I have stayed at the marriott on a few different occassions over this past year due to a move, and then again while I was having remodeling done. Front desk is always very courteous/helpful/chipper.. I generally have a wonderful time in the bar chatting with kelly and madison... Upon arriving in the bar for drinks I was greeted by a young man whom I had not met before. After taking my drink order, my server disappeared for while my martini had been sitting on the counter. Where my server went? That's a good question! after about 5 minutes my server reappeared. I inquired about the soup and special of the day and the young man was unaware of what it was and proceeded to rush off to check. There were only 2 or 3 other tables in the entire area, whereas the bartender had a full bar and was quite busy.. Server reappeared with only minimal descriptions of the "ahi tuna bowl"-- was more frustrating than it was a help. Finally got my order in for a "big and juicy" burger. The burger took 25 minutes. I could have had 2 more martinis had the young man actually checked on me. While he disappeared, the bartender got busier and busier. I felt like leaving and almost did. The young man who shall remain nameless(for his sake) seemed more interested in flirting with the front desk staff than he did in doing his job. I asked this young man where Madison or Kelly were (making very obvious that i was displeased with his service), and he gave me a curt and extremely unprofessional answer that I won't repeat. No management was ever present to corral the problem... This was nothing I had ever experienced at the bar/restraurant in Visalia This really put a bad taste in my mouth......Wont be dining here unless I can request my Madison or Kelly.....
front desk. Clean comfortable room. Quiet uninterrupted sleep.
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- Also Known As:
- Marriott Visalia Hotel Visalia
- Visalia Marriott