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“THE STAFF IS SUPERIOR!!!!” 5 of 5 stars
Review of Quality Inn & Suites Vacaville

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Quality Inn & Suites Vacaville
2.5 of 5 Hotel   |   1050 Orange Drive, Vacaville, CA 95687   |  
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Ranked #9 of 15 Hotels in Vacaville
Vacaville, California, United States
1 review
2 helpful votes 2 helpful votes
“THE STAFF IS SUPERIOR!!!!”
5 of 5 stars Reviewed September 23, 2012

I am very spoiled, and normally take my brief in town vacavtions at one of the higher end hotels, (must be a jaquzzi suite), however one friday evening when I REALLY needed to get away, all of the hotels Id usually stay at were booked solid! The Holiday Inn Express Vacaville recommended The Quality Inn, so I hesitantly drove over there. I was greeted by Richard Caldwell and was laughing and feeling less stressed already, and hadnt even been gone for an hour! He made sure that every need I had was met, he went above and beyond in seeing that his guests needs are met! Ive stayed there several times now, and Im well known to staff, and couldnt write a review without mentioning Tawni, the afternoon/evening front desk clerk! She is so professional, and has made sure that every stay Ive had at The Quality Inn was a wonderful experience! The rooms are immaculate, service, again, is second to none, the full complimentary breakfast is delicious!! I wouldnt even think of EVER staying anywhere else!! I highly recommend this hotel!!! Thank you Richard & Tawni, you guys are the BEST!!! See you again soon!!!

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityInn_Vacaville, Manager at Quality Inn & Suites Vacaville, responded to this review, September 27, 2012
Dear Jennifer O;
I'm really pleased to read your review. Holiday Inn Express is our Sister Property and both properties are overseen by RIM INN Management; as such Quality Inn has long implemented the same policies Guests might expect to find at the higher end hotels. Now that you've found us we can't wait for you to come back.

Thanks again, I'll call Holiday Inn Express and let them know we'll be taking care of your hospitality needs from now on!!

Your Friends at Quality Inn, Vacaville
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81 reviews from our community

Traveler rating
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    25
    13
    7
    6
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28
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
San Jose, California
Senior Contributor
46 reviews 46 reviews
27 hotel reviews
Reviews in 29 cities Reviews in 29 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed September 9, 2012

We've stayed here many times, especially when our youngest was still attending UC Davis.
We booked our family members here also for her graduation. The customer service and comfort level is still high when we stayed here recently. The room is still very clean, the bed very comfortable and it's still quiet and peaceful. Spacious breakfast area makes the standard breakfast choices (including sausage, egg and waffle) more enjoyable. This Inn is isolated with empty fields almost on 3 sides. There's the Hideaway Bar and Grill adjacent, and a McDonald, 2 minimarts with gas station and Jack in the Box with in walking distance. A short drive will take you to the premium outlet and Nut Tree and plenty of restaurants. Easy access to 80 freeway.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityInn_Vacaville, Manager at Quality Inn & Suites Vacaville, responded to this review, September 18, 2012
Dear Marian T,

Thank you for the great review and the ongoing patronage of our hotel. You touched on some of our biggest selling points; our breakfast, clean and spacious rooms and the quiet serenity of the hotel. We will always strive to make your stay as comfortable as possible and provide you with the highest level of customer service.

We look forward to your next stay with us.

Richard
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Sacramento, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 23, 2012

For this hotel being one of the lower end hotels i've stayed at, the customer service was immaculate. I checked in on the late side,around 10PM and Tanni (I think that was her name) was very curtious and helpful.She recommonded a great place to eat that was nearby. Then the next night I came to the desk because I had issues with house keeping.She was very apoligetic and gave me fresh towels and asked if there was anything else she could do. I train chp dispatchers some of them meet me in the fairfield office and for now on I will be sending them to this hotel.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
QualityInn_Vacaville, Manager at Quality Inn & Suites Vacaville, responded to this review, September 18, 2012
Dear Nicole K,

"Wow on the wonderful review"

It's particularly rewarding to hear you received great customer service from different Guest Service Associates, and that we were able to resolve your issue with housekeeping. We look forward to your next stay, and thanks again!

Richard
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Mendocino, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 16, 2012

Driving back to Mendocino from Sacramento and as it was getting late, pulled into this spot. Very friendly desk clerk who placed me in a room that was large and super spotless. Reminded me of my first apartment. Good bed and an all around nice experience. Surprised, but happily so on the accommadations. Would return.

Room Tip: Best to get a room facing the field versus the freeway.
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  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Placerville, California
Top Contributor
214 reviews 214 reviews
43 hotel reviews
Reviews in 93 cities Reviews in 93 cities
128 helpful votes 128 helpful votes
4 of 5 stars Reviewed July 10, 2012

It doesn't look like much from the highway, and once you see it the next predicament – how do I get there? Well, it's a bit of a maze, but just look for signs or take a shortcut through the McDonald's/gas station parking lot, take a left and then another left through the dusty, fried field. Despite its seemingly dismal appearance, the rooms are very nice for a $75 stay. They have been renovated recently with modern-style furniture, clean curtains and bedding and crown molding. Also, the staff is helpful and the breakfast is a decent spread; they don't skip like many hotels do these days. My husband have stayed here multiple times while traveling through town for business.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wagoner
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 4, 2012

Called before i even fley into town.... i asked if i could see the room when i got here to ensure my approval, because of other bad expeirences. Richard assured me i would have no problem with the room, but said i could and if i didnt like it i could get a full refund. When i arrived i was releaved to see a very well taken care of hotel, greeted by very kind personal, and the room was very nice. Have to say thanks to to night crew again, she was great! My next trip back to vacaville i will be staying here!!

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dorris, California, United States
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 17, 2012

I had the misfortune of staying in some of the "Low Cost" motels in Vacaville over the years and had been very disappointed. Last time I was in town, I decided to stay at the Quality Inn. For the price, I couldn't have asked for more. The room was clean, restaurants and gas stations nearby. (Don't let me forget about the hot tub) Easy access to I-80, and it was quiet. I will stay there again.

Room Tip: Ask for a room away from the freeway for less noise. Breakfast at The Hideaway is 10 percent off if...
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  • Stayed August 2011, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites Vacaville

Address: 1050 Orange Drive, Vacaville, CA 95687
Phone Number:
Location: United States > California > Vacaville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 15 Hotels in Vacaville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Vacaville 2.5*
Number of rooms: 114
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Also Known As:
Quality Inn & Suites Vacaville Hotel Vacaville
Quality Inn And Suites Vacaville
Quality Inn Vacaville
Vacaville Quality Inn

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