoyed your time here at the hotel. Glad to hear you maybe retuning, when you do, we just wanted to let you know we do offer a small fridge upon request (based on availability of our supply), let us know on your next visit.
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Lancaster, California
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 18, 2014

I usually find Marriott's to comfortable, clean and convenient locations. This particular Marriott is located next to the convention center. My only complaint is, the room was just too hot, even with the window open, didn't help. I find this to be an issue with most Marriotts' I've stayed in, and for that reason I have not been back. I would recommend if that is not a deal breaker for you.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
carrie g, General Manager at Marriott Visalia, responded to this review, July 23, 2014
Thank you for sending your feedback. I certainly apologize for any inconvenience. While the central valley is very warm this time of year, we aim for your stay to be comfortable. I apologize if you felt the room to be warm, please let us know when you return we would love for you to give us another chance to ensure your comfort.
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Los Angeles suburbs
Senior Contributor
29 reviews 29 reviews
29 hotel reviews
Reviews in 26 cities Reviews in 26 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed July 14, 2014

Our Sequoia trip was a last minute getaway in the days leading up to 4th of July holiday. Due to the holiday, the park was fully booked which led us to a couple nights at the Visalia Marriott. It’s a modest hotel with a great location. Situated near the freeway and in center of Visalia, we were able to walk to numerous restaurants after a full day at Sequoia National Park. Our room was spacious, clean, and with comfortable furnishings. The staff was extremely friendly and helpful including Gloria. Chatting with us every morning at the Zhuo restaurant, she gave us invaluable Sequoia tips and extremely patient with our restless kids.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
carrie g, General Manager at Marriott Visalia, responded to this review, July 16, 2014
BurbstoAbroad,

We are so excited that the Sequoia Nat'l Park brought you to our destination. Glad to hear that your trip was enhanced by a great visit to Visalia and our hotel. It was so kind of you to mention Gloria, I will be sure she sees your wonderful comments. Thanks for choosing our Visalia Marriott, hope you will find your way back again soon.

Regards,
Carrie
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Highlands Ranch, Colorado
Top Contributor
180 reviews 180 reviews
30 hotel reviews
Reviews in 69 cities Reviews in 69 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed July 11, 2014

We stayed overnight here on our way up to Lake Tahoe. The location of this hotel seems to be in a very advantageous place for visiting and/or doing business in Visalia. For us it worked out well, as we were able to get back on the road quickly and head up through the Sequoia National Forest. The room was very clean, comfortable, and quiet, although it would have been nice to have a double sink in the bathroom. We also had dinner that night in the Lobby Restaurant, and we were very satisfied with that as well.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
carrie g, General Manager at Marriott Visalia, responded to this review, July 14, 2014
TheTedBaker,

Thank you so much for staying with us, we are so glad you made us your stop along the way. I appreciate you sharing your feedback, we hope you will make it back again soon. Enjoy your trip.

Regards,
Carrie
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Beaumont, California
Top Contributor
182 reviews 182 reviews
49 hotel reviews
Reviews in 86 cities Reviews in 86 cities
135 helpful votes 135 helpful votes
5 of 5 stars Reviewed July 1, 2014

We arrived late at night after a long drive. The City oif Visalia should be called the City of One-Way Streets. We could see the red neon Marriott sign but couldn't get there! We fianlly arrived and the staff was so welcoming and helpful that our frustrations started melting away. Then we found out dinner was served in the bar! Food and Drink! And, a dellightful server whose name we did not get, but she made us a cvery happy couple.

  • Stayed June 2014, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
carrie g, General Manager at Marriott Visalia, responded to this review, July 3, 2014
Jeannemacl,

Thank you, so much for your genuine comments about our team, we strive everyday to host each of our guests as if they were family. I am glad that your experience in Visalia was elevated by our hotel. We hope you will come back and visit soon.

Regards,
Carrie
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Napa, California
Senior Contributor
43 reviews 43 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 24, 2014

Pet friendly hotel, very clean. Beds are VERY comfy, for a good nights rest. The staff were absolutely some of the most friendly and helpful I have had the pleasure to meet. Breakfast was good, the omelet chef makes a great omelet! We didn't use the pool or spa, but they looked nice. Hotel is right next to the Convention Center.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
carrie g, General Manager at Marriott Visalia, responded to this review, June 26, 2014
Napa Diamond,

We love our furry guests! Being pet friendly is special, as we know they are part of the family too. Thanks, for acknowledging our team, I can't wait to share with them your feedback.
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Additional Information about Marriott Visalia

Address: 300 South Court, Visalia, CA 93291 (Formerly Presidian)
Location: United States > California > Visalia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 14 Hotels in Visalia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Visalia 3.5*
Number of rooms: 201
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Also Known As:
Marriott Visalia Hotel Visalia
Visalia Marriott

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