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“Good Experience” 4 of 5 stars
Review of Comfort Inn & Suites

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Comfort Inn & Suites
2.5 of 5 Hotel   |   9300 W. Airport Drive, Visalia, CA 93277   |  
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Choice Privileges Points
Ranked #2 of 14 Hotels in Visalia
Certificate of Excellence
Los Angeles, California
1 review
6 helpful votes 6 helpful votes
“Good Experience”
4 of 5 stars Reviewed August 23, 2014

This hotel has good service and friendly staff. It is easy to find after taking Plaza exit from CA 198. It is close to from a park with a duck pond, picnic area and tennis court. The rooms are clean and air condition works well. The pool is clean and fitness room is well equipped. Breakfast is good enough. Going from this hotel to Sequoia National Park is easy. We liked the experience so we decided to stay 2 more days at the same hotel during our vacation. Good idea to sign up for Choice Hotels membership.

Room Tip: Corner rooms are a larger.
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  • Stayed August 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick M, General Manager at Comfort Inn & Suites, responded to this review, August 28, 2014
We would like to thank you for taking the time in leaving us a review on tripadvisor.com. Our employees work hard to strive for perfection in all departments. The management staff feel confident that the next time you return your experience with us will be even better. Again, we thank you for your review and look forward in hearing from you soon.
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125 reviews from our community

Traveler rating
    53
    44
    20
    4
    4
See reviews for
31
44
7
12
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Palo Alto, California
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 19, 2014

Impeccable service! Hotel is 1980s style and needs updating/renovation. Front desk lady was awesome!!! Pool was excellent! Nice long pool length to swim laps!!! Liked having exercise room. Love idea of jacuzzi tub in room.

  • Stayed August 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick M, General Manager at Comfort Inn & Suites, responded to this review, August 25, 2014
The Comfort Inn & Suites would like to thank you for sharing your great review on Tripadvisor.com. Our number one priority is to provide the best quality of service that guest come to expect. We are still currently undergoing renovations and upgrades as the year flows through. We look forward in doing much more with our hotel and have our guest enjoy a more relaxing stay. Again, thank you for your wonderful review and we do hope to see you again soon.
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Cocoa, Florida
Senior Contributor
48 reviews 48 reviews
18 hotel reviews
Reviews in 30 cities Reviews in 30 cities
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed August 15, 2014

We generally love Comfort Suites, but we were disappointed by this one...it seemed kind of nice, but was kind of dirty and old. We got the handicap room-- I don't recommend that one! The shower (no tub) was gross. The tile is old and moldy, and we consistently weren't given enough towels. The bed sheets were holey and thin and our son had an awful lumpy roll away that literally sagged so much in the middle that I thought it was broken (DON'T get the rollaway bed!). The neighbors were extremely noisy and kept going in and out of their room with a loud BANG! We were so tired and grumpy the next morning. Breakfast was typical hotel food; it gets you started. We stayed here to visit Sequoia National Park. It was a good location!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick M, General Manager at Comfort Inn & Suites, responded to this review, August 29, 2014
We are truly sorry for the inconvenience from your recent stay. I am amazed on how we can miss these simple items. But we are happy that you have pointed these minor errors out and our goal is to try to give our guest the best experience possible when choosing our hotel. I can reassure you that we will immediately bring this to the department managers attention to get this resolved. Our hotel is still currently over going upgrades so we hope that you will return to our hotel to get the best experience possible. Again, thank you for your review and we will anticipate better changes from your comment on Tripadvisor.com.
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Placentia, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 31, 2014

We stayed here on our way to Sequoia National Park. We've never stayed at a Comfort Inn before, but if they are all like the Comfort Inn & Suites in Visalia it will be our motel of choice. We were very impressed! Not only was the decor modern and very nice, but the full breakfast was fantastic! The fresh eggs, sausages and fried potatoes tasted home cooked and the kitchen attendant made sure no food ran out. The staff was very friendly and very accommodating. A shout-out to the kitchen attendant (we didn't get her name) who went out of her way to make everyone feel welcome, keep the dining room clean and well-stocked with food, and even accommodated special requests. Even though the price is more than the cheap motel chains, the full breakfast and extra amenities make it well worth it.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick M, General Manager at Comfort Inn & Suites, responded to this review, August 1, 2014
We would like to thank you for taking the time and sharing your review with us on Tripadvisor.com. All of our staff feel 100% confident in creating a better environment for our guest. I am extremely happy for our wonderful breakfast host. She does such a great job and will continue to motivate her to ensure all guest get that same equal treatment when they choose to stay with our hotel. Again, we thank you for your review and hope to see you again soon.
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Nipomo, California, United States
1 review
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 30, 2014

At first, I found out that I selected the wrong date for the check-in , & I thought I would have to pay double ! But , the mananger was kind enough to not charge us. Also , my kids said they loved it & they had a great time in the pool . (:

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick M, General Manager at Comfort Inn & Suites, responded to this review, August 1, 2014
It has been our pleasure to serve you and your family on your recent visit. We are more than happy to make any arrangements necessary to secure our guest visit here. Our hotel will continue to strive forward in making our guest happy. Again, thank you for your wonderful review and we look forward toward your visit next time.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 27, 2014

We stayed at the Comfort Inn and Suites last week during a family trip to Sequoia National Park. We were very pleased our stay. The hotel was clean and well-maintained and the kids had a great time in the pool. We were especially pleased with the morning breakfast--there were egg and sausage options, which was great for my husband who can't have gluten. A/C and Wi-Fi were great, and the clerk gave us a great restaurant recommendation as well. If we return to this area, we will stay here with no hesitation!

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick M, General Manager at Comfort Inn & Suites, responded to this review, July 28, 2014
We would like to thank you for taking the time to leave us a review on Tripadvisor.com. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Once again, we would like to thank you for the time you have shared with us and do hope you return again in the future.
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1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 14, 2014

When I come home to visit my parents my family and I usually stay at this hotel. They know us by now. I want to thank all the staff for their kindness and friendly manner especially Kim. I was upgraded this past weekend for free and the air conditioner was turned on for me before I arrived so that my room would be cool. Those small gestures really count!!! The hotel is comfortable, in a good location and breakfast is good. Thanks again.

Rosa L

Room Tip: less noise on the third floor
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  • Stayed July 2014, traveled solo
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Patrick M, General Manager at Comfort Inn & Suites, responded to this review, July 17, 2014
Our hotel would like to thank you for taking the time in leaving us your review. I am so proud of our staff for making your experience a more memorable one. We are pleased with Kim's performance here and we will make sure she is informed about this review regarding her. Again, thank you for the review we look forward in seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites

Address: 9300 W. Airport Drive, Visalia, CA 93277
Phone Number:
Location: United States > California > Visalia
Amenities:
Business Center with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 14 Hotels in Visalia
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
Located in the beautiful city of Visalia, CA just 39 miles West of the fabulous Sequoia National Park at Hwy 198 and only seconds from Hwy 99. All of our completely renovated rooms include microwaves, refrigerators, irons, ironing boards, hair dryers and coffee makers. We serve Complimentary Full Hot Breakfast daily and offer Free WiFi for all our guests. Our Fitness center includes a weight system and other state of the art equipment as well as a Sauna for your convenience. We welcome pets. Plaza Park Sports Complex is just across the street and it includes a fun dog park as well. We’re sure you’ll enjoy your stay with us. ... more   less 
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Also Known As:
Comfort Inn And Suites
Comfort Hotel Visalia
Comfort Inn Visalia
Visalia Comfort Inn

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