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“Horrible customer service” 2 of 5 stars
Review of Econo Lodge Sequoia Area

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Econo Lodge Sequoia Area
2.0 of 5 Motel   |   1400 S. Mooney Blvd., Visalia, CA 93277   |  
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Ranked #9 of 14 Hotels in Visalia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Horrible customer service”
2 of 5 stars Reviewed October 18, 2015 via mobile

I had booked 6 nights because I'm in the middle of a move from Cincinnati to Visalia. I stayed one night, but wanted to cancel the subsequent nights, one of which was cancelled less than 24 hours in advance. I went to the office to plead my case, but the woman refused to listen. She even went so far as to refuse to give me the name of her manager and refuse to give me a customer service number. So, I looked up the customer service number. Once she saw I was calling to complain, she issued me a refund. Hotel is completely fenced in, which adds security, and it's a decent budget hotel. Just expect awful customer service.

Stayed October 2015, traveled solo
Helpful?
Thank Joey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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68 reviews from our community

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Australia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed October 13, 2015

We stayed two nights here and it suited our needs. Fridge and microwave in room, free wifi and tv. Helpful lady at check in. Was good standard compared to others at same price. Plenty of parking and heaps of shops and restauramts close by. Downtown had lots of cool cafes too. Walmart in driving distance.
Roselas italian was good for food.
Starbucks over the road.

Room Tip: Second floor
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  • Stayed October 2015, traveled as a couple
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Sarroh12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Irvine, California
Level Contributor
108 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed August 2, 2015

We arrived very late around midnight on a trip to Sequoia National Park. The room was not great but was better than expected. Room was clean and not very smelly.

After checking in (after midnight), we could not find anyone at the front, so we could not get wi-fi passcode. No big deal, because we were about to leave early the next morning.

Breakfast was minimal with about 3-4 tables, but was not the worst that I had ever experienced.

The lodge is about 30 - 60 minutes to the Park. There were many stores nearby including big ones such as Costco. I find this one a reasonable choice for those who stay short.

  • Stayed July 2015, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Service
Helpful?
Thank jeppa3579
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ravenna, Nebraska
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 5, 2015 via mobile

We stayed July 5th, looked for places closer to the National Park but the rates were all really high. (Maybe I'm cheap) We decided to drive back to Visalia and stay. The hotel is easy to get to. Very clean and quiet. It's an older motel but well maintained. Staff was very friendly.

Stayed July 2015, traveled as a couple
Helpful?
2 Thank Ryan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Placentia, California
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 29, 2015

Sadly the pool wasn't opened and that was one of the main reasons for booking this hotel. The other reasons where - price (excellent) breakfast (carbs, carbs, and more carbs) wifi (spotty). But it was clean and comfortable.
Having never been to Visalia before the hotel is located on the main drag of chain stores and restaurants, and close to a movie theater (useful alternative since there was no evening swim!). If you just want somewhere to rest your weary head before heading off to the mountains then this is a great choice for you and your family.

  • Stayed June 2015, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank 2nmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anaheim, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 2, 2015

Not fancy, but clean and comfortable. Excellent value for the price. Very quiet even though on a main street. Several restaurants nearby. Not far from downtown. Easily accessible from major highway through Visalia.


  • Stayed April 2015, traveled with family
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank djferm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grain Valley, Missouri
Level Contributor
236 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed November 29, 2014 via mobile

I just stayed here last night with family. The room was clean, there is free WiFi, microwave, and a fridge in the room. There are several restaurants close by as well. I'd stay here again. The rate was only 75 per night plus tax for a modern room even if the bathroom was small

Stayed November 2014, traveled with family
Helpful?
1 Thank osanida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Econo Lodge Sequoia Area

Address: 1400 S. Mooney Blvd., Visalia, CA 93277
Phone Number:
Location: United States > California > Visalia
Amenities:
Business Center with Internet Access Free Breakfast Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 14 Hotels in Visalia
Price Range (Based on Average Rates):
Hotel Class:2 star — Econo Lodge Sequoia Area 2*
Number of rooms: 48
Reservation Options:
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Also Known As:
Econolodge Sequoia Area
Econo Lodge Visalia
Visalia Econo Lodge

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