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“They are a little confused” 2 of 5 stars
Review of Red Roof Inn Tulare-Downtown/Fairgrounds

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Red Roof Inn Tulare-Downtown/Fairgrounds
2.0 of 5 Hotel   |   1183 N. Blackstone Street, Tulare, CA 93274 (Formerly Tulare Days Inn)   |  
Hotel amenities
Ranked #11 of 13 Hotels in Tulare
San Luis Obispo, CA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“They are a little confused”
2 of 5 stars Reviewed June 19, 2012

I booked 2 rooms for my husband and FIL for two nights during the Antique Farm Equipment show. My FIL had to cancel and when I called to cancel his room they'd lost the reservation. I rebooked for my husband for the two nights. When he arrived, they'd lost THAT reservation. They still had room (not surprising?) so he was able to book again. When the credit card statement arrived, they'd charged us for an extra night.

They were very nice to deal with, just not quite with the program!

  • Stayed April 2012, traveled solo
    • 3 of 5 stars Value
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori M, Internet Relations Manager at Red Roof Inn Tulare-Downtown/Fairgrounds, responded to this review, August 28, 2012
I apologize for our issues with your reservations. We were still new to our computer system, and have had issues with some reservations. We switched over to a new system completely and unfortunately we had human error.

Since this review we have done more training and fixed the issues we have had. The desk clerks are more comfortable with the system, and I showed this review to the General Manager so that she is aware of the situation.

I am sorry for taking so long for this response, but I wanted to verify that the double charge on your credit card account was taken care of. If not, please contact the manager, Bernice. She works most mornings and can be reached at the hotel's main line which is (559) 686-0985. I mentioned this double charge to her as well, so if it has still not been taken care of, she is expecting your call.
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59 reviews from our community

Traveler rating
    15
    8
    6
    7
    23
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18
13
5
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Danish first
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Orange, California
Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed May 15, 2012

We were on our way to Yosemite from SoCal. The day long drive is too much for our young grandkids, so our family booked 3 rooms at the Red Roof Inn in Tulare, about halfway to Yosemite. The girl who booked us was the same one who checked us in, and she was very nice and accommodating. She made sure we had rooms really close to each other.

The rate we paid was great, especially with the senior discount. The rooms were clean except for the panties left hanging on the shower rod by a previous guest. I guess the housekeeper didn't see them with the shower curtain pulled open. The hotel serves a free continental breakfast, but since it didn't sound like anything more than cinnamon rolls and coffee, we walked to the Denny's next door for a great breakfast. We ate there after checking in the day before, as well, and were happy with the food and service.

The pool looked clean but I'm not sure if it's heated. Free Wi-Fi and room-to-room phone calls. There is a coffee pot in the room but the vending machines on each floor were "sold out."

For the price we paid for our night's stay, we couldn't complain and wouldn't mind returning to the Red Roof Inn the next time we make the long drive to Yosemite with little ones.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lori M, Internet Relations Manager at Red Roof Inn Tulare-Downtown/Fairgrounds, responded to this review, June 2, 2012
Thank you for your positive review. I brought your issue to the attention of the maids so moving forward that should never happen again. I would also like to apologize as well for that room not being up to your standards as well.

I mentioned to the new manager to keep an eye on the vending machines as well so that issue should not happen either. They will start being checked regularly.

When you are traveling our way again I would like to invite you back so we can give you the best experience possible!

Thank you for reviewing,

Lori Mann
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Additional Information about Red Roof Inn Tulare-Downtown/Fairgrounds

Address: 1183 N. Blackstone Street, Tulare, CA 93274 (Formerly Tulare Days Inn)
Location: United States > California > Tulare
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 13 Hotels in Tulare
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Tulare-Downtown/Fairgrounds 2*
Number of rooms: 90
Official Description (provided by the hotel):
Red Roof Inn Tulare - Downtown / Fairgrounds is conveniently located alongside Highway 99. Red Roof Tulare is close to downtown Tulare, Tulare District Hospital, the Tulare Fairgrounds, and the Greyhound Terminal. Lemoore Air Force Base and the Amtrak Station are only 25 miles away, and Visalia Airport is just 10 miles away. Tulare hosts the annual Agricultural Expo. Sequoia Park, Fresno International Airport, and Three Rivers are located approximately an hour’s drive from the property. Shopping malls, outlets and restaurants are within walking distance from the property.The Red Roof Tulare - Downtown / Fairgrounds features a sparkling outdoor pool (open during the summer months), a newly renovated lobby,24 hour Hot Coffee Service,Fresh Apple and Orange juice served daily in the morning, high speed wireless internet throughout the property, plenty of free parking for cars/trucks/vans, and a coin operated guest laundry. All guest rooms feature expanded cable TV, hair dryers and in-room coffee. Deluxe rooms also feature microwaves and mini-fridges. Irons and ironing boards are available at the front desk. Our friendly bi-lingual staff speaks both English and Spanish. If you’re hungry at odd hours, we have surrounded by several great restaurants and we also have a snack vending machine at Red Roof Tulare in the Lobby. One well-behaved family pet is welcome at no additional charge. ... more   less 
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Also Known As:
Days Inn Tulare
Tulare Days Inn

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