The employees here are all warm & friendly... they made us feel right at home. The ladies who served us breakfast even gave us a hug... The gentleman who took up all our luggage... and was the same person to carry it all out was wonderful. We had medical equipment (breathing machine BPAP & and air concentrator... He was so careful with it. The cookies in the late afternoon/early evening that were set out in the lobby area were fantastic with a cup of coffee... oh yes, the coffee was wonderful too.