The room is clean and the customer service is excellent . They treat me well here. I got upgraded to a suite because I stay at Hampton Inns often. The Hampton inns are in lots of places I travel for business. this time they had notes saying we washed the duvet just for your stay. The rooms are always clean and the customer service is very consistent no matter which town i am in. They also gave me a coupon for five dollars off of a dinner at Cool Hand Luke's restaurant. If I ever have a issue they take care of it immediately . I feel feel like a valued customer of the Hampton Inns. Very very consistent service no matter where I travel and stay. They have a good program for business customers which I suggest you use. It helps to get Perks. You know it's almost impossible to write 200 characters for a I review of anything I do on Travel advisor. The needs to be changed. You never Jon how many characters you have to hav to complete the 200 characters uou don't know how much to add. I am running out of things to say in this review.