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“Horrible...run down and vacant.” 1 of 5 stars
Review of Ben Maddox House

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Ben Maddox House
601 N. Encina St., Visalia, CA 93291   |  
Hotel amenities
Ranked #2 of 3 Visalia B&B and Inns
Dublin, California
1 review
4 helpful votes 4 helpful votes
“Horrible...run down and vacant.”
1 of 5 stars Reviewed July 5, 2011

Purchased a B&B package through living social. Were very excited to stay here based on lovely pictures and amenities listed. Once we arrived we were instructed that we would not be staying in the house, but in a cottage on the grounds. The Inn keeper/owner did not have a key for us...we waited for quite some time..hours. Thought we would swim in the pool while waiting. It was horribly dirty...bugs and leaves coating the top, the cement around was dirty and the lounge chairs were filthy with layers of dirty and mold. Were told it was impossible to keep clean. Once in our room, we noticed the linens smelled bad...like someone else had stayed there. We couldn't find Lucy to get them changed. We were given two towells..and the bathroom was not very clean. Couldn't lock our bedroom door, and kitchen in the cottage had no way to make coffee or drink anything. There was a fridge for us to put our own drinks in. Very hot, over 100 degrees and air was not working. A very uncomfortable night. Lucy (owner) was never around, the main house was always locked or completely dark. No access to beverages etc. Couldn't get in for breakfast because doors were locked...guests that stay in the house were fine, not the cottage guests. ...what is a B&B without morning coffee? We left that day. Lucy wouldn't refund for the day, stated we still owed her 20% gratuity and 10% sales tax. She has run these deals on living social, dealbase, groupon, virtual tourist etc. She is making a ton of money but not putting it in to the house. The pain is chipping, rotting steps, dirty bathrooms and even our bed linens were not fresh. I can't speak for the rooms in the main house but we did not have a good experience. Saved our money for this vacation and was extremely disappointed. Living social will not answer calls...calls drop to busy signal. Had to file a claim wth CC company.

  • Stayed June 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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52 people have reviewed this hotel

Traveler rating
    29
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    3
    5
    5
See reviews for
8
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • German first
  • Any
English first
California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 18, 2011

Hubby and I needed a change of scenery and Groupon had a two-night deal for the Ben Maddox B&B, only about 2 hours from our home. We've stayed in several B&B's in Texas, New York and California and have had good experiences. We reserved the Ben Maddox Room, the only one with a king-size bed and arrived in the late afternoon on a Thursday. Lucy greeted us with a bottle of wine and made us feel at home. Our room was being cleaned, so we chatted for a bit. Lucy has great family stories and is interested in yours, as well. Ben Maddox is close to great downtown restaurants, so we walked to dinner. Afterward we relaxed in our room and drank the wine, which was very good. I thought the bed looked lumpy, but, apparently it was a feather bed, and we slept very well. We each bathed in the lovely deep tub, but discovered the bathroom floor to be very dirty. It was hard to tell until I used a towel to dry up some dripped water. I'm not a perfectionist, but it needed cleaning! Also, there were no facial tissues or other toiletries. One last negative - the room wasn't very well lit or have an alarm clock. We did enjoy the two gliding rockers, though. Lucy's breakfast are fantastic and she was very helpful, making a dinner reservation for us, offering to buy a razor and loaning us walking sticks. So, I'm really torn on how to rate or whether to recommend our experience. Let's just say that most of my friends would be turned off by the lack of cleanliness.

  • Stayed March 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Modesto, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed March 27, 2011

Our family gathered at the Ben Maddox house for a two night stay for some "Family Time".. We came from both ends of California and were welcomed by Lucy and her staff upon our arrival with smiles and open arms. We immediately felt at home - the longer we stayed, the less we wanted to leave! Our breakfasts on Sat and Sun mornings were home cooking at its finest - all tastefully served with china and fresh linens. Lingering at the table seemed only right - we were all family! Lucy's kindness and hospitality was evident in everything we experienced! She graciously cooked dinner for all 13 of us Saturday night without batting an eye! We will return and highly recommend this "home" to everyone! Thank you Lucy!

  • Stayed March 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 7, 2011

I stayed here with friends on a road trip around California. For anyone travelling between San Fransisco and Las Vegas, you won't find a better half way stop-off. Visalia is a typical and authentic central Californian town. By day we explored the beautiful countryside and by night we found a karaoke bar to entertain us. Lucy the owner was like a mother to us and her home-cooking was delicious. She is a mine of information about the local history and has many an interesting story to tell. The house itself is quaint and welcoming and the pool was lovely, with one of the rooms opening out onto the poolside.

  • Stayed August 2010, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baile Átha Cliath
1 review
5 of 5 stars Reviewed January 6, 2011

I came here with a group of friends (we're in our twenties) en route to Vegas, but this B&B stole the show. It split up the road trip between San Fran and Vegas perfectly and the hospitality and charm of the place blew us away.
The town was like nowhere else we had been in the US. If you have only been to the big cities, plan a trip to Visalia, check out the bars and the friendly locals and you'll have experienced something you can only get in California.
The history of the Ben Maddox house itself is fascinating and added a lot to the experience. Great value. Would definitely recommend it to a friend or group of friends!

  • Stayed August 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dublin, Ireland
1 review
5 of 5 stars Reviewed January 6, 2011

I stayed here with friends during the summer, found the food amazing especially the breakfast waffles, lovely relaxing pool, house had a very interesting history and fittings and best of all the owner was one of the most open and friendly people I meet on a summer-long trip from coast to coast!

  • Stayed August 2010, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
East Bay, CA
Top Contributor
50 reviews 50 reviews
45 hotel reviews
Reviews in 34 cities Reviews in 34 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed January 6, 2011

We stayed in the Anna Mills cottage. We arrived hungry and Lucy directed us to many excellent restaurants within walking distance. After dinner the kids swam in the garden pool and we relaxed with wine, cheese and cherries provided by the inn. We met some really interesting people from all over the country. We slept in very comfortable beds and woke up to the most amazing breakfast- so artfully presented we didnt want to ruin it by eating it! The blueberry french toast was out of this world. The innkeeper (Lucy) is incredibly friendly and made the visit awesome.

  • Stayed July 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Ben Maddox House

Also Known As:
Ben Maddox House Hotel Visalia
Ben Maddox House Hotel
Address: 601 N. Encina St., Visalia, CA 93291
Location: United States > California > Visalia
Amenities:
Free Breakfast
Hotel Style:
Ranked #2 of 3 B&Bs / Inns in Visalia
Price Range (Based on Average Rates): $
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