I was arriving late to this hotel on holiday weekend and had called ahead to let them know I would not be in until almost midnight. I arrived closer to 1am to find no one at the front desk. I rang the bell, called the front desk and no one came out or answered the phone. I waited for almost 20 minutes and no one showed up. The brother of the person who was on duty showed up while I was waiting expecting to find him there as well. He was expecting to get hooked up with a room to have some fun with his lady friend. After the brother could not find the attendant on duty or get ahold of him on his cell, I called the Holiday Inn down the road and they were happy to take my business. Be weary if you are arriving late at night or need assistance during the night.