Coming from Yosemite with a great hotel experience we stayed 1 night in this hotel after visiting Kings Canyon National Park and Sequoia National Park. At the reception it was already clear that we woudn't have the best hotel on our tour through the West of the US. Staff was very indifferent and rather unfriendly. Room was okay although the airco was quite loud, so we didn't hear noises coming from the airport which is directly opposite of the hotel. Airco wasn't activated so we started with a nice temperature ;-( Next day in the morning we had a bad experience having breakfast (which is included in the room rate): the breakfast room was far to small. People were looking for tables and chairs everywhere if they were lucky to get something to eat. There was only 1 person filling up food; meanwhile 2-3 persons were at the reception doing nothing. As the reception is opposite of the breakfast room they had a clear view on what was happening, but it seemed not bothering them. Part of the guests took their food to their rooms in order to be seated while eating. About Visalia: except of lot of Mexican restaurants there was not really something to see. This is one of the two hotels on our tour in the US we rated as poor: both hotels are belonging to Choice Hotels. So we know what to do in future.