Booked two rooms. My mother I'd handicapped and can not climb stairs. Her room was on the bottom floor, but the room smelled of cleaner as if they dumped a gallon of pine sol to cover up something. It was so strong it burned your throat and gave you a headache to be in the room, and the carpet was so dirty it was black. My room was filthy. The walls had dirty handprints all over them and other substances I was afraid to touch. The mirrors were streaked with dirt, toothpaste and looked as if someone was popping pimples in the mirror and the got it on the glass. The sink was falling off the wall. The showed us two other rooms in the same condition, both on the second floor my mom couldn't walk up to. The staff were horrible people that wouldn't refund our money so we could stay somewhere else because it was booked on Hotwire. They said it was policy, and wouldn't provide me with their business license number to file a complaint. The lobby was dirty as well, the glass was covered in fingerprints and smelled like curry. After an hour of arguing with the staff about policies they could not provide to me, we took our loss and stayed in another hotel. But not until after I made them look at the filthy rooms they made me pay for. I asked them would you sleep in this? And I did not get a response. Don't ever, ever, stay here!
- Official Description (provided by the hotel):
- Discover the Vagabond Inn that is so close to everything, yet far enough away from the hustle and bustle of the city. Located in the gateway to the beautiful Redwoods and the valley, we are located only two hours away from San Francisco and just minutes away from world-renowned wineries and the excitement of a casino. Experience our personal service and newly renovated hotel - you will be ready to book your next visit before you leave. ... more less
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- Also Known As:
- Ukiah Ramada