We stayed at this hotel for one night as part of a tour of California and the west. The room was good with a choice of soft or firmer pillows and tea/coffee making facilities. We ate in the restaurant for dinner and I had the brisket in barbecue and Jack Daniels sauce, it was the most enjoyable meal of the holiday for me. There was football on the TV in the bar so it was very noisy in there but we found ouselves a quiet spot in the lobby and enjoyed a drink with our fellow travellers the price of the drinks being great. Once again as in other hotels, those who chose the ready prepared buffet were served a lot more quickly than us, we had bagels and pan cakes in this instance

Thank you Carrie for making me feel welcomed on my last stay at an IHG hotel. She serviced myh arrival on October 14, 2012 by promptly processing my check-in and handing me a drink coupon for the bar and a snack sac for my activities next day. She smiled, smelled good, and was very professional. The hotel in general is awesome: comfortable rooms, gym, and easy access to rooms.

Thanks-Jose

This place was amazing! The front desk staff was very accommodating. The hotel layout seems a bit confusing, but overall easy to manage my way around. I love the lounge that has a karaoke spot and great bar tenders, i guess it must have been a very busy night since there were a line of people out the door! the fire place in the lobby with the grand piano was needless to say, classic and lovely. Housekeeping was very helpful as well, the bath and body works shampoos were a great touch. I would definitely stay here again and would recommend it to anyone.

We stayed at this hotel during our 16 day tour of California. Visalia is the oldest town between Los Angeles and San Francisco in the San Joaquin Valley. A large spacious hotel located on the outskirts of the town. It has a large reception area and bedrooms. Nice features are the have 'hard' and 'soft' pillows to choose. No safe, but have tea making facilities in the bedroom. Also has large tv. The carpet in the bedroom was marked and could do with a clean. Free wi-fi connections. Bathroom well furnished. Small outdoor swimming pool. Menu choice good and well presented. Waiter service slow, but if not in a hurry worth the wait!. Reasonably quiet area and a nice hotel to escape to, or to break a journey.