Clean room, professional and friendly staff. We booked a room with a king and sleeper sofa. The king was clean and comfortable, however there were no linens or pillows in the room for the sleeper sofa--although the staff sent them up within minutes, upon request. Also the sleeper sofa mattress was very stained (kinda gross!!) and broken down. Maybe time to upgrade the sofas?? I think so. Over all the stay has been smooth, but not exceptional.