We have stayed in Tulare many times before but never at this facility. The Charter Inn and Suites was a very convenient location, next to a large mall and just off the interstate 5. Our room was booked on Hotels.com and the price was under $75 for a large room with sleeper couch. From first entering the hotel until we left, everything was very nice. The lobby was large with a fireplace and lounge area. Although we did not participate, there was a "happy hour" with complimentary wine and beer. The lounging area was very attractive. We were warmly greeted at registration and the staff was very friendly all the while we were there. It was very quiet in our third floor room. The breakfast was up to par with most other hotels of this kind. Although there was some delay with an elevator that was stuck on the 3rd floor, that was soom remidied and there was little inconvenience in checking out and getting out luggage down to the first floor. Also, the ice machine on the 3rd floor was not working.