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“Holyday” 4 of 5 stars
Review of Charter Inn & Suites

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Charter Inn & Suites
2.5 of 5 Hotel   |   1016 East Prosperity Avenue, Tulare, CA 93274   |  
Hotel amenities
Ranked #4 of 13 Hotels in Tulare
Rotterdam, The Netherlands
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Holyday”
4 of 5 stars Reviewed September 11, 2013

Very good hotel .Clean like it should be.
friendly and helpfull staff
Nice looking Hotel is very OK
you have alittle outside area
Swimmingpool is also clean
You also can go to the internet because there is a computer
many people have wifi but i am still from an other planet

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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137 reviews from our community

Traveler rating
    85
    33
    8
    5
    6
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53
48
3
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
London, United Kingdom
Senior Contributor
44 reviews 44 reviews
4 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed August 21, 2013

We had 2 nights here, using it as a base for day trips into Sequoia, King's Canyon and Yosemite. The hotel is perfectly clean and pleasant. It offers a breakfast (limited selection available but we enjoyed making our own waffles in their machine!) in its very overcrowded lobby area. You can't walk anywhere from here for dinner, except IHOP next door. The pool is small and a bit grubby but my daughter enjoyed a swim at the end of the day. You can get a very nice beer in the hotel lobby, which was appreciated after a day of driving.

There is a small laundry room, which was quite handy.

One tip - you can go over the road to Smart and Final and pay $3.50 for 35 bottles of very nice spring water - much better than paying $1.75 each along the way - and very useful when walking in the parks!

I left my UK plug converter and iPhone charger behind and when we asked for it to be sent on to Los Angeles the hotel said it was never handed in, so either the maid decided to keep it or the cleaning wasn't thorough enough for her to even notice it, and the next guest decided to keep it. Not sure which of those options makes the hotel look better!

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 20, 2013

I don't write reviews very often, but I think this is worth sharing. We had a guaranteed booking for a night. When we arrived late evening the desk clerk told us that the hotel was overbooked and we had to move to another hotel. When we asked how this can possibly be when we have a guaranteed booking the desk clerk said there have already been a few guests this night who also faced overbooking. Pardon, but do you really think it makes us feel better, when you tell us that you treat many of your clients that way? To make things worse, the room in the other nearby hotel was a worse category than the one we had booked AND payed for. The clerk (Hector) was neither helpful nor friendly.

To me this business practice is absolut inacceptable in the hospitality industry. As a guest I expect that everything runs smooth and I am treated welcoming. This experience in the Charter Inn was the opposite as we had to carry our luggage back to the car, drive to another hotel and get in all 30 minutes later into a room that was worse than what we had payed for and that we did not selected.

To Charter Inn management: If you really think you have to do overbooking in order to maximize your profits, then develop a process that works for your clients. Like calling clients with guaranteed bookings before you take their rooms away and ask if they would accept to move to a room of at least equal standard when they get a small voucher or whatsoever for their inconvenience.

  • Stayed August 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frankfurt
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 12, 2013

We had high expectations for the Charter Inn in Tulare because of all the reviews here. But our experience was the worst we ever made.

We reserved "and guaranteed the reservation with a valid credit card) a King-Suite for a nice rate via hotels.com about two months prior our arrival. When we arrived at around 11pm we were told that there is no room available for us and that they tried to charge our credit card earlier the day but there was a problem with it and so the manager cancelled our reservation. We received no information/mail about this incident.

So we went around the corner to the Quality Inn and had to pay the nightly rate - of course with the same credit card which reportedly did not work earlier the day at the Charter Inn...

We will never again consider this hotel in our trip plannings.

Room Tip: choose another property in tulare
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  • Stayed August 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eureka, California
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed July 30, 2013

Clean, Quiet, Comfortable, and Affordable.
Not much else to say!
One thing I would like to note; Ceiling fans in hotels often bug me with their noise, and in Tulare in summer, you really NEED that fan or the AC to be on all night! To the great credit of the Charter Inn & Suites, the fan in my room could have been installed on a nuclear submarine it was so quiet!
I'm a cold weather animal, so I can't blame them for the heat, but can credit them with buying quiet fans!

Breakfast was a bit "average", but it filled a traveler up in time to hit the road!

  • Stayed July 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 23, 2013

We have stayed in several motels in the Tulare area and this last time, we stayed at the Charter Inn & Suites. I believe this is the best motel we have stayed in, in Tulare. And the price couldn't be beat. The staff is so accommodating and friendly. The rooms are spacious and clean. It's an easy on and off Hwy 99. Within walking distance of shops, a movie theater, and restaurants. Couldn't have asked for a better place to stay while in Tulare.

Room Tip: They are converting all rooms to non-smoking. We had a non-smoking room that had previously been a...
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best, The Netherlands
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 21, 2013

During our roundtrip through the West of USA, we stayed in this hotel to visit the big trees in Sequoia NP.

It turned out to be an excellent choice. It was the cheapest hotel of all our bookings, even with a nice breakfast. The location for the parks was OK (almost 1 hour drive), but it was near the highway and near a big outlet centre and supermarket. The swimming pool took care of some cooling down.

The people of the hotel were very friendly. Especially Jennifer helped us very good. We forgot our passports in our previous hotel and she offered me her private cellphone to call that hotel because it did not work out with the landline. Big thank you for that!

I would recommand this hotel to everybody who wants to visit Sequoia NP. Best value for money hotel of our trip!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Charter Inn & Suites

Address: 1016 East Prosperity Avenue, Tulare, CA 93274
Location: United States > California > Tulare
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Tulare
#4 Romantic Hotel in Tulare
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Charter Inn & Suites 2.5*
Number of rooms: 70
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Also Known As:
Charter Hotel Tulare

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