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“Worst hotel since years” 1 of 5 stars
Review of Super 8 Ukiah

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Super 8 Ukiah
2.5 of 5 Hotel   |   693 South Orchard Avenue, Ukiah, CA 95482   |  
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Ranked #4 of 15 Hotels in Ukiah
Certificate of Excellence
GreenLeadersGold level
Philipsburg, St Maarten-st Martin
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Worst hotel since years”
1 of 5 stars Reviewed August 23, 2013

We made two reservations for 3 nights total at Super 8 hotel Ukiah CA through Priceline. For the second and third night we accidently booked a smoking room. The non-smoking and smoking rooms have the same price and after our arrival at the Super 8 hotel non-smokingn rooms were still available. However, the manager at Super 8 Ukiah refused to give us a
non smoking room without payment of an extra 22 dollar fee. He told us we were 'priceline customers so not his customers', he was rude and we should contact Priceline to solve the problem (but we had no US-cellphone). Next time we should use his Super8 website i.s.o. the Priceline website. The smoking rooms were horrible so we decided to pay 22 dollars extra in order to save our trip.
We do not understand how this Hotel is rated so high at your website, because our non-smoking room still smelled like smoke and everything was very old.

Room Tip: Great hotel for road workers who want to smoke on their rooms or bring their pets...
See more room tips
Green Features: Did not notice any of this. Rooms smell like smoke
  • Stayed May 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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428 reviews from our community

Traveler rating
    197
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    32
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • Danish first
  • English first
  • German first
  • Spanish first
  • Any
English first
nor cal
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed August 21, 2013 via mobile

The owners have been systematically upgrading all their rooms. Now they have BIG flat screen tvs!!! They have also gone to Dish tv. Beautiful picture...lots of choices of programming. Not to mention the electric plug in for cars. They are very enviromentally conscious!!! I have had consistently great sevice here. I will keep coming back!!!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Dimas
1 review
3 of 5 stars Reviewed August 21, 2013

We stood here because all other the local hotels were sold out. The room was average though the bathroom is a bit outdated and small. There were four people in our room but there were only two bath towels. When I went to the front desk to request more towels I was given thin pool towels. The shower curtain was dirty. The person who stood in the room prior and showered must have been pretty dirty to leave such marks on the shower curtain. I'm surprised that the person who cleaned the room last didn't see it. I most likely would not stay here again unless I had no choice.

  • Stayed August 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Super 8

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
National City, California, Usa
2 reviews
3 of 5 stars Reviewed August 9, 2013

The room was clean but smelled of smoke even tho it was a non smoking room. The pool looked nice and clean. They have a fantastic, grassy area for our four legged friends. The breakfast was minimal, and on our second stay was very poorly managed and terribly messy....dirty/sticky tables, trash left on counters, etc.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Super 8

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Ukiah

Address: 693 South Orchard Avenue, Ukiah, CA 95482
Phone Number:
Location: United States > California > Mendocino County > Ukiah
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Ukiah
#2 Business Hotel in Ukiah
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Super 8 Ukiah 2.5*
Number of rooms: 54
Official Description (provided by the hotel):
When you look for a perfect vacation, the stay has to be just right to make the traveling a delight so that you can come back rest assured that you will get a good night sleep after a long day. The Super 8 Ukiah Hotel, the only Certified Green hotel in Ukiah, confers you the respite, the pleasure and the peace of mind amidst the beautiful and tranquil redwood forest giving you a soothing stay. We have recently renovated our two-story hotel in Ukiah, California ornamenting it with the contemporaneous luxuries and modern amenities and highly sustainable lodging to fulfill all the desires of our coveted guests. ... more   less 
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Also Known As:
Super 8 Hotel Ukiah
Super Eight Ukiah
Ukiah Super Eight
Ukiah Super 8

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