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“Best place in Visalia” 4 of 5 stars
Review of Marriott Visalia

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Marriott Visalia
3.5 of 5 Hotel   |   300 South Court, Visalia, CA 93291 (Formerly Presidian)   |  
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Ranked #5 of 14 hotels in Visalia
Houston
Top Contributor
203 reviews 203 reviews
88 hotel reviews
Reviews in 88 cities Reviews in 88 cities
101 helpful votes 101 helpful votes
“Best place in Visalia”
4 of 5 stars Reviewed May 13, 2013

This hotel is more than your average Marriott. The personnel are very helpful and go an extra mile to help out. The Concierge floor is the best option and the Concierge lounge personnel are very friendly and helpful. Margo in room service provides better service than any other Marriott. Best place to stay in Visalia.

Room Tip: Concierge floor is a must.
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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183 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
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Visalia, California
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 7, 2013

This is the best hotel in Visalia. I live in Visalia, so I should know.

My wife and I needed a night out of the house and this is the place we picked. It gets pretty busy when a conference is in town, so keep an eye out for that if you are looking for peace and quiet.

The hotel is clean. The staff is friendly and helpful. If we ever have business associates coming into town, this is the place I send them. Can't go wrong.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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San Diego
Top Contributor
89 reviews 89 reviews
27 hotel reviews
Reviews in 61 cities Reviews in 61 cities
214 helpful votes 214 helpful votes
4 of 5 stars Reviewed May 7, 2013

We really like how close this Marriott is to the storefronts and main street in Visalia. There are some good restaurants not far away. The staff here is very nice and the lobby is really pretty. They have a concierge during the week but on the wkkds a Marriott gold member pays for breakfast if I remember right. We will see soon if that is true of a platinum member. They are pet friendly. The rooms are not big and the view is nothing much, but we still like staying here. They have a pool, fitness room and a business center-but have free internet. It is also a good place for families to stay on their way to/from Sequoia. The breakfast buffet is good, but a bit pricey.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cypress, California
Top Contributor
78 reviews 78 reviews
12 hotel reviews
Reviews in 38 cities Reviews in 38 cities
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed April 25, 2013

The attraction for this Marriott is the adjacent location to the Convention Center next door. If you need to be here you cannot stay closer.

Please note that parking lot security is an issue here with the hotel providing no visible protection and the surrounding city parking structures easy pickings for the locals drifting through downtown (two persons attending our convention had their vehicles broken into that I am aware of). In addition, the hotel lot has a heavy tree landscaping making for a shade canopy that blocks your view of the lot (and your vehicle) from your room above. Be sure to remove any valuables from your vehicle or risk a break-in. On top of all these, the lot is quite small if your convention is heavily attended so expect to arrive early or prepare to park off property and hike in.

The staff is friendly, the hotel is clean, the mattresses are almost adequate, room air conditioner didn't get the room cool enough, the hotel bar is stupidly overpriced and the food average but expensive. The two old elevators are slow and the in-room television programming is a joke. In total, just average as tourist hotels go and inadequate for corporate business needs. As is typical Marriott they up charge for any additional services like high speed Internet.

You'd be better served looking elsewhere for the money.

  • Stayed April 2013, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Murfreesboro, Tennessee
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 22, 2013

I stayed at this hotel for business and found it to be pretty nice. The staff was friendly, the lobby was nice, the room was nice. I felt it was spacious. We were on the club floor so the microwave and fridge were nice. Room set up to conduct business easily - easy to access internet, phone, etc.... Only complaint about the room really is that the mattresses were not that impressive - kind of "tacoed" you in the middle.

I used the laundry facilities. They have nice front load washing machines/dryers, but the washing machines need to be cleaned - smelled of and had mildew around the edges (this is from people closing the doors and not allowing them to dry out). Would be good for the staff to check on this periodically and ensure they are cleaner. It did not stop me from using them though.

The club lounge is pretty nice. The nightly snacks were not bad. The breakfasts were very good. It was nice to have access to small bottles of water and Starbucks coffee/cocoa.

Overall nice stay. Would stay again.

Room Tip: I was on the club floor but it was due to the rest of the hotel being booked. It was a nice extra t...
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 8, 2013

My husband has been working in the nearby area on and off for the past year and will only stay at the Merriott in Visalia. Everyone you encounter from the door man to the maids to the room service waitress (Marge I think) is wonderful. I went to visit with our three children and we were spoke to like family to all the staff. The pool and workout rooms are clean, the laundry is free, and the water in the lobby is always fresh with lemons or limes or grapefruit.
The food in the restaurant was wonderful and the staff was kind and made us feel very welcome (my daughter sneezed once and the lovely staff brought us a box of tissues). Room service is equally great. The bread pudding is addictive so unless you want to order it every night save it for your last night.
Our room was always kept clean and they noticed that my children had arrived and with out us asking put more cups and towels in the rooms (it's the attention to detail) and when we weren't quite ready to have the room made up one morning she asked when we would like her to come back.
We had one slightly unpleasant experience with the parking but once we voiced our concerns it was taken care of immediately.
The Hotel is close to wonderful shops and restaurants in downtown Visalia and drive an hour and you can be standing next to the largest tree in the world or playing in a river. Oh and make sure you get a bag of Cara Cara oranges to take home with you!

Room Tip: Get a room on the 7th floor facing the convention center for the best views.
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Clara, CA
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed April 8, 2013

The check in staff was great, very helpful! Facility is clean.

The room is average size and some of the edges of the walls are coming apart.
Mattresses are not comfortable at all. They tried to pad it with extra mattress padding, but the problem is the cheap mattress, not really up to the Marriott standard I've encountered elsewhere.

Our first night of sleep was so so, given we checked in almost at midnight and were so dead tired we did not care about much. However, the 2nd night was awful due to the what seemed to be "jackhammer" noises coming from within the walls next to my bed. Each time someone uses the plumbing, the noise would start up. This happened at 3 am, then at 6 am, again at 9 am, and at 10am. I called to front desk to complain and was compensated with a free in room service breakfast and free internet for the 2 nights we stayed.

The check out process was very long due to the fact the front desk clerk, Sarah, did not know how to reverse the charges and then the sales manager, Christina, did not know either. I had to wait until Andrea (who was the only one who knew how to reverse the charges properly) to finish with her guest, which was a big group, before helping me. I waited almost 20 minutes...frustrating!!!!

Will I stay here again??? Probably not. I don't need jackhammer noises and a long wait to check out, that's for sure!

Room Tip: Make sure you ask if the room has no plumbing problem in the walls, especially room 716!
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Marriott Visalia

Address: 300 South Court, Visalia, CA 93291 (Formerly Presidian)
Phone Number:
Location: United States > California > Visalia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 14 hotels in Visalia
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Visalia 3.5*
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Also Known As:
Marriott Visalia Hotel Visalia
Visalia Marriott

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