As part of three week stay we booked this hotel six months ago as it was a convenient break point in our journey. Arriving at the hotel Jessica on reception was deep in conversation. We were ignored for ten minutes, when I dared to ask if we could book in. We were told we had been booked into a different hotel. No apology or explanation was offered. If we had not shown up, the hotel would have charged us. The hotel did not contact us prior to arrival to allow us to consider alternatives. Will await credit card bill to see if the management, who were conspicuous by their absence on our arrival, mess up and charge me for a room when none were available. I
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- Also Known As:
- Charter Hotel Tulare