This is by far the best Holiday Inn Express I have ever stayed in. The staff was very welcoming and accommodating. They had a "meet and greet" with wine, beer, soft drinks and munchies in the evening. The rooms were new and inviting with comfortable beds. The outlet mall is just down the way as are numerous restaurants. TV remote is complicated, but ok when it became clear how to operate it. Breakfast was good and hot with a few extras not found at other HIE hotels.