Great value for a clean room. The front desk girl kyrstal wad very helpful would definitely go come back. It's location is great if your goin to magic mountain. they also have free breakfast from six to ten.

Sleep: no fitted sheets so they bunch up the moment you get into bed
Noise: constant roar of the freeway except in the bathroom so if you can sleep on the toilet or in the tub, go for it.
Breakfast: as basic as it gets. Worse: no attendant so people balance waffles on cardboard bowls because the plates ran out after the first twenty people. Disorganized: tea bags & hot chocolate sachets next to cereals at far end of counter instead of by the hot water dispensing machine. Milk for cereals: 2% dispenser is out of order and the 1% is so watered down it's blue.
This is one of the worst Best Western hotels we have ever been in.

My husband and I travel extensively on business, so being able to find a quiet room and get a good night's sleep is critical - absolutely paramount. We stayed here with our quiet 14 yr. old Scottish terrier, after having a nightmare experience out of state two weeks earlier. (Though exhausted from lack of sleep and a 11 hour drive, we checked out a day early because the previous two nights, loud neighbors next door and overhead kept us awake and hotel staff placed the burden on us to keep "letting them know" if it didn't get better!)

At Valenia Inn, when asking for a quiet room over the phone, the general manager Marlo assured us he would take care of it. Checking in we reiterated this at the front desk and were again assured.

These were not empty promises. We were given a quiet room and were able to sleep our entire stay without the intrusion of loud neighbors. The following weekend, we stayed a second time and again asked for a quiet room. We were again assured he would see to it. For a second time, we were blessedly able to sleep without any intrusion of loud neighbors. To us, this is everything.

The front desk, the staff were all courteous, professional and friendly. They kept their word and equally important, we weren't made to feel like we were being difficult by asking for a quiet room so we could get the rest so badly needed from our extensive travel.

This general manager and his staff deserve a vote of thanks for the excellent customer service and support. Other hotels should take note that when travelers ask for a quiet room, we really do need a quiet room!!!

Best Western Valencia Inn honors it's commitment to weary travelers like us and we are very grateful!