We travel quite extensively and always prefer to stay out of hotels if at all possible. B and B's have always been quite the treat, usually worth the increased rate...not this time. We booked directly with the B and B, paid $180 a night. It's in a great location, walking distance to downtown. We arrived and the Innkeeper previously mentioned is no longer there, instead, the Innkeepers are two quite burly looking men. They were nice enough. The owner is absentee, the property dangerously unkept. There was no wine on arrival, we were just shuffled to our room. We stayed in the "Rose Room" and noticed the bathroom rug was wet, we paid no attention as we had a meeting to attend that we needed to rush to. This weekend was one of an unusual storm, epic rainfall. We returned to our room only to find the bathroom ceiling literally caving in from a leaking roof. The floor was soaked. We got towels and buckets to catch the rain. Unfortunately, the leak was right in from of the sink so we had to do a daring side reach to brush our teeth or get rained on by stinky brown water. We asked to be moved to another room, and the innkeepers said, "Sorry, we're booked." I said that we should be moved to a hotel or something, and they didn't respond at all. He just shrugged. So we stayed in our room that night and the heat didn't work. It got down to 43 degrees outside with this crazy storm, it was cold. The guys made breakfast, but it was burned to the bottom of the plate. We read the reviews before staying, and didn't heed the warning. Do yourself a favor and please do.
- Also Known As:
- Ben Maddox House Hotel Visalia